Australian Institute of Accreditation Reviews 196

TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

I really like this idea to do the course . The course provided. Some slides are supported with some illustration. On top of that, little quizzes are provided to recall our memory back for particular... See more

Company replied

Rated 5 out of 5 stars

I am happy with the course provided. Some slides are supported with some illustration. On top of that, little quizzes are provided to recall our memory back for particular topic. Some questions... See more

Rated 5 out of 5 stars

It was easy, good quality information, good referencing and linkage to other added material. Although one slight thing is that, when using the link to see the Govt acts and legislations you actual... See more

Company replied

Rated 5 out of 5 stars

Overall I had a great experience in undertaking the Food Supervisor's course on line. I found the theory easy to understand and the exercises easy to do. Both gave me new insights and confirmed what I... See more

Company replied

Company details

  1. Hospitality and Tourism School
  2. Vocational School

About Australian Institute of Accreditation

Information provided by various external sources


Food Safety & Food Handling

Australian Institute of Accreditation

We specialise in providing interactive, Online, Fully Accredited Food Safety courses such as Food Handling and Food Safety Supervisor courses which are recognised Australia-wide. Our focus is on courses that are informative, engaging and actually enjoyable to complete!

If you live in NSW, we are also one of only a limited number of providers authorised to issue the NSW Food Safety Supervisor Certificate from the NSW Food Authority.


Food Safety & Food Handling

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

196 reviews

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Rated 4 out of 5 stars

I really like this idea to do the…

I really like this idea to do the course . The course provided. Some slides are supported with some illustration. On top of that, little quizzes are provided to recall our memory back for particular topic.

Just follow the video evidence provided. They are not very complicated. They will give you feedback somehow to fix it.

26 June 2024
Unprompted review
Australian Institute of Accreditation logo

Reply from Australian Institute of Accreditation

Thank you, Jit! We're glad you enjoyed the course and found the illustrations and quizzes helpful for memory recall. Your feedback on the video evidence is appreciated.

Rated 5 out of 5 stars

Great support and professionalism

The support and assistance that I received to help me with completing the course when under significant pressure was greatly appreciated.

20 June 2024
Unprompted review
Australian Institute of Accreditation logo

Reply from Australian Institute of Accreditation

Thank you, Chris, for your kind words! We're thrilled our support and professionalism helped you complete the course.

Rated 5 out of 5 stars

Very helpful

Very helpful, knowledgeable staff, and trainers, a very positive experience, I have used this trainer for all my training and I would highly recommend.

11 April 2024
Unprompted review
Australian Institute of Accreditation logo

Reply from Australian Institute of Accreditation

Thank you for your kind words, Ruth! We're thrilled you had a positive experience with our knowledgeable staff and trainers. We appreciate your loyalty and recommendations.

Rated 5 out of 5 stars

The course was tough

The course was tough, however, understandable in that yiu need to be able to understand and implement food safety rules and regulations in order to keep the general public safe

1 February 2024
Unprompted review
Australian Institute of Accreditation logo

Reply from Australian Institute of Accreditation

Hi Lynette, thank you for your feedback. We're glad to hear that you found our course challenging yet comprehensible. Your understanding of food safety regulations is crucial for public safety.

Rated 5 out of 5 stars

Convenient and accessible

Good range of courses. Great that you can complete some through online learning. Current and practical examples. Easy to enrol and complete at own pace.

1 March 2024
Unprompted review
Australian Institute of Accreditation logo

Reply from Australian Institute of Accreditation

Thank you for your positive feedback, Amanda! We're thrilled to hear you enjoyed the range and flexibility of our courses. Happy learning!

Rated 5 out of 5 stars

Learning was practical and easy to…

Learning was practical and easy to understand, good that the course can be completed at own pace. Online support was good and quick to respond I would highly recommend.

1 October 2023
Unprompted review
Australian Institute of Accreditation logo

Reply from Australian Institute of Accreditation

Thanks Brett, We're delighted to hear you had a positive learning experience! Thank you so much for your kind feedback, and for recommending us.

Rated 4 out of 5 stars

Great experience enrol as the Student…

Great experience enrol as the Student to improved knowledge , experience especially in the some subjects handling of Food safety and health . Made more confidence how to produce the food products in the right and proper way.

29 September 2023
Unprompted review
Australian Institute of Accreditation logo

Reply from Australian Institute of Accreditation

Thank you for your feedback Andreas! We're thrilled to learn about your improved knowledge and experience in food safety and health. Your confidence is our success!

Rated 5 out of 5 stars

Great experience.

Great experience taking the course, they gave lot of information.

28 August 2023
Unprompted review
Australian Institute of Accreditation logo

Reply from Australian Institute of Accreditation

Dear Reymar, we're delighted to hear you had a great experience and found our course informative! Thanks for sharing your review with us.

Rated 5 out of 5 stars

Quality on line course

It was easy, good quality information, good referencing and linkage to other added material.
Although one slight thing is that, when using the link to see the Govt acts and legislations you actually have to go to another site and TRY and navigate your way around those sites( which are never wasy at the best of times).
Instruction on video evidence clear,concise. Multple choice test concise, End of each section test clear and relative.
Hardest part was downloading the evidential videos.....took forever.

17 July 2023
Unprompted review
Australian Institute of Accreditation logo

Reply from Australian Institute of Accreditation

Dear Pip, thanks for your detailed feedback. We're glad you found our course useful! We've noted the difficulties you faced regarding links and downloads, to offer a smoother experience in future.

Rated 5 out of 5 stars

Nsw food certificate

I am happy with the course provided. Some slides are supported with some illustration. On top of that, little quizzes are provided to recall our memory back for particular topic.

Some questions are tricky. But luckily i managed to get it correct for final attempt.

FYI, Just follow the video evidence provided. They are not very complicated. They will give you feedback somehow to fix it.

Recommended.

5 July 2023
Unprompted review
Rated 1 out of 5 stars

I spent a week doing this course…

I spent a week doing this course waiting for them to grade it. Passed everything including redoing videos.
To be told that because I shot the videos in a domestic kitchen that I failed the course.
Now without the qualification I can't work in a commercial kitchen. I also can't apply for the food licence for the commercial kitchen I have purchased what a waste of time.

Now I have been a chef for 26 years and this is really bad.

22 March 2023
Unprompted review
Australian Institute of Accreditation logo

Reply from Australian Institute of Accreditation

I am very sorry that you had a bad experience Roy, we try very hard to ensure that our students are happy with our course.

Unfortunately, there are very strict Government guidelines around completing workplace observation and performance evidence (for all providers) which is mentioned on both our main website (prerequisites) and within the course itself that you are required to have access to a commercial kitchen in order to complete the course and that the videos must be completed in a commercial kitchen environment.

If you do have access to a commercial kitchen (you mentioned in your review that you purchased a commercial kitchen), then that is a valid location from which to complete your videos. We would be happy to help you to complete your course in your commercial kitchen.

Rated 5 out of 5 stars

Course is outlined and structured very…

Course is outlined and structured very well and easy to learn!

4 January 2023
Unprompted review
Australian Institute of Accreditation logo

Reply from Australian Institute of Accreditation

Thank you for your review and feedback Bryan, it is much appreciated and glad you enjoyed the course!

Rated 5 out of 5 stars

Great course

Great course very easy to follow and l like that if you need to you can go back and review what you have learnt.
Lots of information so it cover all areas of working in a kitchen.
I would highly recommend this course

11 November 2022
Unprompted review
Australian Institute of Accreditation logo

Reply from Australian Institute of Accreditation

Thank you for your review Lynda, we really do appreciate your feedback and glad you enjoyed the course!

Rated 5 out of 5 stars

Fantastic course!

Easy to learn and understand. Learn at your own pace in your own home and comfort. Quite enagaging changing up the slides and very interactive. Loved the course. Would definitely recommend A+++

7 November 2022
Unprompted review
Australian Institute of Accreditation logo

Reply from Australian Institute of Accreditation

Thank you for your review, we really do appreciate you taking the time to provide us with this positive feedback and glad you enjoyed the course!

Rated 5 out of 5 stars

Great All Round Experience

This course was so easy to enrol in, with almost instant access to the course material. It was laid out so that it was easy to know exactly how much you had covered and what was left to attain. Very easy to navigate through modules, and the content was well presented.

6 September 2022
Unprompted review
Australian Institute of Accreditation logo

Reply from Australian Institute of Accreditation

Hello Danielle, we're so happy to hear that you found our course easy to enrol in and navigate. Thanks again for taking the time to write this review - it really helps us out!

Rated 5 out of 5 stars

Very recommended

Very good course and very helpful team assisting in the steps process through the achievement of the certificate. Quick email response.
Thank you.

24 July 2022
Unprompted review
Australian Institute of Accreditation logo

Reply from Australian Institute of Accreditation

Thank you for your review and kind words Gaetano. Glad you enjoyed the course!

Rated 5 out of 5 stars

Very good from registration through to…

Very good from registration through to end of course. Easy to navigate, trainers respond quickly to your questions. Convenient to be able to complete over several weeks.

10 July 2022
Unprompted review
Australian Institute of Accreditation logo

Reply from Australian Institute of Accreditation

Thank you for your review Rose, we really do appreciate you taking the time to provide feedback. Glad you enjoyed the course!

Rated 5 out of 5 stars

Good experience throughout

Very good from registering, to course delivery and assesment.

8 July 2022
Unprompted review
Australian Institute of Accreditation logo

Reply from Australian Institute of Accreditation

Thank you for your review, much appreciated!

Rated 5 out of 5 stars

Highly recommended.

Highly recommended.. the course and material was easy to understanding by providing student with the video as well to listen. All the process to get attainment was very fast after we completed the course. So happy sa far with all the process.

6 July 2022
Unprompted review
Australian Institute of Accreditation logo

Reply from Australian Institute of Accreditation

Thank you Nita for your wonderfully detailed review. We really do appreciate you taking the time to leave your feedback and glad you enjoyed the course!

Rated 5 out of 5 stars

Look no further

Well written course material. Thorough coverage of subject matter.
Extremely easy to deal with and very prompt with delivery of certificate.
Thanks

1 June 2022
Unprompted review
Australian Institute of Accreditation logo

Reply from Australian Institute of Accreditation

Thank you for your detailed review Hoss, we really appreciate the feedback and glad you enjoyed the course!

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