The service is very spotty no 5G. The phone is the absolute biggest joke half the time the touch screen doesn't respond, the speaker is so pathetic the person on the other end can't hear you,the batte... See more
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See what reviewers are saying
These phone have a tendency to shut down when it get too hot which seem dangerous. Does not hold charges it takes along time poor quality. Why is it when it’s government free products you get what you... See more
I had two numbers with Airvoice for several years. I used autopay to get a great $18/month rate, which fit my needs well. The only nit at that point was the nag message when making a call to "plea... See more
I am satisfied with the phone and the internet service inside the US. My review is about low-quality customer service. I was overseas, and I was unable to use data on my phone. Everyone else in my gro... See more
Company details
About AirVoice Wireless
Written by the company
Welcome to AirVoice Wireless®! Since 1999, we've been providing no-contract wireless service to qualifying individuals across the nation. We've been committed to providing dependable, affordable wireless service nationwide. With the strongest 5G+ network and a dedicated team, we ensure seamless connectivity without contracts or hassle.
At AirVoice, we prioritize relationships and quality customer support, striving to be your trusted source for all your wireless needs. With values of respect, integrity, and sustainability, we aim to provide an exceptional wireless experience while contributing to a more sustainable future.
Join AirVoice Wireless today for affordable, reliable wireless service you can trust.
Contact info
9920 Brooklet Drive, 77099, Houston, United States
- (888) 944-2355
- support@airvoicewireless.com
- airvoicewireless.com
2.0
Poor
90 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy to apply and worded to your…
Very easy to apply and worded to your understanding.
31 May 2024
Easy to follow instructions
Easy to follow instructions, Helpful information, Fast response.
31 May 2024
Don’t skip by the app
It’s a variety of different phones to choose from free. That’s awesome business.
1 June 2023
I can't wait to get my new iPhone
I can't wait to get my new iPhone, and I would write another review after I get my new phone and service
31 May 2024
Easy & affordable!
Ordering a replacement phone was easy & affordable! Plus the free tablet was an awesome blessing!!
31 May 2024
Easy application process!!
31 May 2024
The experience was very seamless and…
The experience was very seamless and easy. I'm very impressed and satisfied.
31 May 2024
Easy to do application
Easy to do application. Fast and easy. Free. I'm loving it!! Hopefully my phone will get here soon and I'll be very pleased with it. They told me that it wouldn't take long.
31 May 2024
Greatest online experience
It was very well explained and also easy to apply, they even give you a large selection of devices to choose from.
31 May 2024
I use the 10gb plan for a month and…
I use the 10gb plan for a month and it's good so far! Customer support is quick too, satisfy!
28 May 2024
Worst customer service ever
Worst customer service ever
I have been trying to get a hold of them for over a week. I have tried emailing them, no one ever replies back. I have tried calling them every single weekday for the past 10 days. I have been on hold for 3-4 hours every day and no one ever answers. Worst customer service ever.
15 May 2024
Unprompted review
It was easy to set up my plan and I…
It was easy to set up my plan and I really like the service!
28 May 2024
It was very easy to get everything I…
It was very easy to get everything I wanted and for a great price
28 May 2024
RUN FOLKS
RUN FOLKS! DON'T WALK!!!!!!! RUN !!!
How do you run a business, if you don't have a HUMAN BEING to answer the 'AI responding' (only) phone number provided? I signed up, and was supposed to get a free phone, but instead I got a SIM card.
There is no automated response to THAT question!!!
I think this is a nasty/hateful little way to do business! This is why your reviews are so INCREDIBLY bad.
I am TRULY disgusted.
I refuse to put that SIM card in my phone. It's going in the garbage as soon as I post this review.
DON'T DO IT FOLKS.
RC-- Google tour guide
23 May 2024
Unprompted review
Worst wireless service in the US!
Worst wireless service in the US!! Complete scam and theft of government money! Will retaliate if you filed a complaint against them and cut off your connections. Don't approach!
23 April 2024
Unprompted review
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