No doubt about it, I like you guys a lot. One of the few companies I can suffer subscriber e-mails from. Helpful free information, the option to be notified when items comes back into stock and promp... See more
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From making the online order all items arrived very quickly only taking 2 business days. Only criticism is feedback is needed as to the progression of the order I.e. date shipped,ETA etc. Only able to... See more
Company replied
Everything worked as expected. Fortunately I had the part number, so it was easy. My question is, should it be remarkable that it all worked as expected - the correct part delivered promptly, for... See more
I ordered at the end of the year, was called - which is amazing in itself and told politely out of stock and not available until 6th Jan. This was great customer service. Then a week later the p... See more
Company details
- Hardware Store
- Bearing Supplier
- Fastener Supplier
- Safety and Work Wear Store
- Tool Store
- Welding Supply Store
About AIMS Industrial Supplies
Written by the company
AIMS Industrial Supplies is an industrial supplies store based in Sydney.
We offer a wide range of industrial supplies including Power Transmission, Stainless Steel Fasteners, Hand Tools, Drill Bits, Taps & Dies, Material Handling & Storage, Motors, Hose & Fittings, Safety, Personal Protective Equipment and more.
Contact info
108 Ashford Avenue, 2214, Milperra, NSW, Australia
- 02 9773 0122
- customerservice@aimsindustrial.com.au
- aimsindustrial.com.au
4.4
Excellent
1K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Great product and quick delivery…
Great product and pretty quick delivery and at a good price
17 February 2025
I bought some 316 SS welding sticks
I bought some 316 SS welding sticks. They are excellent...no more than I would expect from AIMS. I wanted another product but while excellent quality was a bit pricey. Keep a watch on your prices AIMS. There is a lot of competition out there!
17 February 2025
Prompt and Clear communication.
Prompt and Clear communication.
Website also functioned well
24 January 2025
Good Service
23 January 2025
Product availability
Product availability
Product was shown as available and in stock, it was not resulting in delay receiving order
24 January 2025
Reply from AIMS Industrial Supplies
Hi Kathryn,
Thank you for your feedback, and we sincerely apologise for the inconvenience.
Please know that we are taking immediate steps to improve our stock accuracy to prevent this from happening again in the future.
We truly appreciate your understanding and patience.
Very quick efficient service
Very quick efficient service, and competitively priced. We will be using again.
20 January 2025
AIMS easy to purchase from & good prices
AIMS made finding the product I wanted very easy , there prices are competitive and there communication regarding shipping was excellent
23 December 2024
Just what I ordered in a timely manner.
7 January 2025
A very good store with a great range of…
A very good store with a great range of products to keep things running smoothly
7 January 2025
locks came fast and quick
6 January 2025
Professional service + quality items 💯🎯…
Professional service + quality items 💯🎯 thank you ‼️
5 January 2025
Quality product at great price
Quality product at great price. Belts arrived in post in a few days.
5 January 2025
Large range but watch the postage!
Excellent communication and knowledgeable staff, great range of stock, fast shipping. Only problem I have noted is that they sometimes charge far too much for postage. I recently purchased a few small items that costed them a few dollars to post in a small envelope and they hit me up for around $18 postage. I requested a refund on the postage difference on the order note, but received no reply about it or refund. Update: After contacting AIMS they refused to refund me the difference owing on the postage, claiming that they have standard fees regardless of weight or size of item. I have since found another company that sells the same products more cheaply and can ship at reasonable rates.
6 January 2025
Unprompted review
Reply from AIMS Industrial Supplies
Thank you for your feedback, and we’re glad to hear you were happy with our service overall.
Could you please send us an email or give us a call with your order details so we can look into the freight charge and resolve this for you?
Unfortunately, I’m unable to locate your order with the information provided here.
We’ll make sure to sort this out as quickly as possible!
Thanks a lot AIMS
Thanks a lot AIMS. I could not find these drive rollers for my wire feed drive any place in the USA. Found them on the internet and they were at a great price. Even with the cost of shipping the total was less than I would have paid elsewhere. I was kept upto date about my order and shipping tracking. Thanks again I really appreciate it and will be looking at your products in the future.
24 December 2024
Good Service
You had exactly what I wanted at a very good price and delivered promptly.
19 December 2024
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