Amiry & Gilbride Pharmacy Reviews 

309
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their brilliant service, often highlighting their helpfulness, warmth, and friendly demeanor. Many people appreciate the clear explanations and the feeling of being properly looked after, rather than rushed, demonstrating that the staff genuinely care about their customers. The service is frequently described as excellent, efficient, and professional, with many reviewers noting quick resolution of issues and personalized care. However, some people were dissatisfied with the staff, describing them as sour-faced and unwelcoming, and in one instance, a customer reported a very rude staff member leading to a negative experience for their son. There were also mentions of issues with medication and staff in the past, and a concern about the speed of service for working individuals compared to others.

What people talk about most

Staff

People report positive experiences with staff, highlighting their friendliness, helpfulness, and professional... See more

Service

Reviewers mention positive feedback about service, consistently praising the staff for being friendly,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting that staff go above and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff absolutely brilliant was in with a soar ear Lynn at the linwood branch took care of me i had a build up of wax that was extremely painful for two days...... ten minutes and the pain was gone can... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service. The staff were warm, friendly, and genuinely very helpful from start to finish. They took the time to listen, explain things clearly, and made me feel properly looked aft... See more

Company replied

Rated 5 out of 5 stars

I was having issues with blocked ears and was hoping to find an alternative to olive oil. I was seen by Lynn at Linwood Pharmacy within minutes of arriving, and she kindly took the time to talk... See more

Rated 5 out of 5 stars

This pharmacy is such a helpful one, efficient and friendly. This week I had cryotherapy with Katey who had gone in specially on her day off and was superb as usual. I also had help from a pharmacis... See more


Company details

  1. Pharmacy

Written by the company

Amiry & Gilbride Pharmacy and Travel Clinic exists to help our patients and our communities live healthier lives. We do this by providing professional, safe, reliable medicines supply both on prescription and over the counter with the advice you need to get the best from your medicines. We also strive to meet your other healthcare needs by offering a range of over 130 clinical services and products throughout Greater Glasgow & Clyde. Our highly trained pharmacist clinicians and their teams are constantly updating their knowledge and skill to provide the highest standards of care right where you need it, where you live.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

309 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(309)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

Amiry & Gilbride Linwood: Great People

I visited the Linwood Branch of the Amiry & Gilbride pharmacy chain. The staff there are always so pleasant and helpful, not least the wonderful Lynn and her chums. They are very patient - no pun intended - and so very focused on helping customers such as myself. I could not recommend them enough. Thanks to Lynn and 'the girls'!

8 January 2025
Unprompted review
Rated 5 out of 5 stars

Quick and painless booking

Went to make an appointment for a flu jab, when everywhere else proved out of vaccines, and not only did A&G have plenty in stock, but they were able to book me a slot for ten minutes from the time of my call. Priyanka was clear, efficient, and very friendly in administering the painless shot. Even gave me a free packet of paracetemol. Great service.

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Travel vaccine

Very happy with the service and attention we got from Ali this morning, while recieving our travel vaccine.
He was thorough and attentive. Made us feel very relaxed and the injection was completely painless.
Cheers Ali, have a great new year.

27 December 2024
Unprompted review
Rated 5 out of 5 stars

Was never impressed but last week…

Was never impressed but last week customer service was amazing and was advised about locker service by Lynsey that I new about but have transferred over to it from abbey look forward to dealing with this pharmacy in future

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Visited the Linwood branch and the…

Visited the Linwood branch and the lovely Lynn micro suctioned my ears. She is most definitely an asset to your company and provides the best customer service. She made me feel so comfortable and relaxed and I now have nice clear ears and I can hear again. I have only ever encountered Lynn whilst picking up a prescription or buying something and I can safely say she has great customer service skills as she is so good with every customer.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Booked and received private RSV vaccination…

Booked and received private RSV vaccinations from Rizwana at the High Street, Paisley branch for my wife and I. Easy telephone booking, taken on time, thorough questionnaire on any health issues and then a painless vaccination. Invited to come back to replace any of the printed information if mislaid. Good and easy experience.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful service

Had my vaccinations with the lovely Ali and Ezra. Both were kind caring and informative .
A wonderful service. I highly recommend going here for your vaccinations.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

The staff were knowledgeable friendly

The staff were knowledgeable friendly, kind and compassionate. They actively listened to my issues and went above and beyond to resolve the issues. They actively listened and ask me to come back mid week to ensure I was on the mend. Unlike the doctors who wouldn’t even look in my ears and rushed me out the door. The pharmacy showed me pictures of my inner ear and gave me anti biotics for an ear infection which made me feel much better. Thank you so much Lynn. I would recommend this pharmacy to others x x

4 November 2024
Unprompted review
Rated 5 out of 5 stars

So grateful for the assistance in…

So grateful for the assistance in resolving a minor medical issue in this Pharmacy while on holiday. The Pharmacist, Priyanka, performed a minor procedure on a walk-in basis, in a timely manner and was gentle and professional. She explained everything thoroughly and answered all my questions.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

I went to the pharmacy to get something…

I went to the pharmacy to get something for what I thought was an ear infection

Lynn took me aside and checked my ears and she told me no infection but needed syringed which she did there and then
What relief I got and can’t thank her enough
Thank you Lynn

23 October 2024
Unprompted review

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