Akgelblaster.com Reviews 132

TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

So I order one of the most expensive gel blasters, that said express shipment, that was on April 2nd, last time I order from them they were fairly quick in shipment, but for some reason now. It’s not... See more

Company replied

Rated 4 out of 5 stars

We've ordered on the 13th of november, but haven't received any more news than an order confirmation. We've tried to contact them (via mail and facebook), but it remains silent on their side. After... See more

Company replied

Rated 4 out of 5 stars

Evrything has gone smoothly in my experience, no real complaints. A bigger selection of accessories and upgrade parts would be really nice, some pay later options would be great too, and better descri... See more

Company replied

Rated 5 out of 5 stars

For context, I’m east coast US. The owner of AKgelblaster is truly dedicated to customers. I have been an on and off customer for this past year and she has gone above and beyond for me and other... See more

Company details

  1. Toy Store
  2. Outdoor Sports Store

Written by the company

AKgelblaster is a US gel blaster online store providing high quality realistic gel blasters, custom blasters, gel balls, upgrade parts and accessaries to customers in USA and worldwide. Here you can shop for starter blasters and competition ready blasters with guaranteed warranty and shipping policy. Chat with us when you need any supports.


Contact info

4.0

Great

TrustScore 4 out of 5

132 reviews

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Replied to 75% of negative reviews

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Rated 3 out of 5 stars

I have been waiting a month and a half…

I have been waiting a month and a half by now and still haven't recieved the order or a reply from their customer service after reaching out 3 times.

Responding below to response;
Ahh ok no problem I did not receive the 2 emails from your partners, but thanks for the speedy reply on here.

27 December 2024
Unprompted review
Akgelblaster.com logo

Reply from Akgelblaster.com

Hi Liam, as soon as you placed the order on 26 Dec, we have immediately contacted our shipping partners whether they will ship it to Ireland. I hope you received the two emails we sent to you on 28 Dec and 24 Jan well. We have asked if you would prefer refund or let us try to find a shipping partner to Ireland.

Most of the shipping partners rejected to ship the full metal gel blaster to Ireland. Only one shipping partner not rejecting it immediately, that shipping partner has not confirmed to take the shipment or not at this moment.

I am sorry to know you are not happy with the process, I will proceed immediate refund and I hope you find a better shop to serve you.

A warm reminder that the refund will be proceeded immediately from our end, however your bank will take a few working days to credit the money back to you.

Rated 1 out of 5 stars

I was originally ordering a 629.99 GBB…

I was originally ordering a 629.99 GBB gel blaster being the smc 9 with gtp 9 so I ordered it thinking that I was going to receive it in a week or two 3 weeks past by no item and kept being given the run around and them saying that it is not working properly and why would it be for purchase if it wasn't working properly so I said that they didn't have to get it working properly on there end and said that I would sign a waiver stating that I am getting it as what it was with them needing to fix it and leaving me to fix it cause I insisted on it cause I know how to repair them and few days past them dragging there feet like they are waiting to do it there way and not allow a customer who clearly knows how to fix it just receive the items and I bought this with a disability check where I am entitled to receive what I get with the funds and they didn't get that matter and stieght up canceled my order then just sending it to me as is and allowing me the customer who knows more about them fix it but they didn't allow it and they were not willing to work with me and just send it to me as is so don't buy anything from them unless you are certain they won't mess up your order.

8 November 2024
Unprompted review
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Reply from Akgelblaster.com

Apology to have cancelled the order with full refund. We asked for your acceptance for allowing us extra time to test it if you want to retain the order, and you did.

But then you want us to ship the item even we have not yet passed the quality check. We trust you are skillful, but as a responsible seller, we should not ship it out before we confirm the quality.

Rated 5 out of 5 stars

I had 4 purchases from AK.

I had 4 purchases from AK. Always fast shipping and great communication when issues occurred. You won't find a better blaster shop than AK.

18 October 2024
Unprompted review
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Reply from Akgelblaster.com

Wow, thank you SO much for taking the time to leave such an amazing and thoughtful review! We’re over the moon hearing about your awesome experience—from our easy-to-browse selection and flexible payment options to the great quality of your items and smooth communication. You’re totally right—being polite and clear is everything, and we’re so happy our team made you feel heard (and we felt the same way about you!).

We really appreciate your on-going support and happy with what we prepared. And yup—you nailed it about what we work hard ahead of others! We’ll definitely keep working to improve as much ad it can be.

But most of all, we’re just thrilled you love your goodies (especially those hard-to-find blasters!) and that the wait paid off. Free shipping is our little way of saying ‘thanks’ for trusting us, no matter where you are!

Seriously, you made our whole day with your kindness and support—we can’t wait to see you back for your 5th order (and many more!). Until then, happy blasting—go have a blast!

Rated 2 out of 5 stars

Don't recommend

So I had made an order from this company a couple months ago, and I just now decided to write a review. At first I thought this company was great, they have many products to offer and shipping was fast. I was thrilled to receive my blaster. However I soon found out that it didn't perform as great as I thought it should, especially since the ammo would continuously shatter as they were shot. I emailed customer support, and they responded asking to know more about the blaster and my complaints about it. I was asking for an exchange or return, and eventually they stopped replying. I waited a week or two for them to reply before sending another email. When they didn't reply to that email I sent another telling them to just forget it, since I obviously wasn't getting anywhere. The blaster I ordered wasn't a cheap one either. It wasn't super expensive, but it should've been a good quality gun for the price. I recently used my blaster again hoping to have a good time which only made me realize how disappointing it is. I'm not satisfied with my experience with akgelblaster.com or the blaster itself.

24 July 2024
Unprompted review
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Reply from Akgelblaster.com

Hi Reed

Checking back the email, you mentioned “Nevermind with exchanging the gun” in the last email, therefore we thought you are fine with it and not responding back.

However, if you take out the blaster (CYMA m4) now and found it’s not acceptable, why don’t you raise it to us again? As long as the blaster is bought from us, we are responsible for assisting you to get it right.

From the previous video you provided, the gearbox works, gels are not very visible.There are some challenges to comment on the how it shoot. From what you mentioned, the gels are shooting fine in auto, but shattered and not feeding well when you shoots semi (even if you used another mag). The issue seems to be on the gels used or t-piece not smooth enough.

To share more, sometimes when we try out the same blaster. The blaster works on the higher quality gel balls but not even feeding with the soft gel balls. Softer gel balls are easier to be shredded as well.

To follow up, have you tried to use some better gel balls since we recommended last time?

If the gel balls are not shooting out still, are you fine to remove the big pin next to the handguard, and slide the upper receiver out, to check the nozzle rubber still intact or not?

As the gearbox is working and the gels are shooting out, it is more a feeding issue here. Would you mind we send out the t-piece and barrel (likely te part that is not smooth enough that caused the gels to shred. If it still happen after you used other better gel balls)?
Exchanging the gun as you requested might not help, because we cannot guaranteed the other blaster feeds the gels you used.

We are using the predictive 200fps gel balls to test the blaster before sending them out, because milky or colorful gel balls caused various issues often.

Rated 5 out of 5 stars

Top quality retailer with the best…

Top quality retailer with the best after sales customer support, communication and backup that I've ever experienced in my business of building modified Gelbasters for my own customers since 2016.
Highly recommended 100%.

6 September 2024
Unprompted review
Rated 5 out of 5 stars

One of the Best Business Owners I’ve Seen

For context, I’m east coast US.

The owner of AKgelblaster is truly dedicated to customers. I have been an on and off customer for this past year and she has gone above and beyond for me and others. For the best experience both pre purchase and post purchase I would recommend joining the discord. The people on there can help you choose the best route for you and help with upgrades and troubleshooting.

AK is legit and truly makes every effort to make sure you have a good experience.

23 August 2024
Unprompted review
Rated 5 out of 5 stars

I bought a gel blaster n it’s 10/10 💯

I bought a gel blaster n it’s 10/10 💯
The customer service was perfect. And special thanks to MK! Always available and answered to all of my questions in seconds💪💯
Would 100% recommend to buy a blaster by akgelbasters.com! Its a lot of fun, especially when u have friends u can play with.
Thank you

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Hey Just want to say thanks for…

Hey Just want to say thanks for everything that was very fast delivery to London,\ Also for the support for the custom form.

Happy i found you guys.

XYL ARP9 v5 White Gel Blaster with Tracer Function and Hop-up Stormtrooper Star Wars version.

This Gun is sick!! tracer and all that PLUS i could look at it all day long,
Wish this was real am even holding this gun in my hand as i write this review lol.

Anyway Great service 10/10 Highly Recommended.

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Finally a UK gel blaster seller I can trust

I struggled getting a gel blaster for a long time from different sellers and I am glad I have found akgelblasters. From helping me to choose the gun to explaining me the process of importing it, introducing me to the community in Discord and even teaching me how to use my blaster properly, they were PERFECT.
My blaster arrived safe and in less than a week!!! Superb! Highly recommended and proud to write a good review.

22 May 2024
Unprompted review
Rated 4 out of 5 stars

Good service

Came damaged but hey were able to get it fixed.

9 April 2024
Akgelblaster.com logo

Reply from Akgelblaster.com

Hello Customer,

Thanks for your feedback! Sometimes the package may be damaged during the transit. Could you send us back some photos of the areas broken to customersupport@akgelblaster.com on what you received so that we can get it right for you?

Rated 4 out of 5 stars

P320x5

I was happy with my purchase but there was a little bit of misinformation when it came to you guys's review video when I purchased the p320x5 it said an RMR plate will fit it but it doesn't I ended up having to modify the existing plate to screw it to it and there is nothing available other than a spring upgrade and o-ring on your site for that pistols so that is just a little irritating especially when your videos telling people it fits and it doesn't when you actually need to buy a special one that nobody can find anywhere

8 April 2024
Akgelblaster.com logo

Reply from Akgelblaster.com

Hello Customer, we understand and include a 3D printed plate for the P320 X5 out of the box now as it cannot be easily found.

As you ordered the P320 x5 earlier and we have not yet get that ready at that time, could you send the order number to customersupport@akgelblaster.com ? We will arrange to send one to you.

Sorry for the inconvenience!

Rated 5 out of 5 stars

High End Gelblaster from HK to UK

Greetings From GB UK
If you need a high end GelBlaster
AkGelblaster is the perfect website for u to get
what u need. I ordered a SLR CQB V4 on March 5th and it arrived on my doorstep on March 14.
From Hongkong to UK it took only 9days.
So please when my order arrived.
They also have great customer service and always happy to reply on my email.
The email response only took 1-2hr and for me thats very quick compared to other websites that will take a day to respond.
If you are worried about RIF in costumes dont worry
AkGelblaster will help you on everything you need to know and what to do. In my case they just stick a Orange Plaster on the GelBlaster and its all good from UK Costumes.

7 March 2024

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