Agilio Software Reviews 905

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, politeness, and efficiency, often highlighting their promptness in resolving issues. The customer service is frequently described as exceptional, with many people appreciating the quick response times and the clear, practical guidance provided. The overall service and user experience are also highly regarded, with consumers finding the system easy to use and reliable for managing their tasks. However, some customers also noted occasional difficulties with the user experience, particularly when uploading documents. A few reviewers mentioned slow response times from support or, in some instances, no response at all, contrasting with the generally positive feedback regarding quick and efficient assistance.

What people talk about most

Response time

People report positive experiences with response times. Customers frequently praise the quick and efficient... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Customer service

Clients share positive opinions on customer service, consistently praising the support team's efficiency and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the promptness and efficiency... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting its ease of use and intuitive... See more

Based on these reviews

Rated 5 out of 5 stars

I'm going through setting up TeamNet from scratch which is mostly intuitive but like anything new you come across things that confuse a bit. For these contact with TeamNet support has been just great.... See more

Company replied

Rated 5 out of 5 stars

Excellent help from service team. I had a last minute problem (basically 4pm Friday issue) where I got locked out due to expired subscription but was unable re-subscribe due to technical issues. The i... See more

Company replied

Rated 5 out of 5 stars

Great experience, phone was picked up very quickly and was answered by friendly member of the team. Resolved issue promptly, very polite and professional and stayed on the phone until it was sorted. V... See more

Company replied

Rated 5 out of 5 stars

Agilio Software has been easy to use for managing our website, and it makes handling queries quick and straightforward. The system is clear, reliable, and helps us stay organised day‑to‑day. A solid t... See more

Company replied


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

905 reviews

5-star
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Rated 5 out of 5 stars

Very helpful and very good courses ut…

Very helpful and very good courses ut sadly I need to say goodbye not because I don’t like it but because my employer is doing different things. Thanks for the continuous support and advice.

19 March 2026
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Reply from Agilio Software

We appreciate your kind words and are happy to hear that our courses were helpful. We wish you the best as your employer shifts focus, and we thank you for your support and feedback.

Rated 1 out of 5 stars

Unresolved resolved

I was told my query had been resolved without telling me what had been done to resolve it. What's going on here?

13 March 2026
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Reply from Agilio Software

We appreciate your feedback and apologize that we didn't explain the resolution to your query. I have asked the team to review your case and they will contact you.

Rated 5 out of 5 stars

Good communication and fast response.

Good communication and fast response.
Thorough and helpful advisers.
Regular feedbacks from Rebecca.

4 March 2026
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Reply from Agilio Software

We're happy to hear that you found our communication effective and our advisers helpful. We appreciate your positive feedback regarding the regular updates you received.

Rated 5 out of 5 stars

I emailed with a large list of bits…

I emailed with a large list of bits that needed amending and this was done within 2 hours! Amazing service. Thank you.

18 March 2026
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Reply from Agilio Software

We're happy to hear that the amendments you requested were completed so quickly! We appreciate your positive feedback and are glad we could provide such amazing service for you.

Rated 5 out of 5 stars

Great service as always

Great service as always

7 March 2026
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Reply from Agilio Software

We appreciate you taking the time to share your kind words! We are happy to know that you had a great service experience.

Rated 5 out of 5 stars

CLEAR COMMUNICATION DELIVERED WITH…

CLEAR COMMUNICATION DELIVERED WITH PATIENCE . THANK YOU

18 March 2026
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Reply from Agilio Software

We're happy to hear that you received clear communication delivered with patience. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Easy to use

Easy to use, very friendly interface and great support team

13 March 2026
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Reply from Agilio Software

We appreciate you sharing your experience. We are happy to hear that you found our interface user-friendly and our support team great.

Rated 5 out of 5 stars

Prompt response

Prompt response, problem solved in few minutes, great work!

16 March 2026
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Reply from Agilio Software

We appreciate you sharing your experience! We are so happy we could promptly solve your problem. Thank you for the great feedback!

Rated 5 out of 5 stars

Akwei was very helpful

Akwei was very helpful. Good knowledge and patient.

17 March 2026
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Reply from Agilio Software

We appreciate your positive feedback! We're glad our team member was helpful, knowledgeable, and patient. Thank you!

Rated 1 out of 5 stars

Simon was very helpful with my query

Simon was very helpful with my query

17 March 2026
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Reply from Agilio Software

We appreciate your positive feedback! We're glad our team member was helpful. As your review was so positive, we believe you may have given a 1 star rating in error and would really appreciate it if you could amend the rating if possible. Thank you!

Rated 4 out of 5 stars

Quick reply to query

Quick reply to query. Contact details were easy to find and the reply was from a human. Lost one star for adding a service I didn’t need, but this (and its cost) was quickly removed when queried.

14 March 2026
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Reply from Agilio Software

We appreciate your feedback and are glad the contact details were easy to find. We're sorry a service you didn't need was added, but we're happy it was quickly resolved when you inquired.

Rated 5 out of 5 stars

I had to change my surname

I had to change my surname, super quick response and all changed.
Great service
Thank you

16 March 2026
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Reply from Agilio Software

We're happy to hear that we could quickly assist you with your surname change. It's great to know you received excellent service. Thank you for your feedback!

Rated 5 out of 5 stars

The Agilio software review

The Agilio software to use and is an effective way of doing the appraisal and I am pleased with it

13 March 2026
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Reply from Agilio Software

We're happy to hear that you find the Agilio software effective for appraisals and easy to use. Thank you for sharing your positive experience with us!

Rated 3 out of 5 stars

GOOD EXPERIENCE

14 March 2026
Agilio Software logo

Reply from Agilio Software

We are pleased that you received a good experience. We appreciate you taking the time to leave us this positive feedback.

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