Alford Plumbing and Heating Reviews 

Easy to book an appointment date/time, with reminders via email and text message, plus a text when the engineer was on his way. Can't beat good communication. Phil and Josh arrived as agreed, in a timely manner. Friendly and professional, clean workers. During the course of the boiler service they also identified a small water leak as a result of an external issue which is a Southern Water responsibility. They explained clearly what I needed to do/say to report it. As they advised, when I spoke to Southern Water, they agreed the matter was for them to deal with and they would complete the repair. The service was competitively priced, and billing was clear and straightforward. Will use Alford Plumbing and Heating again, and would recommend them.

Alford's are very easy to deal with. I have used them to replace Boiler, boiler services and replace shower. Each time they keep me up to date with texts of where the Engineer is and more importantly what time the Engineer will arrive.
The work is always carried out neatly and quickly. These are my go to Plumbers.

They were very polite and did there job very well also very clean and punctual

Always a great service from Alfords Plumbing and Heating. I had my boiler installed with them a few years back and they do my service each year. No trouble at all with it and Phil the plumber is a lovely man and very professional. Thanks Phil

Steve and Anja were amazing help! They got an engineer out the same day and resolved the issue which saved me a lot of money. Will be using from now on if I have any issues as well as recommending to friends/family.

Service on time and at prior agreed cost provided by professional and courteous engineer

From the request they were quick to respond and resolved the issue with the downstairs toilet promptly. I was kept well informed and the area was kept clean at all times.

We regularly use Alford Plumbing & heating for our portfolio servicing & safety inspections. Excellent , reliable and professional service . Highly recommended.

Broadoak Property Management

Had Alford Plumbing back to service our boiler 1 year on from them installing our new heating system. Highly recommend. Really professional, knowledgeable and friendly. Work was carried out to a very high standard.

We were fortunate to find this company when we desperately needed a gas boiler replacement, they were competitive in price and competent in installation. All promptly done . Thank you.

I have used the team from APH for a number of years and they are always professional. After our usual annual service reminder Phil arrived and carried out the work at the appointed time. Work is carried out quickly and tidily. Highly recommended.

Good service as always over the 5 years I have used them and communication and advice is good

Professional, efficient and tidy job. Thanks

Boiler service was due and from the get go it was a pleasant experience.
Received a message to remind me it was coming up. I simply rang to book a date that suited me and it was booked.
Engineer arrived on time and was polite and friendly.
Boiler was serviced with no mess and no fuss. I would highly recommend the whole team at Alfords.

Alford Plumbing and Heating are courteous and reliable. They also contact tenants directly to arrange mutually agreed appointments. I highly recommend them for peace of mind

Just booked a service around 6 weeks in advance. Second time I've used them. They turn up when they say they will and give me a ring or a text to let me know they're on their way 15/20 minutes prior to arriving. Got the annual service done without any drama.

Reliable and very helpful, Alford Plumbing installed our boiler and have serviced it every year, would not go anywhere else.

Tyler from Alford was brilliant in diagnosing and solving the problem that another boiler company had created and could not solve themselves. His expertise encompassing boilers, central heating, underfloor heating and solar panels was needed for a large complex installation like mine. I would definitely recommend Alford. Thank you.

Efficient, prompt and helpful staff in response to recent plumbing problem.

Delighted with every aspect of the service from Alford Plumbing. From the survey to finished boiler replacement we found the whole team efficient, helpful and friendly. Great communication throughout, thoroughly professional with great attention to detail. Completed on time and everything left tidy - couldn't have asked for more