lack of transparency. USE AIRHELP BETTER
A year has passed, they got me compensation for my ticket, commission and tax were paid and I don't know anything about the compensation for the ticket of my husband and my children, I think they kept that money, I never heard from them again and just justify with covid. I DO NOT RECOMMEND IT FOR LACK OF TRANSPARENCY, never a document that shows me the money that the airline compensated us for the delay, AC42901





