Akay Care Reviews 

5
TrustScore 4 out of 5

4.1

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Company details

  1. Home Health Care Service

Written by the company

At Akay Care, we care for every client as if they were part of our own family. With kindness, patience, and respect, we bring a sense of home into the care we provide. Our team goes beyond tasks — offering warmth, companionship, and genuine compassion that uplifts both clients and their loved ones. To us, care is not just a service, it’s a heartfelt promise.


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4.1

Great

TrustScore 4 out of 5

5 reviews

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4.1

All reviews

(5)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

As a professional partner working…

As a professional partner working alongside Akay Home Care, I am consistently impressed by the organisation’s unwavering commitment to excellence, integrity, and truly person-centred care.

Akay Home Care exemplifies what it means to deliver high-quality support with compassion and professionalism. Their team demonstrates a deep understanding of the complexities of home care, balancing clinical insight with genuine empathy. Communication is always clear, timely, and collaborative making joint working not only effective but also deeply rewarding.

What sets Akay apart is their proactive approach to partnership. They listen, adapt, and innovate in response to evolving needs, always placing the individual at the heart of every decision. Their carers are well-trained, respectful, and consistently uphold the dignity and independence of those they support.

It has been a privilege to collaborate with a team so dedicated to raising the standard of care in our community. I look forward to continuing our partnership and witnessing the positive impact Akay Home Care brings to the lives of those they serve.

Best wishes,
Cherelyn

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional care provided

The care and attention that the staff of Akay Care provided to my father and also to my mother was truly exceptional. Their compassion, professionalism and dedication made a meaningful difference during a challenging time and as a family we are deeply grateful for the support they provided. Huw Williams

2 October 2025
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Reply from Akay Care

Thank you so much, Huw. It was truly a privilege to support your father and to be there for your mother during this time. We’re very grateful for your kind words and for the trust your family placed in our team.

Rated 5 out of 5 stars

The warmth and friendliness shown by…

The warmth and friendliness shown by your staff to my mother speaks volumes of the professionalism and culture of your organisation.

1 September 2025
Unprompted review
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Reply from Akay Care

Thank you for your kind words. We’re so pleased our team’s warmth and care have made a positive difference for your mother—it means so much to us.

Rated 5 out of 5 stars

Wonderful Service & Great People

Reliable, caring and trustworthy team, They have offered support for a long while now and they are great people. Very pleased we found them. Thank you Team Akay!

24 June 2024
Unprompted review
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Reply from Akay Care

Thank you so much for your wonderful review! We are thrilled to hear that you are pleased with the support our team has provided. Your kind words about our reliability, care, and trustworthiness mean a lot to us.

We are grateful to have the opportunity to support you and are glad you found us.

Team AKAY!

Rated 5 out of 5 stars

I have had the pleasure of working as a…

I have had the pleasure of working as a support worker at Akay Care Services. Throughout my time here, I have witnessed firsthand the company's unwavering to providing exceptional care and support to our clients.
The work environment at Akay Care Services is incredibly supportive.
Management is approachable and always ready to assist with any concerns or queries. They foster a culture of open communication, ensuring that every team member feels valued and heard. This positive atmosphere not only benefits the staff but also enhances the quality of care provided to our clients.

20 June 2024
Unprompted review
Akay Care logo

Reply from Akay Care

Thank you so much for sharing your experience as a support worker at AKAY Care Services. We are delighted to hear that you have found our commitment to exceptional care and support unwavering.

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