I bought a gazebo from them. Delivery and timing no problem. When unpacking gazebo, we realized some parts were rusty. They delived replacement after nearly a month. The parts delivered were rusty aga... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is one of those firms I believe that buy in seconds from good manufacturers, they can then sell on a cheap prices. Unfortunately the customer ends up with a reject item, hence them being non cont... See more
Zero after sales service. They say office hours are from 8:30 til 5:30. They haven’t answered the phone once in the weeks we have been ringing and leaving voice messages. No response to any emails... See more
Great discount on Katie Blake garden furniture of high quality. Staff gave advice before purchase so as to ensure we ordered best fit for our needs. Kept informed about supply details with personal... See more
Company details
Written by the company
Alfresco Garden Furniture aim to sell, top of the range garden furniture.
Contact info
32 Radford Way, Billericay, Essex, CM12 0BX, Billericay, United Kingdom
- 03301 248595
- sales@alfrescogardenfurniture.com
- alfrescogardenfurniture.co.uk
2.2
Poor
28 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Have paid in full but the company does…
Have paid in full but the company does not respond to emails or calls to say when I will receive delivery - very poor service
27 March 2021
Brilliant purchase
So happy with my purchase abd the customer service was brilliant from the ladies
26 March 2021
Fantastic highly recommend great…
Fantastic highly recommend great product great service and delivery
18 March 2021
Fantastic service
Fantastic service, ordered Sunday afternoon and delivered Tuesday morning 5 Star service and top quality product, thank you.
15 March 2021
Came across this company when I was…
Came across this company when I was looking for some specific garden furniture. Before ordering I had an online chat with Bella who was extremely helpful and answered any queries that I had immediately. Item was delivered on time on the planned date. Really pleased with the furniture and looking forward to enjoying it in the warmer weather.
4 March 2021
Purchased a Katie Blake 6 seat Rattan…
Purchased a Katie Blake 6 seat Rattan Garden set + cover with parasol at a very good price. The quality and finish of all items are as good as hoped for. We opted for the White Glove service which was carried out on the arranged day / time with all packaging taken away. Knowledgeable and friendly communications throughout. Highly recommended.
19 February 2021
Unprompted review
Just poor in every way
Just poor in every way. Poor quality, damaged product. Poor service. They were taking orders when they didn’t have stock and had no idea when they would. Find another retailer and safe yourself the grieve
13 January 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.