Agile Telehealth Reviews 

895
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 868 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the medical staff for being exceptionally knowledgeable, kind, and attentive during video consultations, ensuring all personal health questions are thoroughly addressed. People note that the overall service is extremely fast and efficient, making ongoing healthcare management and prescription refills remarkably simple and convenient. However, some customers also noted communication inconsistencies, occasional scheduling difficulties, and delayed responses when trying to get assistance from the team. A few other people also felt concerned about unexpected prescription limitations based on location, or finding out vital details regarding medication ingredients only after purchasing.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing care providers as friendly,... See more

Service

Users describe positive interactions with service, highlighting the absolute speed and convenience of the... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is easy... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting stellar support and helpful... See more

Response time

Consumers find response time to be ambiguous, experiencing a stark mix of prompt communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We established a formula for my monthly prescription. I asked to wait a couple months because I had to finish a recent glp-1 prescription. He was very flexible, and informed me I could call back just... See more

Company replied

Rated 5 out of 5 stars

The ability to visit with a physician regarding something so personal in such a quick span of time was incredible. My weight loss journey did not have to wait. I’m impressed with the absolute speed in... See more

Rated 5 out of 5 stars

Follow up providers takes time to respond any questions in a very professional manner. Never have been this easy to take care of my health.

Company replied

Rated 5 out of 5 stars

Experience with the doctor and getting medication was easy. But getting logged into the website/app has been a nightmare. I called and was told my issue had been escalated to IT and I would be called.... See more

Company replied


Company details

  1. Health Consultant
  2. Women's Health Clinic
  3. Weight Loss Service

Written by the company

Agile Telehealth makes it easy for employers to offer employees affordable, prescription-based GLP-1 treatments—all from the convenience of a virtual visit. What sets Agile’s programs apart is our ongoing, personalized support through exclusive Care Coaching. Each patient is paired with a certified Care Coach who meets with them biweekly—or at a cadence that works best for them.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

895 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(895)

895 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's been very helpful in regards to my…

It's been very helpful in regards to my work schedule and being able to access at any time and complete the process

30 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi Naunit, we’re so glad you found our process straightforward and had a pleasant interaction with our team. Thank you for sharing your experience. Agile Telehealth reviews like yours help others see how simple and supportive our care can be. We’ll keep working hard to ensure every patient receives that same level of courteous support.
-The Agile Telehealth Team

Rated 5 out of 5 stars

It was quick that they're all and the…

It was quick that they're all and the outcome was very positive

30 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi SBurton, we’re so glad you had such a quick experience and a positive outcome. Thank you for trusting us with your journey. Agile Telehealth reviews like yours help others see the value in our program. We’ll keep working hard to maintain the high quality you experienced.
-Agile Telehealth Team

Rated 5 out of 5 stars

The quickness and ease of the overall…

The quickness and ease of the overall process

30 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi Deanna, it’s great to hear that you found our process so quick and easy. Thank you for sharing your experience and for trusting us with your care. We’re dedicated to keeping our medical weight loss program accessible and straightforward for everyone.

Rated 5 out of 5 stars

Quick and comprehensive

Physician was right on time. Appointment was quick and comprehensive. Questions were answered and options were presented with easy to understand information.

30 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi Angella, it’s great to know your visit was punctual and the information provided was easy to follow. We’re glad our team could answer your questions clearly. Thank you for choosing Agile Telehealth. We’re committed to maintaining this high standard of care throughout your medical weight loss journey.
-The Agile Telehealth Team

Rated 5 out of 5 stars

Quickness and convenience

Quickness and convenience

30 June 2026
Agile Telehealth logo

Reply from Agile Telehealth

Hi Sheila, it’s great to hear that you found our process so quick and convenient. Thank you for sharing your feedback and for trusting Agile Telehealth. We’ll continue working hard to ensure our medical weight loss program stays simple and efficient for all our patients.
-The Agile Telehealth Team

Rated 5 out of 5 stars

Nurse Practitioner was thorough and…

Nurse Practitioner was thorough and answered all my questions.

30 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi Michael, we’re so glad your Nurse Practitioner provided such a thorough experience and addressed all your questions. Thank you for sharing your feedback and for trusting our team. We’ll continue working hard to ensure our Agile Telehealth patient support team provides this high level of care to everyone.
-The Agile Telehealth Team

Rated 5 out of 5 stars

So far

So far, the company has been very responsive and helpful.

29 June 2026
Agile Telehealth logo

Reply from Agile Telehealth

Hi Julie, we’re so glad to hear you’ve had such a helpful and responsive experience with us so far. Thank you for sharing your feedback and for trusting our Agile Telehealth patient support team. We’ll continue to be here for you with the same high level of care.
-Agile Telehealth Team

Rated 5 out of 5 stars

Quick

Quick, and easy.

29 June 2026
Agile Telehealth logo

Reply from Agile Telehealth

Hi Dona, we're so glad to hear that everything was straightforward and efficient for you. Thank you for trusting us and sharing your feedback about our Agile Telehealth weight loss program. We’ll continue to keep our process simple and supportive for your journey.
-Agile Telehealth Team

Rated 5 out of 5 stars

Explained things well.

29 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi Heather, it’s great to know our team provided clear and helpful explanations for you. We appreciate you sharing your experience and choosing us for your health journey. Our Agile Telehealth patient support team is dedicated to keeping you informed every step of the way.
-Agile Telehealth Team

Rated 5 out of 5 stars

It was quick and easy

28 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi Toney, we’re so glad the process was quick and easy for you. Thank you for choosing us and sharing your feedback. Agile Telehealth reviews like yours help others see how simple starting a health journey can be. We’ll keep striving to provide a smooth, efficient experience for all our patients.
-Agile Telehealth Team

Rated 5 out of 5 stars

Agile Telehealth is easy and convenient

Agile Telehealth is easy and responsive. I have a crazy schedule and they make refills and communications so convenient.

28 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi KC, we know how challenging it can be to manage health goals with a busy schedule. We’re glad we can make your refills and communication simple. Thank you for your trust and for sharing your feedback. Our Agile Telehealth patient support team will continue to provide the responsive care you need.
-Agile Telehealth Team

Rated 5 out of 5 stars

I am a new Customer and just for the…

I am a new Customer and just for the first time since the registration and the quick tele video with the nurse practitioner, everything has been very smooth and helpful.

28 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi Sandra, it’s great to hear that your registration and video visit went so smoothly. Thank you for trusting us and sharing your positive feedback. We’re committed to providing this high level of care throughout your journey. Agile Telehealth reviews like yours help others find the support they need.
-Agile Telehealth Team

Rated 5 out of 5 stars

It was very easy.

It was very easy.

27 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi Kristi, we’re so happy to hear how easy you found our process. Thank you for sharing your experience and trusting us with your health journey. We’ll continue to ensure our medical weight loss program remains accessible and straightforward for everyone. We appreciate your support!
-Agile Telehealth Team

Rated 5 out of 5 stars

Easy to talk to

Prepared and easy to talk to

27 June 2026
Agile Telehealth logo

Reply from Agile Telehealth

Hi Barb, it's wonderful to hear that our team made you feel comfortable and well informed during your visit. Thank you for your trust and for sharing your experience with the Agile Telehealth patient support team. We’ll continue to prioritize clear, approachable care for everyone we serve.
-Agile Telehealth Team

Rated 5 out of 5 stars

It was a great experience for me…

It was a great experience for me because it's fast easy and right to the point.

25 June 2026
Agile Telehealth logo

Reply from Agile Telehealth

Hi Elizabeth, it’s wonderful to hear that our process was fast and straightforward for you. Thank you for sharing your experience and trusting us with your care. We’re committed to keeping our medical weight loss program accessible and efficient for everyone we serve.
-Agile Telehealth Team

Rated 3 out of 5 stars

Good helping ne

26 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi DaMarcus, thanks for sharing your honest feedback. We’re glad our team has been helpful, though we’d love to know how we can make your experience even better. Your comments help us improve the Agile Telehealth customer service experience. Please email us at patientsupport@agiletelehealth.com so we can follow up with you personally.

-Agile Telehealth

Rated 5 out of 5 stars

Agile Telehealth makes it an easy…

Agile Telehealth makes it an easy process to get my medications promptly!

26 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi Hayley, it’s great to hear you’ve found our process so smooth and efficient. Thank you for your trust and for sharing your feedback. Agile Telehealth reviews like yours help us know we’re on the right track. We’re committed to providing that same prompt care for every order.
-Agile Telehealth Team

Rated 5 out of 5 stars

Ease of navigating in the portal

Ease of navigating in the portal. Feel provider fully reviewed my details.

26 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi Adrienne, we're happy to hear the portal was easy to navigate and your provider was so thorough. Thank you for your trust. Agile Telehealth reviews like yours help others feel confident in our personalized approach. We’re committed to keeping your experience high quality and simple.
-Agile Telehealth Team

Rated 5 out of 5 stars

My PA did what was right for me and not…

My PA did what was right for me and not the company.

26 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi Jessie, it’s great to know your PA put your individual health needs first. Thank you for sharing your experience. Agile Telehealth reviews like yours highlight our dedication to putting patients first. We’ll keep ensuring our focus remains on providing the best possible support for every patient.
-Agile Telehealth Team

Rated 5 out of 5 stars

Great service

Great communication and customer service

25 June 2026
Unprompted review
Agile Telehealth logo

Reply from Agile Telehealth

Hi Jamonte, it’s wonderful to hear that you’ve had such a positive experience with our communication. Thank you for sharing your feedback and highlighting the work of the Agile Telehealth patient support team. We’ll stay dedicated to providing the clear, helpful care you expect from us.
-Agile Telehealth Team

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