Alleviate took a huge load off me by helping with my debt! I just couldn't get ahead. I have never had such professional, speedy, and kind service! All staff are thorough and always willing to listen... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
London was super patient and seemed knowledgeable about the process. He was able to answer all of my questions and ensure I understood each step. The entire process was easy, and fairly quick. It to... See more
Company replied
Hoping the complete experience will be great. Will have to write another review midway through the program and at the end. The process so far has been fairly easy. The understanding and the mechanics... See more
Company replied
The whole entire process was so easy with Alleviate with Tamara's assistance. She was congenial, courteous and extremely professional but above all personable. I answered her questions truthfully an... See more
Company replied
Company details
Written by the company
Alleviate Financial Solutions helps people who are in debt, resolve their debts so that they can have financial freedom once again.
Contact info
4 Park Plaza #1500, 92614, Irvine, United States
- (800) 308-7360
- marketing@alleviatefinancial.com
- alleviatefinancial.com
4.7
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Alex Kellerman deserves 10 stars
Alex Kellerman deserves 10 stars. Explained everything nice and slow, detailed. Very polite and patient.
15 May 2026
Unprompted review
Reply from Alleviate Financial Solutions
Antoinette, thank you so much for your feedback! We’re happy to hear he took the time to explain every detail with care and kindness. We’ll be sure to pass along the recognition and the stars. ⭐⭐
A lot of debt.
I have a lot of accumulated debt and I chose Alleviate to help me settle all my debt.
5 February 2026
Unprompted review
Reply from Alleviate Financial Solutions
Thank you, Dan! We’re so glad we could help you take that next step. Wishing you all the best as you continue on your journey to a debt-free future!
Derek was transparent
Derek was transparent, informative and an absolute delight. So happy to be on this journey with him!
15 May 2026
Unprompted review
Reply from Alleviate Financial Solutions
Sadina, we’re grateful for your feedback and delighted to hear Derek delivered such an excellent experience. Thank you for taking the time to share!
Nothing resolved as promised
Nothing resolved as promised. Cancel my service. I'm going to go to bankruptcy.
15 May 2026
Unprompted review
Reply from Alleviate Financial Solutions
Joy, we regret any frustration you’ve experienced and appreciate you reaching out. We’re unable to locate an account with the username provided. Please contact us at (888) 879‑9777, Monday–Friday, 6 AM–6 PM PST, so we can assist further.
Carlos was wonderful.
14 May 2026
Unprompted review
Reply from Alleviate Financial Solutions
We’re so happy to hear Carlos made your experience such a wonderful one, Korey! Thank you for taking the time to share.
Maria very helpful in answering all of…
Maria was very helpful in answering all of my questions. Didn’t feel rushed or pressured.
13 May 2026
Unprompted review
Reply from Alleviate Financial Solutions
We truly appreciate you taking the time to share your experience, Esmi. It’s wonderful to know Maria provided thoughtful, pressure-free guidance. We’re excited to continue supporting you and will definitely pass along your feedback!
Great program
Great program. Great service. Peace of mind. My representative Armin was empathetic and realistic. I felt respected for helping my father through his end of life no matter how financially difficult for myself now.
13 May 2026
Unprompted review
Reply from Alleviate Financial Solutions
Telisa, empathy and respect are at the heart of what we do, and we’re so glad Armin was able to provide that along with great service and peace of mind. We’re grateful he could help guide you through such a difficult time and support you in finding a path forward.
It was a great call
It was a great call. Everything was explained well. No stress. Representative was very personable with no judgement!
13 May 2026
Unprompted review
Reply from Alleviate Financial Solutions
Thanks for sharing your experience, Janae! Everyone deserves support without judgment, and we’re so glad you felt that through personalized care.
Justin took the time to explain…
Justin took the time to explain everything as we went along.
7 May 2026
Unprompted review
Reply from Alleviate Financial Solutions
Tajuana, we’re thrilled Justin could walk you through everything! Our team is here to support you every step of the way, so please feel free to reach out anytime.
Hoping the complete experience will be…
Hoping the complete experience will be great. Will have to write another review midway through the program and at the end. The process so far has been fairly easy. The understanding and the mechanics are simple and easy to process. Thanks Let’s go
12 May 2026
Unprompted review
Reply from Alleviate Financial Solutions
Thank you for taking a moment to share your experience, Darrell! We're glad to hear it's been smooth sailing and we look forward to hearing your updates as your program progresses.
Reply from Alleviate Financial Solutions
Richard, we appreciate your feedback and regret any confusion you may have experienced. If you need assistance, please feel free to contact our Client Success team at (888) 879‑9777, Monday–Friday, 6 AM–6 PM PST.
Best customer service ever!
Derek was incredibly helpful and explained everything in a way that was both informative and casual, like chatting with a friend. Im so grateful for his support and assistance in this journey.
11 May 2026
Unprompted review
Reply from Alleviate Financial Solutions
Carlie, we’re so glad you had the opportunity to connect with Derek! It’s wonderful to hear he made explained everything in a way that made sense while creating such a comfortable, friendly experience. We’re proud to deliver the level of service you deserve and wish you all the best on your journey.
Greg was very helpful with everything.
Greg was very helpful in explaining everything what the process is and answering all questions we had. Kept working with us until everything was setup and ready to go. Would recommend Greg and Alleviate to anyone needing help thier debt problems.
8 May 2026
Unprompted review
Reply from Alleviate Financial Solutions
Sandra, we truly appreciate your feedback and are so glad Greg was able to answer your questions and support you every step of the way through setup. We appreciate your feedback and are excited for what’s ahead!
Reply from Alleviate Financial Solutions
Thanks for sharing, Esther! We’re thrilled we could make your experience a positive one and walk you through the process together.
Solution to intense stress
Solution to intense stress. Agent had great empathy and knowledge
7 May 2026
Unprompted review
Reply from Alleviate Financial Solutions
Tobie, we’re so glad we could help bring some relief and support. Hearing that you felt understood and well-guided means everything to us!
Very trustworthy and reliable
Very trustworthy and reliable. Cares about the client and keeps in touch and follows up.
8 May 2026
Unprompted review
Reply from Alleviate Financial Solutions
Kimberely, thank you for your feedback! We’re thrilled you experienced the service and transparency we aim to deliver.
This Company Has Cost Me Time, Money, and Credit Damage
Alleviate has been a nightmare to deal with. They ignore emails, don’t read the messages you send, and make decisions on your accounts without your consent. Their dashboard is full of errors, their accounting is sloppy, and they pushed through a settlement I never approved, which hurt my credit and created more problems than it solved.
I’ve given them every chance to fix things, but they refuse to communicate. No one should have to fight this hard just to get basic answers about their own accounts. I regret trusting them with my finances, and I hope others think twice before doing the same.
8 May 2026
Unprompted review
Reply from Alleviate Financial Solutions
Thank you for your feedback, Thomas.
We’re sorry to hear about your experience and appreciate you taking the time to share it. Please note that potential credit impact is disclosed as part of the program, and our records reflect that all settlements were approved prior to finalization.
We understand a member of our leadership team has been in contact with you and has addressed the questions raised. If you need any further assistance, please don’t hesitate to reach out. We value the opportunity to support you and appreciate your feedback.
Very professional service very helpful…
Very professional service very helpful explaining the whole process cannot be any happier of them
6 May 2026
Unprompted review
Reply from Alleviate Financial Solutions
Kenneth, thank you for allowing us to be part of your journey! We’re glad to hear your experience reflects the service we strive for and look forward to continuing to support you along the way.
Trust & Transparency
From the beginning, staff were very professional, courteous & personal. Trust and transparency was conveyed immediately and continued throughout the process. This approach made my decision with Alleviate a very positive experience.
5 May 2026
Unprompted review
Reply from Alleviate Financial Solutions
Thanks for sharing your experience, Albert! We’re glad the professional and transparent approach helped make your decision a positive one and we really appreciate your feedback.
Esteban was fantastic
Esteban was fantastic. He was very polite, knowledgeable and not pushy at all. He let me take my time to investigate a few issues and he was just excellent he guided me through the whole process in a very clear and comprehensive way. I could not have had a better experience and I very much look forward to working off my debt with him and your team. Thank you.
5 May 2026
Unprompted review
Reply from Alleviate Financial Solutions
Caroline, we’re glad to hear Esteban was able to guide you through the process in a way that made sense! We look forward to supporting you on your debt‑free journey and will be sure to pass your kind words along to him and the team.
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