I placed $34 in the wallet and couldn’t…
I have done that multiple times. Evidently you have more people covering reputation than customer service. Website never sends a confirmation of receipt.
Give me a way to contact you. Or tell me specifically what you need to know. What I am experiencing is problems with the basic function of the wallet. I placed $34 in the wallet , it is in USDT Ether, and I can’t do anything with it. It won’t allow me to send or to convert. Continuously telling me I didn’t have enough to cover the fee. Wrote them an email, no reply. I gave up and deleted the app. UPDATE : I will try, but I have sent multiple messages through the app.
UPDATE : I went to your website , I placed a ticket, you have my email address. I have done this at least twice from the website and multiple times from the app.
Reply from Alicebob
Hello, unfortunately, due to the lack of information in your review, it’s difficult to locate your case. Please update your review with more details.
UPD: Hello, thank you for your update. Please make sure you have contacted our support team via our website: https://alicebob.com/support/
UPD: Hello, checking our system, we cannot locate a request assosciated with your email address and name. Could you please contact our team directly at support@alicebob.com?
