Aj Homes Reviews 

Two sets of people who couldn’t afford the rent were put forward not several as Nikki stated. And as my 22 years of being a landlord my experience and long term rental objectives were completely ignored they said my decision went against their co ethos I am running a property business which has nothing to do with character or custom which if you didn’t know what ethos means. So they took my three bed off the market without any explanation or communication like a child throwing its toys out of a pram. Didn’t give me any feedback about viewings either none and I know for a fact they lied about the availability of the house to an applicant. Never darken my door again don’t use this team just an awful experience. They are also very fond of sending what are clearly templated replies to your emails.

We mostly spoke to James, Andrew and Vicky from when the house was put on the market in early 2024 to Autumn 2024 (the whole process took ~11 months).
We liaised with AJ homes did the brochure and the Right move blurb which they copied straight from the previous listing (We provided the photos; floor plans and we had an EPC available already.). We had to correct it with changes we had made to the house and the grammar/spelling/formatting despite having briefed them on these. We had a number of viewings which they arranged and undertook. One viewer turned up even when we were informed, they had cancelled and they failed to tell us about two or three that had cancelled in advance (we had got the house cleaned in readiness for these and got the toddlers out of the house in readiness). They informed us when the chain had completed and did some weekly chasing however, we felt that they weren’t proactive enough and weren’t fully briefing us with all the details so we contacted everyone in the chain ourselves and chased ourselves. They were able to talk to some of the solicitors we weren’t which was helpful but most of the time it felt like we were updating them on the status. N.b. they have a policy of not saying when your main point of contact is going on leave for weeks at a time. The chain was connected in June and we didn’t move in until end of November 2024.

Underwhelming. I sincerely lack any confidence with the truth and credibility in anything that this outfit tell me. I have dealt with many Estate Agents and found them to be reasonable and reassuring but unfortunately Horse Dealers, Used Car Salesmen and End of the Pier Medicine Men appear to beat these guys by a Country Mile. What doesn't help is the 5* Reviews from their own staff, it's not a good look is it?