After my order it so happened that DHL (delivery company) started experiencing some problems. They were not reporting on my shipment - the information system was stuck showing just one information. Th... See more
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All was super easy, from the order to the delivery. Took 72hs to get it into my hands. Box comes very secure inside, with all parts very protected, paper with easy instructions (almost impossible to... See more
Company replied
I had some issues with the gas spring on my laptop arm, and Alberenz immediately sent me a completely new product. Great design and impeccable customer service. I absolutely love it! From what I have... See more
Company replied
Clear product offer and easy shopping process on the website. The product itself has a really good quality and is worth every cent. I have been in contact with the customer support for an additional... See more
Company replied
Company details
Written by the company
Alberenz designs premium ergonomic gear that transforms busy desks into clean, comfortable workspaces. Our gas-spring monitor arms bring effortless height, depth and tilt adjustment, VESA-ready mounting, and secure desk clamp or grommet installation. The result is more free desk space, better posture and quick angle changes that help reduce glare. For hybrid and creative workflows our laptop arms keep your notebook close and secure while matching your monitor height. If you love a crafted look, choose our wooden monitor risers in oak or walnut. They lift the screen to eye level and add under-shelf storage so keyboards, notebooks and hubs stay organized. Whether you run a single screen, a dual setup or an ultra-wide, we focus on stability, clean cable routing and a tidy aesthetic that fits the modern office or home studio. Every product ships with a 5-year warranty and free shipping and returns, backed by fast, personal support from our Netherlands team. Rated Excellent on Trustpilot, customers praise our build quality, smooth movement and friendly service. Upgrade your desk with Alberenz and enjoy a workspace that stays neat, ergonomic and ready for anything.
Contact info
Wolvenplein 25, 3512 CK , Utrecht, Netherlands
- +31 30 207 2582
- support@alberenz.com
- alberenz.com
4.9
Excellent
258 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service & product!
Great service! Helped me out directly for my VAT invoice etc. Happy with the pruchase!
7 May 2025
Unprompted review
Great product yet more importantly…
Great product yet more importantly great service. Excellent email contact overall, and delivery as promised.
17 April 2025
Bought monitor arm through bol.com
Bought monitor arm through bol.com. Great quality of the product and good support from the website with any questions.
Recommended!
18 December 2024
Unprompted review
Top quality shopping experience
Top quality shopping experience. Seamless online purchasing experience and fast dispatch of the items. Prompt follow-up to investigate a delivery issue due to the postal services disruptions.
12 February 2025
Top product
4 February 2025
Great customer service
Great customer service, very friendly and also offered a free extra for a slight delay in delivery. Recommended!
11 January 2025
Reply from Alberenz
Great to hear you’re happy with the quality. Appreciate your review!
– Alberenz
Awesome experience very professional
Awesome experience very professional, and ready to help! It went pretty quick with no problems
4 November 2024
Reply from Alberenz
Thanks, Robert!
Great to hear everything went smoothly and quickly. We appreciate your kind words!
– Alberenz
Would suggest to someone!
- Well made structure
- Very responsive and helpful customer support
4 October 2024
Unprompted review
Reply from Alberenz
Thank you for your feedback! We're glad to hear you found the structure well-made and our customer support responsive. If you have any more suggestions or questions, feel free to reach out!
Really great company!
We've ordered multiple Monitor arms from Alberenz. They are good quality. One of the arms was not working properly. I contacted this company and I got really good response and got a new one within a week.
22 September 2024
Unprompted review
Reply from Alberenz
Thanks for your great review! We’re glad you’re happy with our monitor arms and that we could help quickly with the replacement. Let us know if you need anything else!
Reply from Alberenz
Thank you Serge! Appreciate the feedback.
Great service and great design!
Price was a bit more but it was worth it (design is great). We missed a part to install (due to the monitor himself) and asked for some explication. Day after a perfect explication how to install with the missing piece (which was already ordered). Great service!! I absolutly recommand Alberenz.
20 June 2024
Unprompted review
Reply from Alberenz
Thanks for your feedback!
Solid and good looking
The only arm I could find that would fit 2 screens AND a laptop. Payed a little extra but the quality is worth is. EAsy to install and very solid.
Only one note, on the website I could choose between 2 colours (darkgrey & silver) however the product is just completely black so I think that selection option was accidental. The actual color is fine though.
24 May 2024
No shipment received since three weeks
No shipment received since three weeks. Did not get any answer from Support.
25 April 2024
Fast delivery, good quality
Fast delivery and - as far as a first sight can tell - very good quality.
18 March 2024
Nice product and quick delivery
23 February 2024
Responsive Customer Service over the phone
In the past I tried to contact customer services over email and they were not replying. However, over the phone they are very responsive. I contacted them because the item was not available online. They told me it would be the following week. I called them again, and the person recognised my voice and indicated that they have just received them and I knew I was in a rush, so he had given instructions to make it available. I ordered it that day at night, and the following day it was already shipped to me. I was quite impressed.
7 February 2024
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