Alfaparcel Reviews 

I had a successful experience of buying goods from the UK through Alphaparcel during the sanctions. However, some have noted that the company's services are expensive and that they have had problems with customer service. Overall, Alphaparcel seems to have both satisfied and dissatisfied customers. But I am satisfied with all of them.

I was looking for a reliable intermediary back in 2016. I settled on AlfaParcel and from that moment on I did not leave it! They cope with the work by 99%, 1% of force majeure is still present, but the company solves everything quickly for 5+! The company fully justified the trust and expectations! Very satisfied! I advise!

I have been using this company since 2013, sent more than 40 parcels. Very pleased with the quality of service, stability and moderate pricing policy. It is very convenient to buy goods from England. Packaging and logistics are super! Support is always in touch and always answer all my questions! I am very glad that there are several logistic schemes of deliveries to choose from.

I'm a physical media collector (DVDs, BDs, UHD, CD discs, etc) since 1998, and cannot imagine how I'd have been able to buy half the stuff without the help of Alfaparcel's forwarding service! Been using them for more than 11 years, and their packaging is still the best, everything comes thoroughly covered in bubble wrap, an 'Ace Ventura' couldn't destroy the box during delivery, and some tried!

I have been using the Alfaparcel service for several years. I can say that they do their job well, without delays and delays. Usually I ordered large parcels weighing up to 20 kg. Although this is a general cargo, they were packed in good faith. There was no damage on their end.

Very good shop with nice customer service, and free ship on purchases above 200 pounds. Also, you can change your order if somethings gone wrong (ussually it because some shops delays restock, but you tired for waiting till restock, and you can write a ticket, to change some positions from your order)
And also not least, good option for splitting your orders./

20 hassle-free deliveries for last year. Love them for extra services like photos and help with returning. Their packaging is really on top! Client service answer your tickets within 24 hours and usually solve your question. And they always informs you when their service overload and they need extra time to sort your package out.

Hello, dear friends! This is my short review about the intermediary Alfaparcel.
I used the service for the redemption of the parcel with VAT. Delivery in my case was selected. Which is pretty cool, in my opinion. The purchase amount is 300 gbr and the weight is about 9 kg. They redeem very quickly, and also, if necessary, you can arrange an urgent redemption service. The only annoying moment. I placed an order with an urgent purchase and the order was withdrawn by the store. In the end, the ransom money was withheld from me, a little insulting. But this is a risk. The support team quickly responds to requests, if any, within approximately one business day.
The pound exchange rate is good, it is easy and simple to replenish the balance through a qiwi wallet. Exactly three weeks after placing the order, I received the package.
In general, this is a very convenient service that helps to buy goods from European stores. Thanks for the help!

I am a client of the company for more than a year. I started by leaving requests for the purchase of the goods I was interested in to a virtual address and then sending them to me. What pleased me, there is no commission for this service, everything is free. Later, after making sure that the company fulfills its obligations perfectly, I started ordering parcels to their address on my own. In total, I received 10+ parcels.
I still use the company's services and I can safely recommend it to you.

I have been working with AP as an intermediary for a very long time. I have received more than 40 parcels. Delivery speed, prices for services and packaging are satisfactory. Support tries to solve any problems that arise. One of the best deliveries from the UK.

I have been working with this company for a long time, 5 years, especially purchases from England, it is the best. Moreover, given, for example, purchases from Japan, there are intermediaries since the spring of 22. increased the price of delivery by 2 times, and here by a meager pound per kg (around 10%). Collect the parcel quickly, pack well. There is feedback, in principle, the work is satisfied.

Excellent service, I am very pleased. I have used multiple times. Effective and fast! Very friendly and helpful customer support too. I've always been well attended and all my doubts have been quickly resolved by customer support. Thank you very much, Alfaparcel!

Great company. Very good work of warehouse, nice reliable packaging, quick delivery. Work with them for a two years, and all problems were solved and all off my parcels were delivered. Highly recommend to deal with.

Excellent service. I have been using it for almost 7 years. Parcels are securely packed, delivery is fast and excellent technical support.

The Best service. Order always in time. Support responds quickly and helps to resolve any issue. Parcels are packed very well.

I order a lot of products with the help of this forward company. The shipping price stayed constant and very low for all six years. There are fix price for parcels from 0 to 5 and also 5 to 10 kg. Great packaging. Fast reply from support. Very friendly.
I wish to use the company's services many times.

I have been using the services of Alfaparcel for several years now. This is the best company with which I had to cooperate.
I would especially like to mention their unique ability to find custom solutions for any difficult cases. If a parcel physically exists in this world - they will definitely be able to receive it and deliver it to the address.

I recommend Alfaparcel to everyone.

Great job!
I have been using the Alfaparcel service since 2016, I received a large number of parcels with their help! Always impeccable, reliable and competent work of the whole team! Prompt work of the support service, high-quality and reliable packaging of parcels!
You can safely rely on the work of the service and get your goods quickly, safe and sound!
I thank the whole Alfaparcel team and look forward to further cooperation!

Alfaparcel are amoung those truly reliable companies keeping their heads cool in the current turmoil. You can be sure that you reach a compromise in order to get your parcels.

EXCELLENT mail forwarding service ! I have been using it for a long time and I have not had any problems with it. parcels are packed with high quality. send quickly without delay. support responds with lightning speed. prices are lower than those of competitors. I recommend this service to everyone !!