Airtecho Reviews 

DO NOT BUY THIS HAIRDRYER.
I bought this product in November 2023 as a cheaper replacement for the Dyson which had lasted 8 years. After an initial anxious waiting period for the hair dryer to arrive and having read many negative reviews I was pleased to receive it. Performance was not dissimilar to the Dyson over the next 14 months however last weekend it just stopped working and there’s nothing that can be done to fix it.
You get what you pay for.

Bought a very expensive hairdryer in march.
Used it approximately 20 times if that, just cut out on me.
Tried to email customer service and was rejected.

Had this hairdryer less than a year gets way to hot melted the attachment and inside the hairdryer can not find where to contact them very disappointing
Tracy 🤨

If I could rate this zero stars I would. Hairdryer is very dangerous, went on fire while drying my daughter’s hair. Tried to contact Customer Services on various occasions and no response. Avoid this company and hairdryer. Absolute fraudsters!!

Basically never worked out of the box. Replaced with Dyson. They wanted a video of issue I argued I didn't need to send one and didn't follow up enough. just tried to get it to work again after ten months and produced wiley coyote wisps of smoke

Shocking product and no customer service. Under 9 months with minimal use hairdryer started smelling of burning and then smoked. Booklet advises 2 year warranty. Contacted company. In very bad English basically told me where to stick it… went back with proof of warranty advice and got the exact same email response. Contacted my credit card and apparently as over 120 days of purchase they can’t help either. Very expensive piece of rubbish. DO NOT BUY.

Another updated review!
I am still waiting for my refund, I have emailed them at least three times a week asking for my refund and they say the same thing, the refund is being processed! This has been going on for over 2 months now and nothing… I had an email this morning and they have said it is now being sorted by a manager, please wait a little longer! This was also said last week and the week before.
Like everyone else do not buy!

After having my hairdryer for 11 month it statered smoking and blew up. Got in touch with Airtecho to be told only 6 months guarantee even though information in box says 2 years. They offered me a discount on a new one.
Stay away from them !!!

I've posted before and you need to understand this is a fraudulent company. The product is very much below standard and no response from them when the item became unusable which I promise it will before the year is out so do not buy or think about it. They have actually dropped the
price as they are being found out. Please take this on board as it will save you money. Cheats of the highest order.

If I could give 0 start I would, this is a complete scam website!
I recieved the hair dryer after 5 weeks, even though I tried to cancel it in the meantime with the message that I could not.
The dryer is chinese junk, the instructions are full of spelling mistakes and the pieces cheap plastic.
I had made an objection to the bank and was told that I would recieve 50% refund from airtecho if I cancelled it. I did and provided proof of this and now 6 weeks and MANY emails later, I still have not recieved my refund and guess what.... now they have closed the email account (Airtecho DK) and their "danish" website. Such a major scam with completely incompetent and fraud customer service!

Lead is about 4 foot long, and no good. Asked for refund and they agreed but never sent! Fraudsters

Having bought 2 dryers for my wife and daughter for Christmas 2023. My daughters has already stopped working and my wife’s on/off button is also heading for a failure.

Warranty is just 6 months, so have bitten the bullet and bought a Dyson, which is what I should have bought in the first place!

DO NOT BUY THIS HAIRDRYER!!!

This hair dryer started to make a horrific noise so we contacted customer services who requested a video.
I was reluctant to turn the dryer back on but they wanted a video proof.
I turned on the dryer and it electrocuted me and tripped my house electrics.
Customer services apologised and said a replacement would be sent out.
I have email traces of all this.
Customer services have now retracted sending out the replacement saying it’s out of the guarantee period.
STAY AWAY.

Fraudulent company, posing as U.K. based but actually in China. I tried to cancel 20 mins after purchase, but told it was shipped, which didn’t happen till three days later. It took numerous e-mails and offers of discounts up to 50% for me to keep it before I was given the return address in China. The need to return to China was not mentioned on their website. Cost me £28.50 to return at the end of March. Was then told I would need to pay Chinese customs fees for Airtecho to receive the item back in China. I opened a case with American Express, which initially they closed in favour of Airtecho! I persevered sending them dozens of ongoing e-mails between me and the company, including me finally agreeing to have the customs fees deducted from my refund to prevent customs in China returning the item to me. I eventually got an e-mail from Airtecho saying my refund of £142.70 had been processed) I paid £179 for the hairdryer). Of course this was never received in my account, but I eventually had the £142.70 reimbursed by AMEX. My Royal Mail tracking number shows the item as still with customs in China. Clearly it is not even worth the customs fees (that I have paid) for the company to retrieve it! After reading other reviews, I count myself lucky to have £118 of my £179 back.

First of all the company is Chinese, they try to pretend that is not the case, but it is. I was fairly happy with the item, for a year and three months and then it just stopped working. Since their warranty is only 90 days I am just going to have to bin this, £180 for a hairdryer that last 1 year is definitely not something I would recommend.

This is the same product and scam as Batroni.co.uk. It is also linked to a fake review website quality-reviewer.com. They are using a fake bsi kite mark and licence number which makes it a counterfit product. Also they claim CE safety certification on their website which is another bogus claim. Do not buy this product and certainly DO NOT plug it in!

A sinister company that flies below the radar.
I think this is just a shed, a PC and a person who knows nothing as no service or advice on anything. Avoid…

Same experience as other reviews. Tried to cancel after reading the reviews on here, was told it had been shipped. After many emails I contacted my credit card company, who refunded the money, but said it could still be taken back. Airtecho now send daily emails asking me to accept the product with a 50% refunded if I cancel the claim on my card. I note they have now changed the website to .com, it was .UK.
From my research I have found that electrical goods sold in the U.K. must bear the UKCA mark and that the supplier must provide a UK Declaration of Conformity. I have requested this from Airtecho and no they are back to offering a 5% discount if I keep the product.
I am happy to pay the return costs to China, but don’t see why duty should be paid on goods being returned. I am investigating this at the moment. They do not make it clear that goods have to be shipped back to China, misleading the public into thinking the item comes from the U.K. They have told me they are a UK based company. No record on Companies House, and when I challenged them, no reply. They just keep going round and round in circles. I wish I could give zero stars, but it’s not possible. I won’t give up and will fight this to the end. I am going to report Airtecho to the Chinese Embassy and ReportFraud.ftc.gov.

I don’t even want to rate this product or company , I ordered a hairdryer in good faith and it cheap and no CE standard markings , don’t want to even try it . I emailed them to ask for a refund and after 6 emails getting nowhere . Their product and customer service is disgraceful. I have put in the hands of my credit card company .

Hairdryer stopped working after 10 months. No reply from customer services despite sending 2 emails.
Abysmal.