Affordablehousing.com  Reviews 

760
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Gloria Caldara Made me asking questions painless! I never thought a highly educated, career woman would have to be on a Section 8 waiting list. She never made me feel rushed, pitied or uncomfortab... See more

Rated 5 out of 5 stars

Rick Tefel was incredibly helpful and went above and beyond to assist me. His knowledge, patience, and willingness to take the time to ensure everything was handled smoothly made a huge difference. I... See more

Rated 5 out of 5 stars

Even though I had many questions, Vennessa V made sure to take her time and explained what I needed to know. she helped navigate me through the website without any trouble and due to her help I am muc... See more

Rated 5 out of 5 stars

Kemar provided excellent customer service. It was because of his expert knowledge that I decided to sign up for a premium package to boost my listing. He also provided his information in case I n... See more

Company details

  1. Apartment Rental Agency

Written by the company

AffordableHousing.com is the nation’s largest online marketplace for affordable housing—built to remove barriers and make finding and listing homes simpler. Renters can discover verified listings, set waitlist alerts, and explore eligibility-based assistance programs in one place. Property owners can list for free, reach qualified renters faster, and manage inquiries through secure, built-in messaging. Backed by partnerships with 1,000+ housing agencies and 20+ years of experience, our platform centralizes applications, supports reasonable rent rates, reduces back-and-forth, and streamlines processes for faster, fairer lease-ups.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

760 reviews

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No recent history of asking for reviews

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4.7

All reviews

(760)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience

My experience was awesome as for the representative Mr. Small was thorough in his research. Also, understanding, encouraging, and helpful.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Kemar Small - Incredibly helpful

I had an outstanding experience with the online customer Kemar! From the moment I reached out, I felt valued and heard. The representative was incredibly prompt, friendly, and knowledgeable. They addressed all my questions with clear, thorough responses, and resolved my issue quickly and efficiently. It's rare to come across such seamless, professional service, and I truly appreciate how easy they made everything.

25 February 2025
Unprompted review
Rated 1 out of 5 stars

The site is clunky and difficult to…

The site is clunky and difficult to navigate - all listings I saw were old (by years). The site is riddled with ads - it's like playing whack-a-mole! It's 2025 - why would I want to see listings dated 2019??? I think this site is confusing, a waste of time, and a total rip off. Shame on them.

25 February 2025
Unprompted review
Affordablehousing.com  logo

Reply from Affordablehousing.com

We’re sorry to hear about your experience and appreciate your feedback. We encourage owners to update their listings, and we’re continuously working to improve this process. You can always filter for the most recent listings using the search tools.

Regarding ads, we understand they can be frustrating. They help keep the platform free for renters, but we’re always looking for ways to improve site navigation and usability. We’d love to hear more about your experience so we can address your concerns. Feel free to reach out to our support team at (866) 466-7328.

Rated 5 out of 5 stars

On multiple occasions I've made calls…

On multiple occasions I've made calls that required me to talk to someone that would help .by far this has been the easiest, most satisfying call I have experienced VERY NICE, VERY CONVENIENT. The best hands down!!! I was very satisfied with Ms Vanessa Vivas.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Kemar Small was very helpful with…

Kemar Small was very helpful with updating my Membership. There has been a few changes to the Different plans offered on Affordable housing since I became a member. He explained the benefits of each plan and helped me select the one that is best for my needs. Thank you Kemar

25 February 2025
Unprompted review
Rated 5 out of 5 stars

I sincerely appreciate William Bray’s…

I sincerely appreciate William Bray’s attentiveness to my needs and his prompt resolution of the listing verification. His clear and informative explanation of the premium subscriptions has given me a much better understanding, and I now feel confident in presenting the benefits to company management.

Thank you, William!

25 February 2025
Unprompted review
Rated 5 out of 5 stars

I have been using this platform for…

I have been using this platform for years but I never called for help. When I called I had the pleasure of talking to William. He was very polite, patient and helpful with teaching me how to use the affordable housing system to contact future tenants.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing platform

I’ve been using this platform for years and it’s a super convenient way to connect to tenants and manage information. Also, customer representatives such as Rick make everything run smoothly! Thank you

25 February 2025
Unprompted review

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