ALC logo
Visit website

ALC Reviews 82

•
TrustScore 4.5 out of 5

4.6

Clothing Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Completely hassle free and efficient service. I like that they use a reliable delivery service. Have shopped in this shop when on many visits to Edinburgh. Original and good quality style

Company replied

Rated 5 out of 5 stars

Swift delivery, beautiful jumper which actually has powder blue stitching on cuffs which I didn’t realise when purchased but I love it even more because of this. Excellent store. Lovely thank you on m... See more

Company replied

Rated 5 out of 5 stars

As always an exceptional service and great, stylish clothes and accessories. Speaking to Adele is always a pleasure, ALC is my favourite boutique

Rated 5 out of 5 stars

I bought a lovely coat from here that was a bit too large for its intended recipient - my mistake. It arrived with a nice note and the team at ALC were so helpful and made the returns procedure easy.... See more

Company replied

Company details

  1. Clothing Store

Written by the company

ALC is Edinburgh's go to destination for denim, clothing and accessories. Build your capsule wardrobe here with a mix of unique brands, including sustainable and vegan options.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

82 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Really terrible clothing quality for…

Really terrible clothing quality for price; there was a rip in the shoulder of a wool cardigan I purchased and they are refusing to replace. Wasteful.

8 May 2026
Unprompted review
ALC logo

Reply from ALC

Hi, please would you mind removing your review from our Trustpilot page, as we are not the business that you are meaning to review? We have not supplied you with a wool cardigan with a rip. Are you perhaps meaning the company called A.L.C. ? We are a small shop based in Edinburgh and you are not a customer of ours. We'd really appreciate if you can take this down, and review the correct place. Thanks, Adele

Rated 5 out of 5 stars

Stylish boutique

Completely hassle free and efficient service. I like that they use a reliable delivery service. Have shopped in this shop when on many visits to Edinburgh. Original and good quality style

13 April 2026
ALC logo

Reply from ALC

Thank you for your review!

Rated 5 out of 5 stars

First class

First class! Place to find exactly what you never knew you wanted!

6 April 2026
ALC logo

Reply from ALC

Thank you for your review!

Rated 5 out of 5 stars

Fantastic coat

Fantastic coat! Speedy shipment (next day) - received 3 days from order! Communication through excellent 👍

30 January 2026
ALC logo

Reply from ALC

Thanks for sharing this feedback! :)

Rated 5 out of 5 stars

Swift delivery

Swift delivery, beautiful jumper which actually has powder blue stitching on cuffs which I didn’t realise when purchased but I love it even more because of this. Excellent store. Lovely thank you on my receipt.

8 November 2025
ALC logo

Reply from ALC

Thanks for the review!

Rated 5 out of 5 stars

Perfect!

Perfect!
Fast response and delivery as promised.
Jeans are great.

22 September 2025
ALC logo

Reply from ALC

Thanks for the feedback! :)

Rated 4 out of 5 stars

Emin+Paul dress

The dress I ordered by ordinary post arrived quickly which was great.
I'm very pleased with the Emin+Paul dress except for it not having pockets in the seams as shown in the photo. I guess the dress is a later version of the original but it would be so 'easier' to wear if I could just put my hands in my pockets.

20 August 2025
ALC logo

Reply from ALC

thank you for the review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look