Akuma Sports  Reviews 

3,508
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of the products, noting that items like kits and sportswear are well-made, durable, and maintain their appearance over time. The staff are frequently highlighted for their helpfulness, professionalism, and ability to assist with design decisions and order processes, often going above and beyond expectations. Reviewers appreciate the efficient and high-quality service, with many commending the quick turnaround times and smooth communication throughout the ordering journey. However, some people were dissatisfied with sizing, finding that items like shorts did not match the provided size charts and were significantly smaller than expected, leading to difficulties with returns. Additionally, a few customers experienced issues with invoices and missing items, although the overall kit quality remained good.

What people talk about most

Product

People report positive experiences with product, consistently praising the outstanding quality, design, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, attentiveness,... See more

Service

Reviewers mention positive feedback about service, consistently describing it as amazing, excellent, and... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the outstanding quality of... See more

Order

Clients share positive opinions on order, highlighting the straightforward process and quick delivery. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Akuma Team were genuinely brilliant. We ordered 55 shitts for our squad. Improved our shirt design; created a blended logo without being asked; were flexible on cost: and generally helpful to a t... See more

Rated 5 out of 5 stars

From initial contact to final product the team at Akuma have been attentive to my needs, patient with questions and changes. Quick turnaround and timely delivery. The quality of the kit is fantastic... See more

Rated 5 out of 5 stars

Had a really great experience with Akuma Sport getting our custom tour kits done. The team were easy to deal with from the start, super helpful, quick to respond, and made the whole design process s... See more

Rated 5 out of 5 stars

Amazing Company! The quality of the sportswear is outstanding and I am very pleased with my Rio Beach Rugby attire! Jamie W was a great help in placing my order and Isabelle helped see my order throug... See more


Company details

  1. Sportswear Store
  2. Clothing Store
  3. Hockey Store
  4. Outdoor Sports Store
  5. Rugby
  6. Rugby Store

Written by the company

Our Mission Statement is to provide the highest quality sportswear to both elite and grassroots sports worldwide, with an unbeatable turnaround and unrivalled customer service. Established in 2008, Akuma Sports was created from a passion for sport and a desire to deliver a simple but reliable solution for quality. We embarked on a journey to change the way kit purchasing was done in the UK by bringing manufacturing in-house and having full control over what is delivered. We design and manufacture all our teamwear in England which has been a significant contributing factor in the growth of the company since its inception. We are perceived as innovators in design and our brand proposition and product offering is constantly evolving.

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(3,508)

243 reviews in the last 12 months

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Rated 5 out of 5 stars

Akuma Made it Easy Throughout

As a headline - supportive, accommodating and flexible.
We ordered shirts and hoodies from Akuma for the under 16s rugby tour. I haven’t ordered or done something like this before, so asked lots of questions and wasn’t sure whether we could fundraise for both in time.
Jamie has been excellent. Answered all of my emails in a timely fashion, always polite and supportive. Helped with design decisions through the team and met my deadline when I found a final sponsor last minute. Excellent customer service and made something that could have been difficult so much easier.
Definitely worth it. Thank you to all.

3 March 2026
Rated 5 out of 5 stars

Satisfied customer

Isabelle and Chris provided excellent customer service, ensuring my order was handled efficiently and without issues (Futsal Club, Lancaster University).

19 February 2026
Rated 5 out of 5 stars

Rugby playing shirts

Ordered some rugby playing shirts. The order process was quick and easy. Delivered ahead of schedule. Good quality.

9 February 2026
Rated 5 out of 5 stars

Awesome bespoke design

Awesome bespoke design, faultless customer service and excellent quality product.

We were looking for a specific bespoke design for our netball t-shirts and Antonia responded immediately to my request made via the Akuma website.

Antonia took the time to understand our requirements and relay our requirements back to her design team. We received the draft design within a week which was almost perfect with only a few tweaks needed - this gave me the confidence that Antonia fully understood what we were trying to achieve. Antonia you are the best!

We had quite a tight deadline from commencement of design to delivery which Akuma easily met - our t-shirts were even delivered 4 days early! Thank you so much Isabelle for ensuring the tight production deadline and delivery was met.

We were so excited to receive our t-shirts (I felt like a child at Christmas opening the box), we were not disappointed, the design, colours, quality of material - everything was perfect.

We put our trust in Akuma and our expectations were exceeded by miles!

16 February 2026
Rated 5 out of 5 stars

Their customer service was excellent

Nothing was to much trouble
The service and customers service was excellent, always keeping us in the loop/updated

All items were delivered on time
Thanks you so much for your prompt delivery and service

Will recommend the company to others

16 February 2026
Rated 5 out of 5 stars

Absolutely perfect

Everything was amazing with communication to the highest level. Delivery was excellent and everything was made to order. Can't say enough about the service from everyone.

13 February 2026
Rated 5 out of 5 stars

Great personal service

Great personal service, communication and a nothing is a problem attitude. First class company to deal with. Delivery times kept and communicated well.

5 February 2026

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