Aiasia Reviews 11

"Wrlife Health Insurance Company is a reputable provider of comprehensive health insurance plans, offering flexible coverage options and competitive premiums. Their commitment to customer service and claims processing efficiency makes them a reliable choice for individuals and families seeking quality health insurance. I particularly appreciate the exceptional service provided by Agent Leo Ashley, who demonstrated outstanding professionalism and dedication in helping me find the right plan for my needs." And ensuring prompt payout for the medical work recently carried out. It was seamless.

We cannot thank WR Life enough for the extraordinary support they have provided to our family. Originally based in Thailand, we continued with their insurance when we moved to Oman in February 2024. Their unwavering dedication and care throughout this transition have been nothing short of remarkable.

In April this year, our daughter was diagnosed with aplastic anemia, and the journey since then has been both emotionally and financially challenging. WR Life has been there for us every step of the way, ensuring that we could focus on Abigail’s health without the added stress of medical expenses. The cost of her ATG and cyclosporine treatments has been immense, yet we have been fully covered—lifting a significant burden from our shoulders.

What truly sets WR Life apart is their personal touch. Mr. Leo and Mr. Sylvain Croci have gone above and beyond, regularly checking in on Abigail and our family. Their heartfelt concern and consistent follow-ups have been a source of comfort during difficult times, showing us that they care not only about financial matters but also about the emotional well-being of their clients.

WR Life has shown us what it truly means to be people’s people. They have supported us in ways that far exceed what we expected from an insurance company. We are incredibly grateful and will forever support this remarkable organisation. Thank you for being there for us during one of the most challenging times in our lives.

I recently spent 3 nights in Bangkok Hospital-Chiang Mai for a severe flu and bronchitis. It was my first claim with WrLife, and I have to say, it was handled absolutely seamlessly. Special thanks for Leo Ashley, my agent, who handled everything super efficiently without any necessity for me to interact with hospital billing until it was time to check out. On a total bill of thb 71,701, I was required only to pay a mere thb 105 out-of-pocket for a urinal collection device, which oddly the hospital would not cover. I highly recommend WrLIfe as an inexpensive and obviously effective healthcare provider.

Very good service you couldn't ask for better

In a world where excellent customer service seems to be waning, WR Life stands out as a beacon of genuine care and professionalism. At the heart of our experience was Leo Ashley, who went above and beyond in assisting us through the entire process. His unwavering commitment was evident as he made himself available even outside of regular working hours, ensuring our queries and concerns were addressed promptly. It's genuinely rare to encounter such dedication and passion in today's industry. A heartfelt thank you to Leo for his outstanding support.

Our gratitude towards WR Life deepened during a particularly stressful time when our daughter had to be hospitalized. Amidst our anxieties, Leo, once again, showcased the company's ethos by reaching out, ensuring our well-being, and inquiring if everything was alright. This personal touch and sincere concern was truly comforting.

Furthermore, the claim process with WR Life was straightforward, hassle-free, and efficient. The insurance liaised directly with the hospital, alleviating any additional stress and administrative burdens on our end. It's incredibly reassuring to be a part of the WR Life community, confident in the knowledge that they've got our backs when we most need it.

In essence, with WR Life, you're not just another policyholder; you're a valued member of a community that genuinely cares. Their exemplary service is a testament to their dedication to their clients' well-being.

Got my insurance from a friendly helpful gentleman named Leo

Very very happy with the service

I had great support, so it was easy going through the process. The guys at Abbey are very helpful and also supported me after the application was finished. Especially Leo never got tired of my questions and did everything to satisfy my needs.

My family and I have been insured through WR life for 9 months. I was always slightly concerned regarding how good their support would be because their price was so much lower the larger companies. This weekend I took my son to Samitiveg with stomach pains and high fever and he was admitted. I called the number on the card and was answered immediately. After giving some basic information I was told WR life would call me. Ten minutes later they called and assured me that the bill would be paid direct. There was no hassle, no forms to fill, everything was settled. Fantastic service! I recommend them.

The thing that made my experience so good was the fact that the insurance company payed my hospital bill without question it was so relieving.
John F. Conway

The Abbey team provided me with exceptional service and excellent customer care. I would not hesitate to recommend Abbey and their wider services to any expats residing in Thailand.

Payment was easy for the insurance and all staff are helpful & friendly.