Bought a pair of Magma Plume pickups for a Tele. Great quality and dispatched quickly and securely. One small gripe, each wide range has 4 screws, only sent 2! Overall excellent, second set of hand wo... See more
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Replied to 63% of negative reviews
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All good...
It's been almost 3 weeks and my order…
It's been almost 3 weeks and my order did not leave the UK yet.
The cost of the shipping was as the amount of the product.

Reply from Alegree
Bassoon reed
Excellent service and very prompt answers to my questions. Delivered very quickly with no hassle.
The bow took a time to arrive but this…
The bow took a time to arrive but this may have been due to Trumps tariff farce which has left everybody wondering what to do. Bow is good by the way
Everything went very well
issues initially, but resolved quickly
Ordered a bridge and tremolo, both unfortunately arrived with issues. Bridge was faulty, with stripped threads in one post and the tremolo was missing some attachment screws. No big deal as both were sorted out quickly, with the missing screws and a replacement bridge sent out to me within a few days.
I was actually unsure whether the issues were going to be resolved at first as he seemed slightly irritated when I contacted, but he has since explained that he is short staffed and so trying to fulfil all orders/deal with any issues etc by himself. So I think I mistook the replies for irritation, when actually it was just due to him being under a lot of pressure and trying to sort the problem out quickly, which he did.
I've come and edited my review and upped it from 3 stars to 4 after the owner contacted to explain, which is appreciated. The issues with both items is why I've still marked one star down from 5 to 4, but as mentioned previously, these problems were resolved quickly, so overall the service was good and the products I received in the end are good as well. I'll maybe be back to order some pickups at some point after all, as they get great reviews and look to be well priced.
Cheers
Very pleased with the guitar body and…
Very pleased with the guitar body and it arrived quickly without any problems. Thank you.
Hosco guitar body
Really happy with the quality of the hosco jazzmaster body.
I've enjoyed the process of doing the final sand, and I was relieved that the holes for the neck pickup and tailpiece screws were pre- drilled.
The item was well packaged and delivery was fine.
Excellent Product, Excellent Service
I ordered a solderless wiring loom for a P Bass, and it turned up really quickly, well packaged and was an absolute doddle to fit (doddle being UK slang for Effortless)
I’d heartily recommend this company to anyone even toying with the idea of doing electrics in a guitar. 100% Will purchase again from them.
The worst online transaction I have ever had!
Bought and paid for an item online from this business. Waited nearly a week, no item received or any contact from this business. Enquired if all was OK. Received the reply that the item was out of stock. No update as to whether it might come back into stock. Asked for a refund. Was then told that "it is due to a stock error", so I then gave up with this seller and replied that this wasn't my issue and I would like a refund. I am not going to share the following replies here as they cannot be shared due to their content (although I have kept copies). I eventually got my refund from my payment provider.
It would seem from other reviews on here that I am not the only one who has experienced this behaviour.
I am not going to give any further details as I'm too scared of what this business might do, I would just say that any further contact from them will be blocked and reported to the police.

Reply from Alegree
Even though they didn’t have the…
Even though they didn’t have the product they were able to source it for me.
P Bass ‘Quake’ Pickups
Pickups arrived promptly. They arrived ad advertised and sound great. I big improvement over stock ceramic
Great product, but….…
My order came 2nd class and had to pay £2,50. I’ve had 1st class service for free elsewhere with Royal mail tracked. But would definitely purchase again
Prompt shipment.
Fast delivery
Fast delivery, great communication. Would definitely recommend from my experience. Will deal with again in the future.
Fast shipping, great service
I ordered and it was shipped within the next few days. As I live abroad, they had to send it over air, which was fast. There wasn’t any issues I could see, packaging was perfect. Although, this might be my mistake, but I ordered it in a different colour, but oh well.
Overall, an amazing experience, would buy again 👍🏽
Sent wrong item(s) and then expected me…
Sent wrong item(s) and then expected me to arrange and pay for return postage before issuing refund.
Has unfortunate attitude and does not want to appreciate customer point of view.

Reply from Alegree
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