While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been a customer since 2021. Product always arrives in a timely manner. I purchase the same afro curly headband wig 3 times a year because it matches my hair perfectly.

Rated 5 out of 5 stars

The overall experience with Alimice made my experience fantastic. The company takes great pride in making the absolute highest quality wigs around, and if there is a discrepancy, they set out to f... See more

Rated 1 out of 5 stars

Would honestly give them no stars my package was lost and I asked if they can send me a new one. They declined and told me that I can only receive $10 for a refund after I paid more than $10 for their... See more

Company replied

Rated 4 out of 5 stars

Delivery was a little late even though i paid for express, perhaps due to Chinese New Year not sure as no explanation given. When we did reach out, delivery came in 2 days. Quality of wigs is not q... See more

Company details

  1. Hair Product Store
  2. Hair Extensions Supplier

Written by the company

Discover the best Human Hair Extensions in Best Sellers. Find the top 100 most popular hair extensions in Alimice hair.


Contact info

4.0

Great

TrustScore 4 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been a customer since 2021

I have been a customer since 2021. Product always arrives in a timely manner. I purchase the same afro curly headband wig 3 times a year because it matches my hair perfectly.

17 April 2025
Rated 4 out of 5 stars

Delivery was a little late even though…

Delivery was a little late even though i paid for express, perhaps due to Chinese New Year not sure as no explanation given. When we did reach out, delivery came in 2 days. Quality of wigs is not questionable. Would i purchase from Alimice hair again. Yes i would.

29 January 2024
Rated 1 out of 5 stars

Be careful before you order

Be careful before you order. I feel this company is a scum. I purchased a hair several months ago and the hair did not look like the one shown on their website. I then started to do a return. That is when my nightmare with this company started. I have done everything including pictures of the hair still in its box, and a picture of the return label, and I have sent them a tracking number which they have confirmed a receipt. They made me go back to their website to make more payment if I wanted them to exchange it which I did and sent them the receipt. it's been over two months now and I have still not received my replacement hair. Forget it if you need a refund, they do not give a refund.

30 June 2023
Unprompted review
Alimice Hair logo

Reply from Alimice Hair

hello Nana ,we have never refused to refund you or exchange wigs for you. The reason why we did not send you a new wig in time is that you did not send your return number. We do not know whether we have received your return, but when After you provided the return number, we have already sent you your new wig on the 11th and signed for it. I think we have a certain misunderstanding on this matter. We apologize again for the inconvenience, but we have never Not a fraudulent company, thank you.

Rated 1 out of 5 stars

Customer service is terrible.

I would give them a rating of less than one star if possible. Despite my numerous requests for a refund or to receive the wigs I purchased, they have been vague in their response wanting confirmation of my bank account showing payment. After discussing my concerns with the bank manager, I provided the requested proof via email. However, Alimise Wigs has not responded to my latest message. I wonder why?? Ladies, kindly take notice of this vendor and be cautious, as they may be attempting to scam you.

I have finally received the three units. However, I will not deal with this company again. The customer service was terrible. As for the wigs: All three have a strong odor. I had washed the kinky curly unit several times to diminish the smell. The description states that it was a glueless wig. This is not a glueless wig. I cannot use the various wig glues on the market due to my sensitive skin. The sides near the ears pick up. I am also going to change the hair color. It sheds a lot. But the curl is pretty. The two other units are still sealed in the original package. I had bought a kinky curly glueless unit from another online company, which did not shed or smell. I wear this glueless curly unit every day. Thank you for reading.

4 October 2023
Unprompted review
Alimice Hair logo

Reply from Alimice Hair

hi Rachel,there are some misunderstandings here dear, because we got the prompt that your order is high risk, so we have been asking you for proof of payment, also for the safety of your property, now after confirmation, we have shipped the goods for you, you I have also signed for it. We also hope to provide you with high-quality services. I hope you can understand.

Rated 5 out of 5 stars

First time purchase and love it

Quality of hair is great. Soft, no shedding. Will buy from them again.

2 September 2023
Alimice Hair logo

Reply from Alimice Hair

Thanks so much for loving our wigs and we are glad that we could help. Please feel free to contact us if you have any needs.

Rated 5 out of 5 stars

I actually took a chance to do business…

I actually took a chance to do business with you. I’ve gone online to other sites and what I was sent was not what I paid for. I waited patiently to get my wig, and it was all I expected and more so thank you I will be ordering all of my wigs from you from now on again thank you for being there sincerely, Lydia

5 June 2023
Alimice Hair logo

Reply from Alimice Hair

Thanks so much for your long-term support. Please feel free to contact us if you have any needs.

Rated 4 out of 5 stars

So far so good!

The package arrived sooner than I thought! Was happy about that! When I opened it it looked like the picture on line. So now I have to try it on too see how I like it. That's why I gave it the rating that I did ! 😊

5 June 2023
Alimice Hair logo

Reply from Alimice Hair

Thanks so much for your big support. We are so happy that you like the wig.

Rated 1 out of 5 stars

Would honestly give them zero stars!

Would honestly give them no stars my package was lost and I asked if they can send me a new one. They declined and told me that I can only receive $10 for a refund after I paid more than $10 for their freaking wig mind you FedEx put out an investigation and then the wig company never wanted to help find my wig. They pretty much tried to ignore all my emails The customer service is crap, I would never buy from them again.

26 April 2023
Unprompted review
Alimice Hair logo

Reply from Alimice Hair

Hello, we have been keeping in touch with you, we have been communicating in imessage, and I have been replying to you in emails, your courier Fedex company sent to the wrong place than fedex company, we are also helpless, this is Fedex‘'s mistake ,we are also trying our best to help you solve the problem and help you find your hair. I can understand your feelings, but we have been helping customers and have not ignored any of your messages.

Rated 5 out of 5 stars

The seller immediately responded to my…

The seller immediately responded to my needs. The seller agreed to customise the wig I order to my specifications. My item was delivered on time - with a week. The seller was just great and I look forward to ordering more wigs from her.

7 April 2023
Rated 1 out of 5 stars

It took a long time to receive my wig

It took a long time to receive my wig. I was charged more with your company than the other company. I was disappointed with the wig. It's the worst wig I ever had. It makes it hard to return. I'll never order from this company again.

7 April 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look