Alan Boswell Group Reviews 282

Thank you for the quality of service provided by your company. We sincerely appreciate your efficient and attentive customer service. Selling insurance is about providing accurate solutions to businesses and individuals who put their trust in you, so we trust to have a good collaboration in the future too.

Mark dealing with my properties for nearly 3 years,they provided reasonable priced quotes and very keen and prompt services,highly recommend Alan Boswel to landlords.

The insurance of our properties had changed slightly, but trying to explain that to support person proved difficult. We never felt like she understood, so were worried if we were insured properly. We eventually got there, but it took 3 phones calls from Australia to sort it out, plus quite a few emails, so it was a more difficult than we would have liked.

Stress free, also sent me a hard copy just like the old days, staff very friendly.

Timely and constructive advice and action.

Straightforward, polite and competant.

I often put things aside to deal with nearer the time and forget , but I am always contacted to remind me so that my insurance does not run out and they are always helpful and friendly.

My phone call answered by helpful lady ,received my confirmation in a few days perfect.

Customer service is amazing.
I have only had my motorhome hire business one year, and the staff at Alan Boswells have been there for me every step of the way. Nothing is too much trouble always there to answer any question no matter how trivial. Hence I renewed my policy with them.

The lady on the phone at your end was polite, friendly and extremely helpful. That sort of personal touch goes a long way in terms of creating a positive image for your firm

Pleasant staff and dealt with efficiently.

I have raised a claim over a week now and they haven't even initiated tenant eviction process. As a landlord everyday is additional loss of rent which this company doesn't understand.

Excellent service, it was my first renewal whilst in the role, we had two meetings to discuss and my hand was held throughout - very grateful.

Thank you to the team for your help!

Great communication with a query I wanted clarification on before renewing.

Boswell per se did well and were helpful , but the criticism is focused on a very high increase in household insurance premiums which are well above the rate of inflation and justified with spurious excuses ; it feels as if the insurance companies are squeezing the system and taking advantage of the need, indeed the statutory need in the case of car insurance ,. and adding to the cost of living !

A good firm to deal with.
Efficient and always come back to you quickly.
Would recommend.