USA Order influenced by an IG fashion lady I follow… Order received by me on 4/15/26 , quality nice but fit and color issues, returned the 2 items, all tags intact and unused via their prepaid... See more
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See what reviewers are saying
I purchased a bikini and matching wrap in the Tulip fabric in the sale (as a little over my normal budget). It is absolutely stunning on, the colour, and the fabric quality and fit is beautiful.... See more
Talk about posh girl summer. I really wanted to splash out on my holiday (which turned out to be my proposal as well) so I bought quite a few pieces from the Azalea resort collection and let me tell... See more
Had a fantastic experience with this brand. Ordered a beautiful lace jumpsuit that I love. The original size was a bit tight for my liking but the free exchange process was super easy and they sent ou... See more
Company details
Written by the company
Luxury swimwear and resort brand.
Contact info
United Kingdom
- hello@alexandramiro.com
- alexandramiro.com
3.2
Average
136 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Be very careful when returning items to this company
Do no use this company!
I ordered a dress in the sale costing £245, when it arrived I didn’t like it. I sent it back recorded delivery a day later costing £8.95, exactly how I had received it. 16 days later I had to contact the company via email because there is no contact telephone number for them to kindly ask if they had received my return? I received a response at 8pm saying it did not pass the quality checks in the warehouse? No comments why???
After a sleepless night I messaged them five times the next day asking why it hadn’t passed the quality check? I couldn’t understand why when all I did was repack it in the bag it came in and take it to the post office the next day?
It took them two days to respond and when they did it wasn’t the truth? They said the dress that I sent back was dirty? The dress in the picture attached to their email was not the dress I ordered!
I’ve ended up paying around £14 including return charges, this isn’t right when returning an unwanted item.
Extremely poor customer service and untrustworthy company.
3 October 2022
Unprompted review
No refund on returned goods despite…
No refund on returned goods despite proving they were received by Alexandra Miro nearly 4 weeks ago. Also no response to email. Very disappointing. We recover money via Amex.
3 October 2022
Unprompted review
Do not order from this company
Ordered a swimsuit from this company for £117. It arrived and I did not feel the quality matched the price so returned it
After 16 days I still had not had any refund or even acknowledgement that they had received my return. I emailed customer service and they asked for proof of postage which I provided and they then did not reply for a week
They refunded me and took £12.99 off my refund. The website does state they take off £7.99 presumably for shipping (which is outrageous for one swimsuit with barely any weight to it) but it does not state anywhere that they will also take a £5 “shipping fee” off - what is the £7.99 for if the £5 is for shipping? It’s ridiculous to lose almost £13 of your order and to not even be warned about the £5 of it
Customer service is awful, slow replies and poor grammar really unprofessional. I wanted to order some other items from this website but I will now avoid
21 September 2022
Unprompted review
Beware if you return anything they…
Beware if you return anything they deducts £7.99 plus £5 postage. So you pay £13 for anything you don’t want to keep.
4 August 2022
Unprompted review
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