Airports Taxi Transfers Reviews 

24,012
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 7,539 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the straightforward booking process and the professionalism of the staff, noting reliable arrival and helpful service. People frequently mention that drivers are polite, friendly, and provide comfortable journeys with clean vehicles and excellent communication. However, some customers also noted concerning issues, such as having bookings cancelled after advance payment or being stranded with no way to reach the company. A few other people felt service inconsistencies, reporting instances where the wrong sized vehicle was sent or drivers did not show up as scheduled.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting reliable and prompt airport transfers.... See more

Staff

Customers had positive experiences with staff, frequently highlighting that drivers are polite, professional,... See more

Delivery service

Reviewers highlight ambiguous experiences with delivery_service, as opinions on punctuality and reliability... See more

Booking process

Clients share positive opinions on booking_process, noting that the online reservation system is... See more

Location

People report ambiguous experiences with location, as opinions and situations vary significantly across... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went to plan on both journeys, Alicante to Calpe and return. The vehicle was excellent and the driver too, very friendly and accommodating. He went out if his way to find us at the airport... See more

Rated 5 out of 5 stars

The whole service from start to finish was informative and up to date. Collected from the airport, easily found. Corrected on time from hotel back again. Our driver a lovely lady, was delightful,... See more

Rated 5 out of 5 stars

Overall the communication and service were very good and would use again. I received numerous confirmations and updates about each journey although we were waiting for 25minutes for the driver to arr... See more

Rated 5 out of 5 stars

We ordered a return airport trip and it was great. There was very good communication with the drivers, I was sent excellent directions on where to meet, these directions included visuals and a video,... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Airports Taxi Transfers offers Comfortable, Relivable and Low Cost service by Taxi, Shuttle, Van, Minibus and Bus.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

24K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 0% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(24,012)

7,784 reviews in the last 12 months

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Rated 5 out of 5 stars

Pick up service from airport to hotel

We where late landing so had to wait 25 minutes,driver picked us up friendly enough and straight to hotel,to start our holiday, the return journey picked up on the dot and again back to airport would definitely recommend this service if your like me and don’t like to wait about this is for you.

7 August 2026
Unprompted review
Rated 1 out of 5 stars

Drove 30km above the speed limit

The pickup from the airport was great and without fault but the return trip was very poor. First the pick up time was incorrect and we had trouble getting it changed due to an AI system. Then the driver drove at extreme speed - 30km over the speed limit, all while fidgeting and answering phone calls. The actual car seemed to have an issue with its rear axel and shock at the speed. We were honestly scared for our lives as the slightest wrong movement and we could have had a terrible accident. He told us he had had a call to say another driver needed him at the airport and he needed to drive extra fast. While this may have been true, we needed him to get us there in a safe fashion. He apologised but it just was not good enough

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Professional Service

Booked and confirmed quickly and easily.
The driver was polite, professional and prompt, the car was immaculately clean.
The only thing I would ask to add to the service would be a message the night before confirming the booking - just for peace of mind for anxious travellers : )

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service, excellent communication before during and after service. Clean transport, arrived on time and happy drivers. Yes I would recommend

13 August 2026
Unprompted review
Rated 5 out of 5 stars

It was good

It was excellent
My only slight concern was that I chose a pick up private taxi as I wasn’t sure I had any mobile phone access .
Your emails all said he’d be waiting with a card inside .
I wasn’t until I landed that this changed .
He then sent photos on WhatsApp to say he was outside and we had to communicate on phone then .
Lovely driver
Great service

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Reliable service

Reliable service, I’ve used this firm a few times in a few countries.

Keep you updated, they arrive on time and clear instructions of specific pick up locations at each airport I’ve been collected at.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Pick up both ways was prompt and beautiful clean and modern vehicles with professional drivers

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Great quality-price service!

We booked the service less than 48 hours in advance but everything was very well organised. Price was better than other online options (and much lower than the offer of our hotel). The instructions by email were clear and the booking process very easy. The driver communicated with us by whatsapp a few minutes before the pick-up to give us some information. Van was wonderful and trip to the airport was smooth.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and efficient pick up

Reliable and efficient pick up at the airport. Our plane was late, but the driver was waiting with his sign as we arrived. The driver was friendly and explained the features around the city as we were driving.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Pick and instructions were great

Pick and instructions was great. Good communication from both the driver and the company. This is not the first time I’ve used Airport Taxi Transfers and they have always been efficient and very helpful.

17 August 2026
Unprompted review

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