Hi, We booked our tickets to India with the help of David, and his service was excellent. He was very helpful throughout the process. We called him multiple times, and he answered all our questio... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hello, Mr. Logan. Thank you for your excellent support and for making my travel arrangements go smoothly. I truly appreciate your patience, prompt responses, and careful attention to every detail.... See more
Company replied
All our ticketing to India are done through Alanita Travels for the past several years. Their staff are very friendly and patiently listen to our need and suggest good deal. I experienced this time to... See more
Company replied
Best experience both times to India and from India. Especially Kathir who took really good care and polite helped us throughout the process. Even though we made a small spelling mistake while booking... See more
Company details
Written by the company
Alanita Travel® has been the trusted choice for travelers seeking unbeatable airfare between the United States, India and beyond. The company has built a reputation for exceptional service and the lowest fares. With tens of thousands of satisfied customers, Alanita Travel® is now the largest U.S.-based travel company specializing in this route. Browse our website for sale fares, then contact us at 1-888-465-4282 or email alanita@alanitatravel.net. Whether online or over the phone, Alanita Travel® is your go-to source for the best deals-every time.
Contact info
303 Wyman Street, 02451, Waltham, United States
- 8884654282
- alanita@alanitatravel.net
- alanitatravel.com
4.7
Excellent
148 reviews
Replied to 16% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
David was very knowledgeable and quick…
David was very knowledgeable and quick in helping with the international booking. He was thoroughly reviewing the dates and prices, for me to get a good deal. I will definitely recommend Alanita to my friends and family.
Thank you!
16 May 2026
Unprompted review
Reply from Alanita Travel
Thank you for your kind words and for recognizing David’s expertise and efficiency. We're glad he could assist you with your international booking and help you find a great deal. We truly appreciate your recommendation and look forward to serving you and your friends and family in the future.
Best Regards,
Alanita Travel
Buyer Beware
Buyer Beware: Forced Zelle Payments for Flight Changes: I am giving this company 1 star only because there is no option to give zero. Honestly, my experience was far worse and does not deserve even a single star.
I genuinely do not understand how this company operates for U.S. customers. I needed to change the date on an already ticketed flight and was fully prepared to pay the fare difference. However, despite the original ticket being purchased using a credit card, this agency refused to accept any payment method other than Zelle for the additional charges.
We are not talking about a small amount - in my case, the payment requested was over $1,000. Expecting customers to send such large sums through Zelle, where there is little to no transaction protection, is completely unreasonable and highly unprofessional. Any legitimate travel agency handling high-value transactions should provide secure payment methods such as credit cards.
What makes this situation even worse is that this “policy” was never clearly disclosed during the original booking process. Had I known upfront that future ticket changes would require unsecured Zelle payments only, I would never have booked through this agency in the first place.
Every concern or question I raised was met with the same robotic response: “It is our policy.” No flexibility, no customer consideration, and absolutely no accountability. The so-called discounted fares are simply not worth the stress, financial risk, and horrible customer service experience.
My sincere advice to anyone considering this agency: stay away and do your research before booking. This experience has been frustrating, disappointing, and feels like a complete ripoff disguised as a discount travel deal. Don’t fall into this trap.
15 May 2026
Unprompted review
Reply from Alanita Travel
We’re sorry to hear about your frustration. Unfortunately, especially when Travel is within the next few days, when making date changes we take Zelle payments only as with past experience unfortunately, there are clients that will make date changes and then dispute the charges if they change their mind to Travel in the next few days. We are sorry this is an inconvenience for you, but this is a policy we follow. We hope you understand our situation.
Thanks to David from Alanita Travel on…
Thanks to David from Alanita Travel on the change of date. Totally peace of mind & the reason to go thru AT on my travel bookings.
16 May 2026
Unprompted review
Reply from Alanita Travel
Thank you for your kind words. We're glad David was able to assist you with the date change and provide peace of mind. Your satisfaction is our priority, and we're pleased to hear that booking through Alanita Travel has been a positive experience for you. We look forward to helping with your future travel plans.
Best Regards,
Alanita Travel
Customer
Hi,
We booked our tickets to India with the help of David, and his service was excellent. He was very helpful throughout the process. We called him multiple times, and he answered all our questions very patiently, especially compared to other agents. He also helped us book the tickets according to my requirements.
Thank you.
13 May 2026
Unprompted review
Reply from Alanita Travel
Thank you so much for sharing your experience with us. We’re delighted to hear that David was able to assist you so thoroughly and patiently throughout your booking process. Providing attentive and personalized service is something we take great pride in, and it’s wonderful to know that David met your expectations.
We truly appreciate your trust in us for your travel plans to India, and we look forward to helping you again in the future.
Best Regards,
Alanita Travel
Alanita Travels PRABHAKAR
Prabhakar at Alanita Travels booked air tickets for me and my family multiple times past several years. I and my family booked international tickets to Europe and Asia with help of Prabhakar. Prabhakar is highly customer focused and quick in providing service. He is honest and always finds low fare tickets and possible short connections to make travel easier. I have recommended Prabhakar at Alanita Travel to multiple colleges and friends. Every time I got 5 STAR service from Prabhakar at Alanita Travels.
11 May 2026
Unprompted review
Reply from Alanita Travel
We sincerely appreciate your kind words and your continued trust in Prabhakar and Alanita Travels over the years. It is gratifying to know that you had a positive experience and that our service has earned your recommendation to friends and colleagues.
Our commitment remains to provide honest, customer-focused assistance while ensuring low fares and convenient connections tailored to your needs. Your satisfaction and ongoing support are invaluable to us, and we look forward to serving you with the same dedication for all your future travel requirements.
Best Regards,
Alanita Travel
Great customer support
All our ticketing to India are done through Alanita Travels for the past several years. Their staff are very friendly and patiently listen to our need and suggest good deal. I experienced this time too. Mr. Vamshi helped to buy the tickets at a good price and convenient dates. He is awesome !
11 May 2026
Unprompted review
Reply from Alanita Travel
Thank you for your kind words and for trusting Alanita Travels over the years. We’re delighted to hear that Vamshi provided you with friendly, patient support and helped you find good deals at convenient dates. Your satisfaction is our priority, and we truly appreciate your continued loyalty. We look forward to assisting you with future travel needs.
Best Regards,
Alanita Travel
Thanks Dilip for your quick response…
Thanks Dilip for your quick response and help on booking tickets for my parents. You did it almost instantly and efficiently.
9 May 2026
Reply from Alanita Travel
Thank you for your kind words and for recognizing Dilip’s efforts in assisting with your parents’ ticket booking. We are delighted to hear that he was able to respond quickly and handle the process efficiently.
Providing prompt, reliable, and customer-focused service is always our priority, and it’s wonderful to know that Dilip met your expectations. Your satisfaction means a great deal to us, and we look forward to supporting you with future travel needs.
Best Regards,
Alanita Travel
We have been using Alanita travels for…
We have been using Alanita travels for so many years. They get the best deal. Dilip helped me with my booking this time. Thank you!
9 May 2026
Reply from Alanita Travel
We sincerely appreciate your continued trust in Alanita Travels over the years. It is wonderful to know that you value our commitment to securing the best deals and reliable service.
We are especially pleased to hear that Dilip was able to assist you efficiently with your recent booking. Providing attentive, customer-focused support is always our priority, and your feedback reinforces our dedication to serving you well.
Thank you once again for your loyalty. We look forward to assisting you with all your future travel needs.
Best Regards,
Alanita Travel
It was great an experience working with…
It was a great experience working with Alanita travel. Mr Naveen made the process easier and took care of our tickets less than couple hours, he was very professional to work with. Thanks Naveen
6 May 2026
Unprompted review
Reply from Alanita Travel
We greatly appreciate your thoughtful feedback regarding your recent experience with Alanita Travels. It is gratifying to know that Mr. Naveen was able to assist you with professionalism and efficiency, ensuring your ticketing process was completed seamlessly within a short timeframe.
Delivering prompt, reliable, and customer-focused service is central to our mission, and your recognition of Naveen’s efforts reinforces our commitment to excellence. Thank you for choosing Alanita Travels, and we look forward to continuing to serve your travel needs with the highest standards of care.
Best Regards,
Alanita Travel
Excellent Support by the team &…
Excellent Support by the team & recommend others
7 May 2026
Unprompted review
Reply from Alanita Travel
We sincerely appreciate your feedback and are delighted to know that you received excellent support from our team. Your recommendation to others is truly valued and reinforces our commitment to providing reliable, customer-focused service.
Thank you for choosing Alanita Travels. We look forward to assisting you with your future travel needs and continuing to deliver the highest standards of service.
Best Regards,
Alanita Travel
I was just looking for the best price…
I was just looking for the best price ans flexible dates and Naveen helped me with the best options. Getting the tickets for the price Naveen got me at this point of time has been a big jackpot for me!!! Thank you Naveen for following up and helping me find the right price.
8 May 2026
Unprompted review
Reply from Alanita Travel
We truly appreciate your thoughtful feedback and are delighted to hear about your positive experience with Alanita Travel. It is rewarding to know that Mr. Naveen was able to assist you with professionalism and dedication, ensuring you secured flexible travel options at an excellent price.
Providing attentive service and helping our customers achieve the best value is central to our mission. Your recognition of Naveen’s efforts reinforces our commitment to delivering reliable, customer-focused support. Thank you for choosing Alanita Travel, and we look forward to assisting you with your future travel needs.
Best Regards,
Alanita Travel
Reply from Alanita Travel
We sincerely appreciate your feedback and are pleased to know that you found our service very good and helpful. Providing reliable, customer-focAused support is always our priority, and your recognition encourages us to continue delivering the highest standards of care.
Thank you for choosing Alanita Travels. We look forward to assisting you with your future travel needs.
Best Regards,
Alanita Travel
Balaji was incredibly helpful
Balaji was incredibly helpful, and I would gladly give him 10 stars for assisting me with my emergency booking. His support, patience, and prompt response during a stressful situation were truly appreciated. Thank you, Balaji, for going above and beyond!
7 May 2026
Reply from Alanita Travel
Thank you for sharing your positive experience with Balaji! We are delighted to hear that he provided you with exceptional support during your emergency booking. We appreciate your kind words and look forward to serving you again in the future!
Best Regards,
Alanita Travel
Sailesh was very helpful and helped at…
Sailesh was very helpful and helped at a critical time. Great customer service!
7 May 2026
Reply from Alanita Travel
Thank you for your kind words. We're glad Sailesh was able to assist you during a critical time and provide the support you needed. Customer satisfaction is our top priority, and it's rewarding to hear that we met your expectations.
Best Regards,
Alanita Travel
Reply from Alanita Travel
Thank you for your valuable feedback. We are pleased to know that David delivered excellent customer service by providing all the necessary information and assistance. Your recognition encourages us to maintain the highest standards of support.
Best Regards,
Alanita Travel
Excellent
It was excellent . Vamshi was very helpful and had patience to explain everything
6 May 2026
Reply from Alanita Travel
Thank you so much for your kind words! We’re delighted to hear that your experience was excellent and that Vamshi’s patience and helpfulness made a positive impact. Your feedback motivates us to keep delivering the best support possible.
Best Regards,
Alanita Travel
Excellent servic by Ragaven
Excellent service—Ragaven saved me both time and money on my international flight tickets.
6 May 2026
Reply from Alanita Travel
We truly appreciate your wonderful feedback! It’s fantastic to hear that Ragaven’s excellent service helped you save both time and money on your international flight tickets. Your recognition means a lot to us and inspires our team to continue delivering exceptional experiences.
Best Regards,
Alanita Travel
I was looking for help to book my…
I was looking for help to book my tickets for me and family with different dates only return needs to be booked together. Dilip from Alinita was very patient in providing multple options to make sure i got the best deal while keeping the layovers as minimum as possi le..veey impressed with the service
3 May 2026
Reply from Alanita Travel
Thank you so much for sharing your experience! We’re delighted to hear that Dilip was able to patiently guide you through multiple options and secure the best deal for your family’s travel plans. Keeping layovers minimal while accommodating different dates can be tricky, and we’re glad he made the process smooth and stress-free. Your kind words mean a lot to us. We look forward to assisting you again on your future journeys!
Best Regards,
Alanita Travel
Dilip helped me with tickets
Dilip helped me with tickets. Extremely helpful, polite and knowledgeable
3 May 2026
Reply from Alanita Travel
Thank you for taking the time to share your feedback. We are pleased to hear that Dilip was able to assist you with your ticketing needs and that you found his support to be extremely helpful, polite, and knowledgeable. Providing professional and attentive service is a priority for us, and it is gratifying to know that Dilip’s efforts contributed to a positive experience.
Best Regards,
Alanita Travel
Reply from Alanita Travel
Thank you for your feedback. We are pleased to hear that David assisted you in identifying the correct route and securing the appropriate fare. Accuracy and value are central to our service standards, and it is encouraging to know that David’s support contributed positively to your travel planning experience.
Best Regards,
Alanita Travel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.