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2.2

Poor

TrustScore 2 out of 5

8 reviews

5-star
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3-star
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1-star

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Rated 1 out of 5 stars

Impossible to cancel their yearly agreement

The individual who originally signed the agreement with this company is no longer with us, and the contract auto-renewed without active use of the service. Despite multiple requests for a refund and cancellation, I was met with delays that extended until the contract's 12-month term ended. Even after escalating the matter and making a good-faith request for a refund for an unused product, the CEO responded and declined to provide any reimbursement. I urge caution when dealing with this company—particularly with their yearly agreements.

1 November 2024
Unprompted review
Rated 1 out of 5 stars

Inflexible Contract Terms

We had a change of staff a year ago, and since then, the service from Albacross went unused. Unfortunately, we didn't provide the 30-day notice in time to cancel, and now we're locked into a yearly contract that we don’t need. The inflexibility of their contract terms is disappointing, as they refused to offer any accommodation or early termination options. For businesses that may experience staff changes, beware of their strict renewal policies.

10 June 2024
Unprompted review
Rated 1 out of 5 stars

They track less than 1% they claim to…

They track less than 1% they claim to work on working from home but that is just click bait! They also have a slow load time that made us suffer in SEO! We bought a one year license and after 2 weeks no results they refuse to refund!

30 June 2020
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! Software is really bad and they charge you for an annual subscription when you cancelled the trial before it ended and refuse to refund. Shocked they have VC money behind them and try to steal from small companies!

14 November 2019
Unprompted review
Rated 1 out of 5 stars

They don't deliver the ammount of…

They don't deliver the ammount of visitors they claim, i tried them for 2 months and ongoing bugs and bad results made me look elsewhere. They dont offer refunds and charged me a last month payment so be aware of them

Viktor is not polite and he doesnt care the moment you join (he should be the guy running sales)

3 October 2019
Unprompted review
Rated 1 out of 5 stars

Scammers and fraudsters

I tried Leadforensices, these guys promised better results but only delivered worse data and kept pushing the meeting. Victor their sales rep will spam you and ignore you, also they dont refund you when you their product doesnt work!

27 March 2019
Unprompted review
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