Alinemobility Reviews 

56
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I have been looking for a Mobility scooter for some time as my condition had deteriorated. Then i found Aline Mobility all I can say is I’m glad that I did. From start to finish of buying two scooter... See more

Company replied

Rated 5 out of 5 stars

My partner had been knocked off his motorcycle and was struggling at home to sleep etc with his injuries This happened prior to the Easter weekend. Spoke to Colin and explained and he agreed to open... See more

Company replied

Rated 5 out of 5 stars

The product is of good sturdy quality, arrived in good time and condition. I’m very happy and will certainly shop here again if the need arises, which it probably will.

Company replied

Rated 5 out of 5 stars

Was looking for a hoist for temporary hire for my severely disabled brother who was visiting Blackpool for a short break. Really struggled to find a company in the Blackpool area but came upon Aline... See more

Company replied

Company details

  1. Disability Equipment Supplier
  2. Disability Services and Support Organisation
  3. Elevator Service
  4. Mobility Equipment Supplier
  5. Repair Service
  6. Wheelchair Rental Service

Written by the company

Aline Mobility’ covers the North West of England, and Nationally through our Website. Large Showroom and office at - 62 Victoria Rd, Widnes, Cheshire, WA8 7RA with an extensive range and 5 useable demo lifts including a Vertical –through floor lift demonstration model. We have numerous council contracts, and are Council Approved suppliers and Installers. We are also NHS Approved and are an ‘Approved NHS Prescription Provider’. We have our showroom in Widnes to view our extensive range, we can carry out Free home demonstrations or delivery of our products for those who cannot visit our showrooms also. As well as providing the mobility products, we have teams of engineers to provide 24 hr emergency back-up for our stairlift, vertical/platform lifts and hoist products. We also offer call-outs to mobility products during normal working hours. We have a fully stocked and equipped workshop for all mobility repairs, servicing and reconditioning, so you are rest assured that if you buy any product from 'Aline Mobility' we are here with back up. Advice always available from our friendly experienced team. Services ‘Aline Mobility’ is a well established and highly reputed Mobility/Disability Company covering the North West of England, and nationally through our website orders. ‘Aline Mobility’ offers a full range of services to private customers as well as Council, NHS Organisations, Schools and Hospitals, Charities including Hospices, and Commercial Clients and other Disability/Mobility Organisations. Over 25 year trading history - Established 1999. We offer Sales, Service, Installation, Hire, Repairs, of all Mobility and Disability products* including Disabled Lifting Equipment: Stairlifts, Ceiling hoists, Mobile hoists, DDA Access lifts, Platform and Vertical - through floor - Lifts, as well as the full range and stocking of mobility/disability living aids, walking aids, mobility scooters, wheelchairs, incontinence products, parts and accessories to name but a few. *Installation of stairlifts can be carried out 24 - 48 hours if required Urgently* * Please note: Not all products can be hired due to hygiene reasons – please contact us to check if we hire the equipment required. Free Home Demonstrations, and Free Surveys Available throughout the North West. Highly regarded and recommended due to our High Quality and High Service Standards.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

56 reviews

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4.4

All reviews

(56)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really fast delivery

Really fast delivery, well packaged. I bought the knob turner. Well priced.

20 January 2026
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Reply from Alinemobility

Thanks Susan for leaving a fantastic review, Really appreciate this. all the best. Heather

Rated 5 out of 5 stars

Quick delivery, reliable product

Ordering item was easy, delivery quick, product quality great.

15 January 2026
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Reply from Alinemobility

Hello Shakil, thats super that everything went so well and glad your happy with our product. Thanks for the lovely review and have a lovely day. Heather

Rated 5 out of 5 stars

The sales pwrson I spoke with was very…

The sales person I spoke with was very helpful. From enquiring about what I wanted to purchase and delivery of the item everything went smoothly. I was kept informed every step of the way from purchase to delivery.

7 January 2026
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Reply from Alinemobility

Hello kim, many thanks for such a glowing review, much appreciated and happy to help!

Rated 5 out of 5 stars

Helpful staff and easy to use website.

I had a very positive experience with Aline Mobility. Their website was clear and easy to use, and the staff extremely helpful, friendly and informative when I had questions.

17 December 2025
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Reply from Alinemobility

Hello Doris, lovely to hear from you, and thats fantastic news that youv'e received a great experience. Always Happy to Help. Have a lovely day. Heather

Rated 5 out of 5 stars

Great communication

Great communication, Excellent customer Service! 5* experience!

2 January 2026
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Reply from Alinemobility

Hello Tracy, thanks so much for your amazing review, really appreciated! Thanks for your business

Rated 5 out of 5 stars

Had the pleasure to deal with this…

Had the pleasure to deal with this company for a seat cushion. Staff are very nice and happy to help. Thank you

15 December 2025
Unprompted review
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Reply from Alinemobility

Hello Mr Hurst and thankyou so much for leaving a 5 star lovely review. So glad to be of service to you. All the best and have a lovely Christmas, from all the Aline Team

Rated 5 out of 5 stars

Great product and quick delivery

Great product and quick delivery

14 November 2025
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Reply from Alinemobility

Hello John, Thankyou so much for taking time to leave a fantastic review for us. We're very happy that everything went well with delivery and your product purchase etc. All the best. Heather

Rated 5 out of 5 stars

Excellent service 5*****

Excellent service
I ordered a Transit Wheelchair for my father and it arrived a few days later. Company kept me updated all the way. The product is excellent quality and the price was amazing. Very happy with my purchase and I would highly recommend Aline Mobility

5*****

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Laces arrived quickly and work as…

Laces arrived quickly and work as intended, makes a pair of favourite shoes slip-on while still looking good

4 July 2025
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Reply from Alinemobility

Hello Richard and thanks for taking time to leave a lovely review. Much appreciated and glad you got your item super quick. All the best, Heather

Rated 5 out of 5 stars

Ordered with ease

Ordered with ease, delivered as promised

1 May 2025
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Reply from Alinemobility

Thanks so much for taking time to leave a super review. REally appreciated

Rated 5 out of 5 stars

Fast delivery excellent service

Really quick delivery and also direct delivery to my mother's care home, which is 350 miles from me. We are both happy !

9 April 2025
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Reply from Alinemobility

Fantastic that everything went well with your order and delivery, thanks for taking time to leave a lovely review.

Rated 2 out of 5 stars

Frustrating notifications and delays in dispatch

Ordering was easy, received a confirmation email, then a dispatch one. Having confidently told my mother her item would be arriving shortly, I received another email telling me the item was out of stock and unlikely to be dispatched for another 2 weeks…. If the dispatch notification has been sent, I thought I could assume it was on its way! I suppose I should be glad they bothered to inform me and I didn’t have to chase, but I’m feeling very frustrated as the item was available through other sellers and a short delivery time was a selling point

19 March 2025
Rated 5 out of 5 stars

Delivery was quick

Delivery was quick, I had emails to keep me updated as it was Iver the Christmas period I ordered the Crutches. The delivery driver was amazing and helped me set them up.
Definitely recommend this company.

3 January 2025
Rated 5 out of 5 stars

Fast Delivery.

Fast Delivery.
Love the bathboard.
Very very safe .

17 October 2024
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Reply from Alinemobility

Hello Eileen, thanks for taking time to leave us a review. Really appreciated. All the best. Aline Mobility

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