Dear Michael,
Thank you sincerely for taking the time to share your concerns and feedback with us. We are truly so sorry to hear about your experience with the process of canceling your AI Advantage club membership. Please know that your concerns are incredibly important to us, and we sincerely regret any frustration, confusion, or inconvenience this situation may have caused.
Your experience matters deeply to our team, and member satisfaction is always at the heart of everything we do. We also want you to know that your concerns and feedback have been thoughtfully shared with our AI Advantage leadership team. We are always committed to learning from our members’ experiences so that we can continue to grow and improve the way we support, communicate, and serve our AI Advantage community.
Regarding your AI Advantage membership, we want to reassure you that your concerns were reviewed with great care. Our support team has contacted you today via email from support@aiadvantage.com and we can confirm that the $37 USD payment that was processed on June 15, 2026, was refunded to you on June 20, 2026. Additionally, we have processed a refund today for the $37 USD monthly membership charge that was billed to your card on May 15, 2026. Please allow 5–10 business days for the most recent refund to appear in your account.
Additionally, we can confirm that the AI Advantage club monthly membership associated with your email address was cancelled and you will not incur any further charges related to this subscription.
Please accept our sincere apologies once again for the inconvenience this situation may have caused. If there is anything further we can do to assist you, or if you have any questions at all, please don’t hesitate to reach out. We are truly here to support you and remain committed to making this right.
Sincerely,
The AI Advantage Team