Africa Odyssey Reviews 

367
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the impeccable service and seamless organization, noting that every detail, from planning to logistics, was handled efficiently. Many highlight the helpfulness and expertise of the staff, commended for tailoring unique and memorable holiday experiences perfectly matching individual requirements. The trips themselves are frequently described as faultless and unforgettable, with reviewers enjoying wonderful accommodations and locations. Consumers consistently report a smooth user experience, feeling well looked after throughout, which provides complete peace of mind. This high satisfaction leads many to enthusiastically recommend the company and plan future adventures.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Holidays

Reviewers mention positive feedback about holidays, often describing them as perfect, seamless, and... See more

Service

Customers consistently note positive experiences with service, highlighting the impeccable organization and... See more

Location

Customers had positive experiences with location, praising the amazing locations and the perfect choices for... See more

User experience

Users describe positive interactions with user experience, highlighting that everything went smoothly and was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a perfect 2+ week holiday during which we regularly toasted Dave Fuller for compiling it to exactly match our requirements. We wanted sights, animals, exploring and learning about Namibia throu... See more

Company replied

Rated 5 out of 5 stars

Impeccable service from Africa Odyssey from start to finish. From understanding our requirements and preferences, to tailoring the budget, and all of the logistics during the holiday was seamless. Ama... See more

Company replied

Rated 5 out of 5 stars

Africa Odyssey came highly recommend for a close friend that has been using them for 15-20 years. The overall trip was wonderful, and everyone enjoyed it thoroughly. Travel, transfers accommodations... See more

Company replied

Rated 5 out of 5 stars

What an amazing experience. We had 5-star accommodations in the wild! Sam Hankss worked with us to create a safari that met our needs and gave us adventure. We were handed off from one team of helper... See more

Company replied


Company details

  1. Tour Operator
  2. Travel Agency

About Africa Odyssey

Written by the company

We create the very finest safaris, and honeymoons throughout Africa and the Indian Ocean islands.

Whether a simple island beach break, a pan-African helicopter adventure or a private safari to the heart of the Serengeti's Great Migration, all of our itineraries are entirely tailor-made.

Our dedicated team has gained an awesome combined knowledge over many decades, so we can guarantee you the very best impartial safari advice. Our M.D. is a director of the African Travel and Tourism Association, and a judge of The Good Safari Guide. Our Tanzania director is the author of the Cadogan Guide to Tanzania and all of our team have worked, lived or travelled extensively in their specialist African countries. Please browse our extensive website at www.africaodyssey.com

Africa Odyssey

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

367 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(367)

30 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tanzania Odyssey the best tour operator

We are Swiss and we organize our trips always by Tanzania Odyssey because we think they are the best advisor for Tanzania and Africa.We are just coming back from Tanzania, Mafia island. We were already in Tanzania for the 7th time and visited different places, each time perfectly organized by Tanzania Odyssey as well as this time, thank you Ted!

17 November 2020
Rated 5 out of 5 stars

Thank you Africa Odyssey (Ted)!

Thank you Africa Odyssey (Ted)!

Having had our honeymoon cancelled three weeks before, I was recommended Ted. Within 3 hours of calling him he had a whole lot of different options for us to choose from.

Tanzania was our choice, wanting to do a safari and also beach. I cannot tell you how well we were looked after and how smoothly the whole thing went, let alone the amazing experience.

We were really impressed with the level of service, both before and during the trip. We could not recommend Africa Odyssey more highly.

A big thank you - we had the most amazing trip.

4 November 2020
Rated 5 out of 5 stars

I'd give them 10 stars if I could...

I'd give them 10 stars if I could. First off, make sure you ask for Sam, and tell him I sent you. He's the best. We talked initially for about an hour so he could get an idea of what it was that I wanted to accomplish. Secondly, be clear about what you want. I wanted to see the wildebeest migration and take iconic photographs of animals. Sam worked with me to get me into camps to create a specifically tailor made experience which was exactly what I wanted. Third, be upfront about what you're willing to spend, and remember, you get what you pay for. Sam came up with a trip that gave me the ability to focus on the wildlife I wanted to see and not have to focus on the details, since he took care of everything.

I've been on several safaris and I have to say that working with Tanzania Odyssey was the best experience and best outcome I've had to date. It takes a lot of work to coordinate flight arrivals, transfers and reservations -- all of which Sam just handled for me. He walked me through the pros and cons of the various camps and gently nudged me towards camps that were exactly what I wanted. I couldn't have done this on my own reading TripAdvisor reviews.

I am most appreciative of Sam's hard work.

22 October 2020
Rated 5 out of 5 stars

Safari in Tanzania + Zanzibar

My husband and I just returned from an amazing 10 day trip to northern Tanzania and Zanzibar which we booked with the help of Kitty Chrisp and we couldn't be happier. The trip was perfectly planned and every detail ran smoothly. From the beginning Kitty listened to our wishes and concerns and always came back with the best options for us. Her first hand experience allowed her to give us advice on locations, camps and itinerary that proved to be spot on.
Thank you Kitty, it truly was a lifetime experience.
We wouldn't hesitate to use Africa Odyssey for future trips as well as recommend them to friends and family.

23 February 2020
Unprompted review
Rated 5 out of 5 stars

Honeymoon in Tanzania & Zanzibar

Just like to say a big thanks to Dave and the team for there incredible efforts in making our honeymoon truly perfect!! From start to finish everything ran smooth. Whether it was the guides, accommodation or even just the transfers everything was just perfect. We did bush and beach starting with wild camping safari in the Serengeti which we got to see the big 5 and the migration crossing. We treated like king and queen which was perfect for our honeymoon. The white sand beaches of Zanzibar did not disappoint, a day in the city is definitely a must! The food was incredible. The hospitality of the locals was very welcoming and we both made some true friends! Hopefully we can go back to Africa and we would be using Africa odyssey to plan everything. Thanks for everything Michael & Catherine.

24 January 2020
Unprompted review
Rated 5 out of 5 stars

Kenya / Zanzibar

Borana we would reccomend very highly indeed to anyone. Lots of activities (horseriding, rhino tracking, fishing, lots of game on drives etc) and has very old school British vibe with amazing rooms. They have recently knocked down the fence with nearby Lewa meaning the animals can roam freely between the two. For all the activities you have your own guides / are private. It is communual dining with cocktails and canapes before dinner every night which we really enjoyed as lots of interesting guests. We absolutely loved it.

Rekkero was a nice small camp and we were lucky to be in the Mara at a quieter time. We saw lots of game and the guides there were very good indeed. The lodge itself was in an amazing spot on a river and the staff very friendly. We shared drives with another nice family. The accomodation probably wasn't quite as special as the other two places but we were there to see the animals and as we discussed when I booked it, that was the destination where we decided to compromise a little to get it into our budget.

Xanadu was very special indeed. They gave us a free upgrade as it was a bit quiet. We didn't see any other guests for our 4 nights there which was amazing. They were able to organise great activities, the food was amazing, staff and service also exceptional. Would love to go back some day - its the perfect place for a very chilled / quiet holiday.

In short Borana / Xanadu particularly were some of the best places we had ever been!

Thanks again for all the help and hopefully some day in the not too distant future we'll have to organise another trip.

16 January 2020
Unprompted review
Rated 5 out of 5 stars

Amazing experience!

I am so thankful for the help and guidance I received from Africa Odyssey - and in particular Kitty Chrisp - in planning a trip of a lifetime to Tanzania for my 40th birthday. Kitty tirelessly came back with quote after quote to suite my ever changing requirements and was prompt and thorough in answering all my questions during the planning and lead up to the trip. Absolutely every aspect of the trip came together seamlessly (considering we had 9 flights, with all their transfers, 3 different accommodations, countless game drives and excursions). All the accommodations/camps they recommened were in perfect locations and suited us perfectly. We really could not have been happier with the service we received from this company and would definitely use them again in future and recommend to our friends!

9 January 2020
Unprompted review
Rated 5 out of 5 stars

Worry free first time trip to Africa

My friend and I reviewed several travel sites and ultimately selected Africa Odyssey to book our first trip to Africa because they seemed the most organized and gave us the most information (pics, organized website, other written info) up front in order for us to be able to visualize exactly how our trip would go. For detail oriented people like us who are used to planning everything ourselves, and who have never been to Africa, that was very important. Even though we were in the United States and they were based in the UK they were able to hop on the phone with us and answered all of our questions (probably multiple times-sorry George!), even the ones that in hindsight were probably silly, with patience and kindness. Using Africa Odyssey allowed us to remove the anxiety of taking a big trip like this for the first time, and focus on just being really excited about it. Finally, as a single female, my family and friends always worry extra about me when I travel abroad. Africa Odyssey provided me so much information ahead of time, including emergency contact information; let me know exactly when I would be able to be in contact with my friends/family on the trip (even if I didn't want to be); and gave us access to a great cell phone app that connected my family and friends to us the entire time we were gone so that our family and friends back in the States also felt much better about us going.

29 December 2019
Unprompted review
Rated 5 out of 5 stars

Having not done a safari before we…

Having not done a safari before we needed a little helping hand on what would suit us. Dave was excellent and having first hand knowledge of the camps and the area, it was invaluable. Our very special trip went without a hitch and I couldn't fault it. We had an incredible week in Ruaha staying at Kichaka and then on to Ikuka. Both exceeded anything we could have imagined. I wouldn't hesitate to recommend African Odyssey or to use them again.

19 December 2019
Unprompted review
Rated 5 out of 5 stars

Honeymoon in Tanzania

I absolutely loved working with George to plan our honeymoon with Africa Odyssey. He was patient and offered so many different options to make sure we were fully happy and within budget!

It truly was a dream come true and we loved everything from the accommodations to the safari experience all the way through to the beach.
100% would book again through Africa Odyssey.

5 December 2019
Unprompted review
Rated 5 out of 5 stars

Every thing went entirely to plan

Every thing went entirely to plan . The choice of game camps gave us the variety we were looking for, the cost seemed very reasonable. We will use them again

4 November 2019
Unprompted review
Africa Odyssey logo

Reply from Africa Odyssey

Many thanks Rosalind! We are so pleased you enjoyed your safari to Zimbabwe with your family.

Rated 5 out of 5 stars

Our 12 day trip to Tanzania

Our 12 day trip to Tanzania, planned by Kitty at African Odyssey, was perfectly planned, coordinated, and executed.

Two days each at Rivertrees and Gibbs Farm were followed by four days each at Serengeti Safari Camp and Ikuka Safari Camp. This itinerary enabled us to see many parts of the country as well as experiencing it in novel ways; I.e. from rustic to elegant to glamping to upscale.

On our morning and afternoon safaris to Lake Manyara, Ngoragora Crater, The Serengeti, and. Ruaha National Park we saw not only The Big Five
but many other species.

We unhesitatingly give Kitty 5 Stars for this African Odyssey which she so expertly put together for us!

25 October 2019
Unprompted review
Africa Odyssey logo

Reply from Africa Odyssey

Hi Beverly and Bob - Kitty here! Thank you for the lovely review. It has been a pleasure putting together your itinerary and I am so glad you had such a good time. It was quite the round trip! It has been lovely to e-meet you and chat over the past year - please do not hesitate to contact me in the future for any safari tips or trips! All the best, Kitty

Rated 5 out of 5 stars

Africa expertise

A very clear proposal was put forward by the in response to our suggestion, and the response time, execution and attention to detail were excellent

The trip for our family of 5, including multiple lodges and varied logistics all worked extremely well. Highly recommended.

20 August 2019
Unprompted review
Rated 5 out of 5 stars

Informative

Informative, patient, prompt, and delivers on its promise. All aspects of planning and actuality of itinerary exceeded expections.

20 August 2019
Unprompted review
Africa Odyssey logo

Reply from Africa Odyssey

Hi Kevin,

Thank you so much for your kind words. We hope to chat to you at some point in the future when you get the itch to return to the beautiful Ruaha, or maybe somewhere new!

Many thanks again and it has been a pleasure getting to know you.

The AO team

Rated 5 out of 5 stars

Africa Odyssey did a superb job

Africa Odyssey did a superb job of arranging our East Africa holiday. From my first interaction with George I knew we had chosen the right company. We wanted to visit Kenya and Tanzania -- but hadn't set a budget or decided how many days. George put together itineraries and patiently offered alternate possibilities when requested. He was a great listener and willing to give honest opinions when asked. We're so happy that he suggested a couple of days in Laikipia as our stay at Loisaba was a highlight -- a breathtakingly beautiful stretch of Kenyan wilderness. Our trip included 6 internal flights with pick-ups and each one was seamless. This was our first time using a travel agent -- we're so happy we found the best! Would certainly use them again and recommend unequivocally. We had a amazing, unforgettable vacation. Thank you George and Africa Odyssey!

22 July 2019
Unprompted review
Africa Odyssey logo

Reply from Africa Odyssey

Hi Lois,

Many thanks for your review and we are delighted that everything ran so smoothly. Loisaba really is a special place! It was a pleasure working with you throughout and hope to help with any African adventures in the future.

Thanks again, the AO team

Rated 5 out of 5 stars

Best

Best! simply the best travel agent you can imagine.

9 July 2019
Unprompted review
Africa Odyssey logo

Reply from Africa Odyssey

Hi Isabella,

Thank you for your feedback! It has been a lot of fun organising your Tanzania adventure and we hope to hear from you again in the future.

All the best,

The AO team

Rated 5 out of 5 stars

I contacted Tanzania Odyssey in January…

I contacted Tanzania Odyssey in January to do a last minute safari in June. George came back quickly with the perfect itinerary and camps based on my brief and we didn't hesitate to book the trip with them. Booking a safari to guarantee the best game viewing can be tricky with the different seasons but Tanzania Odyssey are experts in their field and were so helpful. I highly recommend them and should I get back to Africa, I'll definitely be booking with the team again.

3 July 2019
Unprompted review
Africa Odyssey logo

Reply from Africa Odyssey

Thanks Hannah. Great to hear that you had such a good experience - Tanzania is an incredible place!

Until the next time...

The AO Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look