Again Faster Europe Reviews 1,811

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

I used to be a big fan of Again Faster, but unfortunately their quality and service have really dropped off. Our most recent purchase of 20 brand-new AdMats turned out to be a huge disappointment. Aft... See more

Company replied

Rated 4 out of 5 stars

Great dumbbells. 10kg really are a lot heavier than 7.5kg! Only gripe is the slippery release agent still on the rubber. Has to be washed off with strong detergent to make them safe.

Company replied

Rated 5 out of 5 stars

Quick next working day delivery with DHL tracking. Products came perfectly packaged with no signs of damage or defects. Flat Bench made from solid steel construction, comfortable bench covering for lo... See more

Company replied

Rated 5 out of 5 stars

So superb shipping by Again Faster, with one of the best weight lifting benches on the Market. I've been looking to upgrade my home gym and this commercial grade bench is not only much cheaper than... See more

Company replied

Company details

  1. Fitness Equipment Store

Written by the company

Again Faster are a leading supplier of high-performance, durable, functional fitness, weightlifting and strength equipment to home gyms and commercial fitness facilities across the UK & Europe. Please browse our website for one of the best ranges of barbells, bumper plates, power racks and weight benches to take your fitness to the next level! Exceptional equipment design and customer service are the heart of everything we do, and we pride ourselves on always striving to improve, just like our customers with their training efforts. We have multiple finance and payments options available for both individual customers and businesses so that you can spread the cost of your equipment purchases over time. Head to the finance area of the website for more information.

againfaster.eu

Written by the company

Wide Equipment Range
We sell a wide range of essential weightlifting and strength training equipment, with over 400 products (and growing) for your home or commercial gym. Of course, with such an extensive selection of equipment, you might need some help, but don't worry, our expert team is always here to help and offer advice!
Service & Support
Choosing the right equipment isn't always easy, so we have trained customer service staff on hand to provide support when you are looking for advice on our products. We are accessible by phone, chat, email, and social media five days a week from 9 am-5 pm UK time. We are here to help until all of your needs are met, and we've helped you find the best solution.
Reviews
We are committed to our customers, always ensuring satisfaction on every order for our products and services. Many of our customers are kind enough to take time to share their experiences with us, so we can display them for future customers and help them make the right purchasing decisions. We have made leaving reviews very simple, and we follow up with a review email once you have received your order to rate our products and service experience. We are grateful for every review; please remember they help out other customers and support the Again Faster brand! Whether it's a product review or a delivery review, they are all equally valued and taken on board for us to work to improve on.
Best Deals
Take advantage of the best promotions on your favourite fitness equipment! We regularly add a selection of our top equipment into best deals and keep checking back to get the best offers. Shop now: https://againfaster.eu/en_gb/best-deals.html
Finance Your Gym Equipment With Again Faster
Are you looking to finance your new home gym or businesses equipment? We have UK finance options available for individual customers and businesses, including a fantastic 0% finance offer on Again Faster equipment for individual buyers! We work with top finance and payment providers such as Klarna, Clearpay, Paypal and Duologi, to offer total flexibility on how you want to pay for your equipment. Experience quick applications, instant decisions, secure checkout with nothing to pay initially. Head to our finance page: https://againfaster.eu/en_gb/financing

Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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Rated 4 out of 5 stars

Great dumbbells

Great dumbbells. 10kg really are a lot heavier than 7.5kg!
Only gripe is the slippery release agent still on the rubber. Has to be washed off with strong detergent to make them safe.

1 April 2026
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Reply from Again Faster Europe

Thank you for your great review — we’re really glad you’re enjoying your dumbbells!

We appreciate your feedback regarding the release agent. This can sometimes remain on the rubber coating from the manufacturing process, and as you’ve mentioned, it may require a quick clean before first use. We’ll certainly pass your comments on to our quality team.

Thanks again for taking the time to share your experience, and happy training!

Rated 1 out of 5 stars

I still haven’t received my order!

I still haven’t received my order! I ordered it 11 days ago and still no sign of it

11 April 2026
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Reply from Again Faster Europe

Thanks for taking the time to leave us a review.

We’re sorry to hear you’re still waiting for your order.

While your item was dispatched within the expected delivery window shown on the product page, this is not our usual level of service. We recently completed a warehouse relocation, which temporarily led to longer dispatch times than usual.

I can confirm your order is now with the courier and is scheduled for delivery tomorrow.

Thank you for your patience, and please get in touch if you need any further help.

Rated 1 out of 5 stars

Not The Company They Used To Be

I used to be a big fan of Again Faster, but unfortunately their quality and service have really dropped off. Our most recent purchase of 20 brand-new AdMats turned out to be a huge disappointment. After about a month, the wooden inserts started coming loose and it was just really poor quality all around. When we contacted them, they blamed it on how we stored them, even though their own ads showed the same stacking method. They didn’t offer a refund or take responsibility. We definitely won’t be using them again.

1 December 2025
Unprompted review
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Reply from Again Faster Europe

Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations, particularly as you have previously been a valued supporter of Again Faster.

After carefully reviewing your case, no warranty fault was identified. Our AbMats are intentionally designed to open at the Velcro seam, allowing access to the internal wooden insert and helping to maintain the product’s durability over time. This is a standard design feature rather than a defect.

During our correspondence, we advised that tightly stacking the mats can place pressure on the Velcro seam, which may cause them to open more easily. While similar stacking methods may appear in promotional imagery, these are for illustrative purposes and do not reflect recommended long-term storage practices.

Although we were unable to offer a refund on this occasion, we stand by the quality and design of our products. We genuinely value your feedback and will take it into consideration as we continue to improve our product guidance and customer experience.

If you would like to discuss this matter further, please contact our support team

Rated 1 out of 5 stars

To let to get the product

To let to get the product. I’ve order and it’s been 11 days and I haven’t got any notification about the delivery of product after paying fast delivery charges.

11 March 2026
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Reply from Again Faster Europe

We sincerely apologise for the delay. and the lack of communication you experienced. This is not the standard of service we aim to provide.

The disruption was caused by a recent warehouse move, which unfortunately led to unforeseen dispatch and response delays. We fully understand your frustration, and apologise for the inconvenience caused.

Rated 1 out of 5 stars

I ordered a barbell that was in stock…

I ordered a barbell that was in stock and the dispatch time was stated as 2-3 days and I have been waiting over 9days now, communication has been poor and now my emails are being left unanswered. I have tried to contact through other forms such as phone calls and can’t get through. I am still waiting on my purchase, I have had to buy another barbell in the in between, this service is shocking and being ignored when there is a problem is a terrible service to provide.

6 March 2026
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Reply from Again Faster Europe

We sincerely apologise for the delay. and the lack of communication you experienced. This is not the standard of service we aim to provide.

The disruption was caused by a recent warehouse move, which unfortunately led to unforeseen dispatch and response delays. We fully understand your frustration, and apologise for the inconvenience caused.

Rated 5 out of 5 stars

It’s a quality piece of kit

It’s a quality piece of kit, gym quality and looks fantastic. Glad I treated myself

12 February 2026
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Reply from Again Faster Europe

Thank you so much for the great review!

We’re thrilled to hear you’re happy with the quality — and even better that you’re pleased you treated yourself. That’s exactly what we love to hear.

Thanks again for your support!

Rated 3 out of 5 stars

Power Rack

Love the look of the cage and easy to assemble but I’ve already come close to injury as the spotter bars slide out and whilst I pushed to failure on my lifts the spotter bars had come out of the frame and fortunately my barbell stayed up high enough not to land on my face and do me some serious damage , seems like they need some sort of safety catch to prevent this happening, so I’m always double checking on it now as it’s made me a bit paranoid .

4 February 2026
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Reply from Again Faster Europe

Thank you for taking the time to leave a review. We’re really glad to hear you love the look of the cage and found it easy to assemble — but we’re very concerned to read about your experience with the spotter bars.

Safety is absolutely our top priority, and the spotter bars should not slide out when they are correctly installed and used. We’d really like to look into this properly for you, as what you’ve described isn’t the experience we want anyone to have.

Please could you contact our customer support team directly with your order number and, if possible, a short video or photo of how the spotter bars are sitting in the frame? This will allow us to check whether there may be a fitting issue, a faulty component, or whether we need to send replacement parts. If there is any defect at all, we will resolve it quickly.

Thank you again for raising this — feedback like this is important, and we take it very seriously.

Rated 5 out of 5 stars

Communication was excellent

Communication was excellent, delivery prompt & the bike is in excellent working order so it’s a big thank you from us

1 February 2026
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Reply from Again Faster Europe

Thank you for taking the time to leave such a lovely review.

We’re delighted to hear that you were happy with the communication, prompt delivery, and—most importantly—that the bike arrived in excellent working order. That’s exactly the experience we aim to provide, so it really means a lot to receive your feedback.

Thank you again for your kind words and for choosing us

Rated 5 out of 5 stars

Great value for a pre-used bike

Great value for a pre-used exercise bike.
Good communication and delivery at a time that suited us. Bike in great condition and very well packaged. All in all a great service.

25 January 2026
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Reply from Again Faster Europe

Thank you so much for taking the time to leave us a review!

We’re really pleased to hear that you’re happy with the value of your pre-used exercise bike and that everything from communication to delivery went smoothly. It’s great to know the bike arrived in excellent condition and well packaged too.

We truly appreciate you taking the time to share your experience, and we hope you get many great workouts out of your new bike!

Rated 5 out of 5 stars

Excellent service

Ordered easily and was delivered swiftly.
Rescheduled delivery due to horrendous weather else it would have been faster.
Equipment perfect and clean, in good condition.

1 January 2026
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Reply from Again Faster Europe

Thank you for taking the time to leave a review.

We’re pleased to hear that the ordering process was straightforward and that delivery was prompt, despite the poor weather conditions requiring a reschedule. It’s also great to know the equipment arrived clean, in excellent condition, and met your expectations.

Thank you again for your feedback — we look forward to assisting you in the future.

Rated 5 out of 5 stars

Fabulous bench.

Purchased awaits bench and arrived extremely quickly. The service team have been amazing providing instantaneous guidance and support.

The products is fabulous and I can see it outliving me. I’ve used it several times and it is absolutely fantastic.

As I am a photographer, this will also be used as proposing bench for a couples.

A fabulous piece of gym equipment and thank you so much.

12 January 2026
Unprompted review
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Reply from Again Faster Europe

Thank you so much for such a wonderful review!

We’re delighted to hear your bench arrived quickly and that our service team could support you along the way. It’s great to know you’re loving the quality and durability of the bench .

Thanks again for choosing us!

Rated 5 out of 5 stars

Outstanding

Excellent experience, came right on time, product was immaculate and they assembled it all for me very quickly. Highly recommend.

31 December 2025
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Reply from Again Faster Europe

Thank you for the great feedback! We’re really pleased to hear everything went smoothly and that you were happy with the product and assembly. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Solid bit of kit

Product arrived fast. solid piece of kit. Only minor criticism is the instructions could be more clear. maybe a QR code to a youtube page with someone unboxing and assembling etc.

27 December 2025
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Reply from Again Faster Europe

Thanks so much for taking the time to leave a review!

We’re really pleased to hear the product arrived quickly and that you’re happy with the quality. Thanks as well for the helpful feedback on the instructions — that’s a great suggestion, and we’ll certainly take it on board as we look to improve the setup experience.

Enjoy the kit, and thanks again for choosing us!

Rated 5 out of 5 stars

Bought a rackable ez bar

Bought a rackable ez bar, quick delivery and well wrapped up...bar oiled nicely.

29 December 2025
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Reply from Again Faster Europe

Thanks so much for the great review!

We’re really pleased to hear you’re happy with the rackable EZ bar and that it arrived quickly and well packaged.

Enjoy your training, and thanks again for choosing us!

Rated 2 out of 5 stars

No news 🤷

No news 🤷 , no updates

25 December 2025
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Reply from Again Faster Europe

Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations.

When your order was placed, we were closed for the Christmas holiday period. During this time, our website displayed updated dispatch and delivery information to reflect the temporary closure.

Your order was sent out on the first day we returned to the warehouse. We understand waiting can be disappointing, and we truly appreciate your patience.

If there’s anything further we can help with, please don’t hesitate to get in touch with our customer service team — we’d be happy to assist.

Rated 5 out of 5 stars

Took as long as they said it would to…

Took as long as they said it would to arrive, but its a FANTASTIC piece of kit, worth every penny.

22 November 2025
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Reply from Again Faster Europe

Thank you for your review!

We appreciate your patience with the delivery time, and we’re thrilled to hear you think the kit is fantastic.

Thanks again for your support — it really means a lot to us.

Rated 1 out of 5 stars

Again( NOT ) faster

Hoping to read others reviews and think it’s just me. But others having the same issue. My experience has been pretty awful so far. Purchased a rack on the 30th November. Website states delivery in 2-3 working days. Made contact with company about delivery date. Got a very unprofessional response. With no courtesy from the useless person on the chat. Even know I’m the purchaser. Buying from them. Just wanted an ETA I was told when they get a delivery. I will then get mine. And if I’m not happy with that. Then I can cancel. I actually think the product is a Decent price. But I feel for the company if they are going to employ people like that and operate this way. Set up for failure.
If anyone from Again (NOT)Faster Europe. Has taken the time to read this. Could I have an eta please? Still waiting.

10 December 2025
Unprompted review
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Reply from Again Faster Europe

Thank you for your review. We’re sorry for any confusion. The item you purchased is a pre-order item, which means it has not yet been released or dispatched. The expected shipping date is included on the product page, and your order will be sent out in the next 1-2 working days.

If you need an update or have any questions, we’re always happy to help—please feel free to contact our support team.

Rated 1 out of 5 stars

Good items - terrible delivery service

Good items, but don’t expect them to arrive within a month. You will also have to chase them up because otherwise you won’t hear anything.

Still waiting on an order after a month, and then saw an ad saying ‘super fast delivery’.

9 November 2025
Unprompted review
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Reply from Again Faster Europe

Thank you for your review. We’re sorry for any confusion. The item you purchased is a pre-order item, which means it has not yet been released or dispatched. The expected shipping date is included on the product page, and your order will be sent out in the next 1-2 working days.

If you need an update or have any questions, we’re always happy to help—please feel free to contact our support team.

Rated 1 out of 5 stars
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Reply from Again Faster Europe

Thank you for your review.

We’re very sorry for any disappointment caused by the cancellation of your order. Unfortunately, ex-event SkiErgs cannot be delivered to Spain, as they cannot be shipped via courier due to their size and customs restrictions.

We understand this may be frustrating, but this is clearly stated on our website at the point of purchase.

If you need any help with alternative options or have any questions, our support team is always happy to assist.

Team AF

Rated 1 out of 5 stars

Expect your gear to break.

Had a set of magnetic clips for a year and a month. They broke so I spoke to Gemma at customer services. Was told they could do nothing for me because I was out of warranty. I was told I should all but expect their equipment to break as soon as it’s out of warranty. First time having issues with this company but the customer service was that poor I’d advice anyone not to buy their equipment.

17 November 2025
Unprompted review
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Reply from Again Faster Europe

Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience with your magnetic clips.

We understand how frustrating it is when a product breaks, especially just outside the warranty period. However, once an item is outside its warranty, we’re unfortunately unable to offer a replacement. This policy ensures fairness and consistency for all customers.

We aim to provide durable equipment and helpful support.

If you’d like, we can still look into replacement options at a reduced cost. Please feel free to get back in touch and we’ll do our best to assist further.

Team AF

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