Was a little dubious about ordering from a random site online from Facebook, but glad I did. Delivery was exactly when they said and was kept up to date regarding it. Delivery guy put them where I w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wasn’t sure about ordering from a website but when they came was glad o did. Delivery was exceptional guy phoned saying was here and delivered to door no hassles what so ever. Defo recommend to anyone... See more
Company replied
I have to admit I was worried when buying from the Internet But I was totally wrong Great communication from start to finish Lovely bloke messaged Saturday evening to say he will deliver 8.30... See more
Company replied
⭐⭐⭐⭐⭐ Excellent Quality & Stylish Finish I’m extremely pleased with the wall panel. It has completely transformed the look of my living room and gives the space a modern, elegant and premium feel.... See more
4.9
Excellent
274 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and a great product
8 August 2026
Unprompted review
Reply from Aldenandvale
Hi Lewis,
Thank you very much for the fantastic feedback! We’re delighted you were happy with both the product and service.
Kind regards,
Alden & Vale
Panels
My panels arrived exactly when they said they would, in perfect condition. I had great communication throughout, from the moment I purchased them to the moment they arrived. Mo who brought my panels messaged me the day before to let me know when he would be arriving and asked if that time was ok. Mo also messaged me 2hrs before he came to let me know when he would be arriving. Mo was also very informative when I asked how best to install the panels. Overall an excellent very positive experience, i would definitely recommend and use again.
8 August 2026
Unprompted review
Reply from Aldenandvale
Hi Paul,
What a fantastic review — thank you! 😊 We’re especially pleased to hear that Mo kept you updated, checked the delivery time with you and was able to help with your installation questions too.
We’ll make sure your kind words are passed on to Mo. We really appreciate your recommendation and hope to welcome you back to Alden & Vale again.
Kind regards,
Alden & Vale
Speedy and secure delivery 🚚 thank you
Speedy and secure delivery 🚚 thank you
8 August 2026
Unprompted review
Reply from Aldenandvale
Hi Louise,
Thank you very much! 🚚😊 We’re delighted you were happy with the speed and security of the delivery. We really appreciate your feedback.
Kind regards,
Alden & Vale
Reply from Aldenandvale
Hi A Boogz,
Thank you for your review! We’re pleased to hear you found the panels good quality and easy to install. We really appreciate your support.
Kind regards,
Alden & Vale
Great value, of very reasonably good quality
Pannels of good value perfect for my application, delivery was reasonable and the pannels came well packaged with the delivery driver being friendly with good communication
8 August 2026
Unprompted review
Reply from Aldenandvale
Hi Shay,
Thank you for the great feedback! We’re pleased you found the panels good value, well packaged and suitable for your project. We’re also glad the delivery communication and driver made the experience even better.
Kind regards,
Alden & Vale
Great communication and organisation
Great communication and organisation
8 August 2026
Unprompted review
Reply from Aldenandvale
Hi Robert,
Thank you very much for your kind words! We’re delighted you were happy with the communication and organisation throughout your order.
Kind regards,
Alden & Vale
Excellent service excellent great communication…
Excellent service great communication and best tracking service i have seen 1000 percent will be ordering again 😎😎☀️☀️🙏
8 August 2026
Unprompted review
Reply from Aldenandvale
Hi Ian,
1000 percent?! 😎😂 We’ll happily take that!
Thank you so much for the brilliant feedback. We’re delighted you enjoyed our communication and tracking service, and we’ll be looking forward to seeing that next order come through!
Kind regards,
Alden & Vale
Great product, shame about the delivery
Although delivery was late by two days due to vehicle breakdown, they eventually turned up at 1.30 in the morning! I must admit that the panels are of exceptional quality and I’m really pleased with them.
7 August 2026
Unprompted review
Reply from Aldenandvale
Hi John,
Thank you for your honest review, John! 😊 We’re really pleased to hear that, despite the unfortunate vehicle breakdown and the very unusual delivery time of 1:30 in the morning 😅🌙, you were impressed with the exceptional quality of the panels.
We definitely don’t recommend 1:30am deliveries as part of our standard service! 😂 But we’re glad the panels finally made it to you safely and that you’re happy with them. 🏡✨
Hopefully the quality of the panels has made up for the unusual delivery experience — and maybe we can tempt you into giving us those 5 stars next time! 😉⭐
Kind regards,
Alden and Vale
Very happy with my purchase
8 August 2026
Unprompted review
Reply from Aldenandvale
Hi Batrinca,
Thank you so much! 😊 We’re delighted to hear you’re very happy with your purchase. We really appreciate your support and hope to welcome you back to Alden & Vale again.
Kind regards,
Alden & Vale
Great quality
Great quality. Fast delivery. Exactly what we were after. Fantastic cost as well. Would recommend and purchase again 🙌🏼
8 August 2026
Unprompted review
Reply from Aldenandvale
Hi Ainslie,
Thank you so much for the fantastic review! 🙌🏼 We’re delighted to hear you’re happy with the quality, fast delivery and value for money. It’s great to know the panels were exactly what you were looking for.
We really appreciate the recommendation and would love to welcome you back again in the future! 😊
Kind regards,
Shahz
Alden & Vale
aldenandvale.co.uk
info@aldenandvale.co.uk
Very efficient delivery
Very efficient delivery, driver was very polite and beautiful affordable panel
8 August 2026
Unprompted review
Reply from Aldenandvale
Hi Sammy,
Thank you for your lovely review! We’re really pleased to hear you found the delivery efficient, our driver polite, and the panels beautiful and affordable.
We truly appreciate your support and hope you enjoy your new panels! 😊
Kind regards,
Shahz
Alden & Vale
aldenandvale.co.uk
info@aldenandvale.co.uk
Ordered 3 times now and really happy…
Ordered 3 times now and really happy with the product and delivery time, will recommend
8 August 2026
Unprompted review
Reply from Aldenandvale
Hi Izabela,
Thank you so much for coming back to us for the third time! 😊 It means a lot to know you’ve been happy with both the products and delivery each time.
We really appreciate your continued support and recommendation. We look forward to helping you again with order number four! 🙌🏼
Kind regards,
Shahz
Alden & Vale
aldenandvale.co.uk
info@aldenandvale.co.uk
Highly Recommend
Service was excellent. I ordered 2 natural oak acoustic panels for my media wall. They look fantastic. Thank you for the swift delivery too. Highly recommend.
8 August 2026
Unprompted review
Reply from Aldenandvale
Hi Aziz,
Thank you for the fantastic review! We’re delighted to hear that your Natural Oak acoustic panels look fantastic on your media wall and that you were happy with the swift delivery.
Thank you for recommending us — we really appreciate it! 😊
Kind regards,
Shahz
Alden & Vale
aldenandvale.co.uk
info@aldenandvale.co.uk
Reply from Aldenandvale
Hi there,
Thank you for the lovely review! We’re really pleased to hear you’re happy with both the product and delivery. 👍
We truly appreciate your support and hope to see you again in the future!
Kind regards,
Shahz
Alden & Vale
aldenandvale.co.uk
info@aldenandvale.co.uk
Fantastic product l, fantastic price
This is our 2nd time ordering. Website is informative and easy to order from and kept informed and every stage. Great quality product and delivery was on time
8 August 2026
Unprompted review
Reply from Aldenandvale
Hi Tracy,
Thank you for coming back to us for your second order! 😊 We’re so pleased to hear you’ve had another great experience and that you found our website easy to use and our communication helpful throughout.
It’s fantastic to know you’re happy with the quality and delivery as well. Thank you for choosing Alden & Vale again — we really appreciate it! 🙌🏼
Kind regards,
Shahz
Alden & Vale
aldenandvale.co.uk
info@aldenandvale.co.uk
Absolutely brilliant company
Absolutely brilliant company, price was fab, cheapest I found, quality is great,panels exactly as described, arrived on the day I was told with no issues, delivery driver rang when 5 mins away, really friendly asks where you would like them placed, definitely will purchase again and recommend to people
8 August 2026
Unprompted review
Reply from Aldenandvale
Hi Enid,
Wow, thank you for such a fantastic review! 😊 We’re absolutely delighted to hear you found our prices competitive, the panels exactly as described, and the whole delivery experience smooth from start to finish.
We’re especially pleased that our driver was able to give you a call before arriving and make the delivery convenient for you.
Thank you so much for recommending us — we’ll definitely be happy to welcome you back again! 🙌🏼
Kind regards,
Shahz
Alden & Vale
aldenandvale.co.uk
info@aldenandvale.co.uk
Excellent service Fast delivery
Excellent service Fast delivery
Will order again and highly recommend.
8 August 2026
Unprompted review
Reply from Aldenandvale
Hi Susan,
Thank you so much for your lovely review! We’re really pleased to hear you were happy with both our service and the fast delivery.
We really appreciate the recommendation and look forward to helping you again with your next order! 😊
Kind regards,
Shahz
Alden & Vale
aldenandvale.co.uk
info@aldenandvale.co.uk
Fantastic from beginning to end
Fantastic from beginning to end. Quick and safe delivery by a very polite driver.
Highly recommend.
8 August 2026
Unprompted review
Reply from Aldenandvale
Hi Serena,
Thank you for such a lovely review! We’re delighted to hear everything went smoothly from beginning to end and that you were happy with the delivery and our driver.
Your recommendation really means a lot to us. Thank you for choosing Alden & Vale! 🙌🏼
Kind regards,
Shahz
Alden & Vale
aldenandvale.co.uk
info@aldenandvale.co.uk
Exactly as advertised 12 panels coming…
Exactly as advertised 12 panels coming to a total 2.4m by 1.92m
7 August 2026
Unprompted review
Reply from Aldenandvale
Hi Philip,
Thank you so much for your 5-star review! We’re really pleased to hear the panels arrived exactly as advertised and that you’re happy with the overall size and product. We really appreciate your support! 😊
Kind regards,
Alden and vales | Shahz
Great price and quality
Great price and quality , delivered in a reasonable time frame and driver very pleasant and helpful
8 August 2026
Unprompted review
Reply from Aldenandvale
Hi Helen,
Thank you for the lovely 5-star review! We’re delighted you’re happy with both the quality and price, and it’s great to hear our driver was pleasant and helpful too. We really appreciate your recommendation! 😊
Kind regards,
Alden & Vale | Shahz
aldenandvale.co.uk
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.