I have been using Aeropay for about 4 years now. It’s easy and convenient and allows me to send money safely and accurately. This has really been helpful by cutting out unnecessary trips to the ATM an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Aeropay is America’s pay by bank network, making payments simpler and smarter for the digital economy. Our integrated products and national network turn bank linking, money movement, and risk prevention into a seamless and reliable part of any payment experience. Businesses of every size use Aeropay to lower payment costs, accelerate cashflow, and guarantee success—at scale.
Contact info
540 N Dearborn St #101024, 60610, Chicago, United States
- 3124652992
- hello@aeropay.com
- aeropay.com
Replied to 83% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It’s very easy and convenient and saves…
It’s very easy and convenient and saves fees.
I love using aeropay
I love using aeropay, it makes my trip to the dispensary one step easier without having to worry about finding an ATM on the way.
I love using aeropay
I love using aeropay. It’s so easy to complete my transactions!!!
Aeropay consistently makes my life…
Aeropay consistently makes my life incredibly easier when it comes to any transaction I’ve used them. Eliminating the need to carry cash or my card to make a purchase of physical goods has been a lifesaver.
Who needs a credit card?
Who needs a credit card when you can use Aeropay. Simple to set up. Simple to pay someone. All you need to do is scan the merchants QR code and input the amount due. In a couple of days it’s taken out of your account. Definitely an easy and secure process.
Time saving safe reliable servics
I use this service with my pharmacy, and it cuts down the time I spend in there from 15 to 30 minutes to 3. It's safe secure and it's ease of use and setup make this service a no brainer.
If you wanna contemplate murder out of anger this is the company for you.
I have no idea who's bright idea was to use this company. Terrible terrible terrible. Make a new account and uses my number, accounts made but oh no numbers not valid. Try to make new account can't make account because you already have an existing account. Contact customer service was told I don't have an account and nothing thwy can do. It's their fault they cause an issue and then offer no help towards a solution terrible customer service terrible company. For this to be a middle finance company.... imbeciles the company whoever decided to use it in w.e stores it's in and who ever owns this company.
They aren't even active anywhere so Goodluck speaking verbally to someone hiding behind computers to ignore and steal your money

Reply from Aeropay
Waiting on a refund for a week
Waiting on a refund for a week. Ridiculously slow to take out money and refund money. Don't use. Rather pay ATM fees than wait over a week for purchase to properly clear my bank.

Reply from Aeropay
Prize Picks uses Aeropay and after I…
Prize Picks uses Aeropay and after I tried to upload money to PrizePicks it said my account was disabled. Next thing I know they’re saying PrizePicks told them that I was credited with money (although I wasn’t) they took the money from my account anyway MONTHS later. I stopped using PrizePicks months ago and I would NEVER use Aeropay for anything in the future.

Reply from Aeropay
Have been trying to make a payment for…
Have been trying to make a payment for something and it keeps saying insufficient funds and I clearly have more than enough money in my account for the payment, can’t get in touch with anyone this place sucks

Reply from Aeropay
Great payment program
Being able to make payments online with their services, make it so easy, I highly recommend
Easy and convince to make purchase not…
Easy to make purchase in your favorite stores
Very reliable
Very reliable. Use it weekly. Makes my life easier. Would recommend. Thank you.
Aeropay is the way!
Aeropay makes it incredibly convenient to make purchases without having to worry about needing cash. I can just pop into Mission Dispensary at any moment and know that Aeropay will not fail me. Great solution for busy folks!
Great thing you guys are doing
You guys are awesome always help me out in a pinch. Your services help out a lot keep up the good work!!!
Just like using a Debit card but with…
Just like using a Debit card but with the added layer of security.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







