AJElectronics Reviews 

19
TrustScore 3.5 out of 5

3.5

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3.5

Average

TrustScore 3.5 out of 5

19 reviews

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3.5

All reviews

(19)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Not to be trusted

Don’t use This person unless you wish to get robbed not to be trusted uses fake parts which set your phone on fire
And then tried blaming you the cheek can you do any work with him make sure you stand there and watch you do it did not leave anything with him as he is a fraudsterNot as not much to say but keep away

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. I had a laptop that was too slow and not fit for purpose. Jani in AJ diagnosed issue straight away and it was like brand new within a few days. Fantastic service. Helpful, friendly and knowledgeable. Thanks AJ Electronics

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Thank you sooo much

As always. AJ Electronics are outstanding. They are extremely helpful and take pride in their services .Nothing is too much trouble . They are patient and determined to solve all technical challenges. I am forever thankful and truly grateful. Well done you guys. You are the best

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service…

I had the misfortune of letting my phone fall into the sea. While the phone was beyond repair and I had to buy a new one Gianni was able to retrieve the data from the phone and transfer to the new one.

4 December 2024
Unprompted review
Rated 1 out of 5 stars

AJ Electronics where useless.

I bought an LG LED TV from AJ Electronics with a 5 year guarentee through Groupon in July 2011. AJ Electronics went into administration around 9 months later. LG won't fix the TV as it was only covered for one year by them. I can't get anything from Groupon who are not taken any responsibility and I don't know what company is liable with the guarentee. I'm now left with a useless TV with still a 2 year warrenty that is useless.

10 September 2014
Unprompted review
Rated 1 out of 5 stars

Be Careful!!

Be warned, i have been informed that AJ electronics have gone bust, if anyone has ordered and not received the goods please contact your card issuer.

2 March 2012
Unprompted review
Rated 1 out of 5 stars

Poor unknowledgeable and rude customer service

I rang the sales line to gain more knowledge on a washing machine advertised on their website. Every time I tried to get through to the sales 'hotline' the line went dead. After several attempts I decided to opt for the 'customer services' option where I was put through to a very rude woman. I enquired as to the features of the machine, she told me to 'look on the website it is all on there' I said that I needed more information than what was on the website and I was advised to look at the manufacturer’s website if I needed more details. In all, the operator was very rude during our conversation, very short, snappy and hostile. At this point I reluctantly decided to buy the machine anyway at which point the phone started ringing, I assume I was being transferred to sales. I let the phone ring for a couple of minutes, wondering to myself why I was still trying, I then gave up and put down the phone.

Next I phoned Appliance City, the chap there was very helpful, I bought the machine for the same price and it arrived the next morning! I wish I had tried there first.

I emailed Ajelectronics the same afternoon to let them know about my unsatisfactory experience, it is now three days on and I haven't heard back from them.

25 August 2011
Unprompted review
Rated 4 out of 5 stars

Fast reliable service

Ordered a Samsung stand alone fridge & freezer delivered within days, I asked for a weekend delivery when ordering, but this was not possible to do on the website, but I asked for this in the additional message box, seeing both my self and my partner work, week days would be very hard for us, I got no call saying this was not possible, I infact got a text message in the morning confirming delivery for the same day, lucky enough I was home due to the recent strike. The appliances are very good, but I would recommend AJ electronics to in future try and contact customers before hand for suitable delivery or give ample notice.

3 July 2011
Unprompted review
Rated 5 out of 5 stars

Excellent Excellent Excellent

Ordered a Washing Machine on Wednesday, was delivered by 8am on the Friday and the delivery driver contacted me the day before and on the day to keep me updated on delivery times.

Brilliant brilliant service will recommend them every time

A joy to deal with!

31 May 2011
Unprompted review
Rated 4 out of 5 stars

Initial problem, quickly solved and happy at the end

Item correctly described and best priced on website. Website process good although requirement for proof of address is more stringent than anywhere else we looked at.

Item (an LG Frdge / freezer) arrived on time on date as discussed but had a dent in the side so was sent back with the delivery firm for replacement. AJ's not really at fault for damaged item (damage occured somewhere along the delivery chain presumably) and were very prompt at tracking the item back and organising a replacement. New fridge arrived within 1 further week and was in perfectly acceptable condition.

Was impressed with the wilco attitude of the staff on hearing of the fault and the prompt action they took to rectify the situation. Would recommend this company both on price and customer service on the basis of my buisness with them.

19 April 2011
Unprompted review
Rated 1 out of 5 stars

Rip off!

I recently purchased an expensive large screen tv. I never normally pay for an extended warranty but as they had an offer of buy one year get a year free, I felt it offered great value for money so I did purchase.

My invoice receipt clearly states I have paid for a 2 year warranty, however, when Domestic & General (the insurance company) contacted me their details only stated a 1 year warranty. I went back to AJ Electronics to ask them to rectify only to be told I should have entered a code at check out (I wasn't told this at the time of purchase - I had made a telephone call to specifically check the offer details).

I am very disappointed with this, feel completely ripped off and I will be taking them to the smalls claims court - so see you in court AJ Electronics - your shoddy approach and poor service has led to bad reviews (this isn't the only one I will be posting) and a court claim against you - which trust me will be heading your way!

5 April 2011
Unprompted review
Rated 5 out of 5 stars

5* Service

So nice to receive such a good service. I purchased a Yamaha Soundbox from AJ Electronics, who happened to be the cheapest price on the net, ordered by telephone, spoke to a very nice guy called Indy, received an invoice the next day by post, followed by my item being delivered the following morning, total time from ordering to delivery of approximately 36 hours. Absoluely 5* service & such pleasant people to deal with.

17 January 2011
Unprompted review
Rated 1 out of 5 stars

Cancelled order after waiting 3 weeks and 3 failed delivery dates

I ordered an American fridge freezer nearing 4 weeks ago now, after 3 failed delivery dates with reasons such as.... The goods were missed off the lorry & there is only one driver & he won't lift it into your house..... SERIOUSLY!!!! SORT IT OUT!!!!!!!!!!! This was after having to cancel my debit card after putting through my order online, as fraud was attempted on my card! Just a terrible experience. I have now ordered one from Appliances Online who reassure me i will not get the same treatment and my order will definately be with me in 2 days!!

7 January 2011
Unprompted review
Rated 1 out of 5 stars

WRONG DELIVERY TIMES

Please be aware of the delivery time stated on product description page. The LG washer I purchesed stated 1 - 2 working days, and once purchased, got a text to say it would be 7 working days, they then had the audacity to charge me £15 to get it delivered in that time,( although it does state in terms and conditions, it may take longer).

20 October 2010
Unprompted review
Rated 1 out of 5 stars

Unnecessary Checks Requested

Bought and paid for a Samsung 42" TV with this company. The transaction went through and my card was debited.

After several days the company contacted me requesting additional security in the form of faxed or emailed copies of utility bills. My bank confirmed that this was not normal.

Some time later the order was still not dispatched so I instructed them to cancel the order and refund the card. This in itself took too long and several phone calls to achieve.

27 April 2010
Unprompted review

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