Aeroflux Reviews 

I ordered a knee support from Aeroflex on 13th April with a stated delivery time of 1–3 days. It has now been well beyond that timeframe, and I still haven’t received my order.

I’ve sent over 20 emails to their customer service and have not received a single response, which is extremely frustrating and unprofessional.

I also checked their reviews on Trustpilot and noticed multiple “positive” reviews that appear to be duplicated from the same supposed customers, which raises serious concerns about their authenticity. Platforms like Trustpilot should be more vigilant about this.

Based on my experience, I would strongly advise others to avoid this company. This has been a very disappointing experience.

The spinning mop looked good but for some reason the mop wasn’t charging properly. I emailed the company and they gave me instructions as there wasn’t any in the box. Following instructions it still didn’t charge so they issued me a refund very quickly.

Very good customer service and highly recommend.

Ordered 8th April.
No order arrived.
No refund.
No customer service response, apart from Amazon lost the order. Strange company to deal with and for my experience would read reviews before ordering. Still no refund at time of writing.

Requested a refund as item was not suitable. Aeroflux - once return received said they would be refunding me 100% and it would take up to 10 days. They kept me updated and issued me with e- mail to confirm details. Very happy with my experience and would recommend. 🙂

The gloves are as described and are a good quality, I’m really pleased with them

Unfortunately the item we ordered wasn’t as we expected (too small for our grandson) but Aeroflux were great a couple of emails & the item was returned & full refund received, couldn’t ask for more

Wrong item was sent out. Returned item and got a full refund. Company was very apologetic. And very pleased with outcome.

Purchased a product from Aeroflux’s website, sadly on receipt the product was damaged and could not be used.
The damaged product was photographed and emailed to Aeroflux.
Customer service has since refunded the money I paid for the product.
Refreshing change to deal with a company that appreciates it’s customers.

Item was not suitable asked to return it was quick and easy to do this and refunded quickly

They refused to give me a refund on goods i bought which was to small i certainly won't deal with them again

The product is fab. I had an issue with delivery but the staff at Aeroflux had great communication throughout and made me feel it was being dealt with. The fan I recommend!!

Do not buy anything from Aeroflux!
The only positive thing I can say about them is that they respond to emails. But … only to fob you off with ‘No can’t help’ rapidly followed by ‘Do contact us again if there’s anything else we can help with.’ What a con

I specifically asked whether their hearing aids were blue tooth enabled and, once I’d had a positive response, my mother bought a pair for my 75th birthday. They’re not cheap.
On arrival I realised they’d be far too big for my rather small ear canals. I tried to return them - absolutely no way to do this. So I’ve persisted with pushing them into my ears. Basically they’re just sound enhancers but they’re NOT blue tooth enabled so more or less useless to me. My most recent email pointing out that they’d told me they were before purchase has not brought about any response at all. What a horrible company

Bought an aeroflux cleaner at £49.99 it arrived with a very damaged box, will not charge up so does not work so its not fit for purpose and 2 weeks later they are still not sending me any return instructions or refund after numerous emails from me. Don't touch this company cannot be trusted.

AVOID THIS COMPANY. Scammers!!! Had to get refund through bank in the end as they like to accept your return parcel and not refund you as agreed and then just totally blank you. Please read the other reviews and save yourself a lot of stress and hassle. This company have been reported!! Disgusting people scamming others

Very disappointed with this product. The gloves arrived labeled as “cycle gloves” with no proper branding or information. After just a couple of hours of use, the rubber lining started to detach, and there was an uncomfortable gritty feeling between the fingers. On top of that, I later found similar gloves on the website at a lower price. Overall, poor quality and not worth the money.

I purchase the rotating mop but on my first attempt to charge and only on charging for 10mins the USB melted.
Aeroflux were shocked and apologised as it had not happened before and I got a full refund no hassle what’s so ever.
Happy customer and would purchase from then again no problem.

THE WORST COMPANY EVER TO GET A REFUND OR RESPONSE FROM - THEY ARE PATHETIC & COMMUNICATION FROM SARAH HAS BEEN A COMPLETE WASTE OF TIME.
DO NOT BUY FROM THEM - THEY ARE HOPELESS & NOT TRUSTWORTHY!!

Outstanding customer service, I ended up with two different pairs of hearing aids, which unfortunately didn’t work for me, but Aeroflux gave me a replacement pair the first time and a full refund the second time. No quibble, no hassle, didn’t even make me send them back. This was outstanding customer service, and I would highly recommend them. It

Husband very pleased with back support. Only criticism is that item was sent Royal Mail 2nd class. Otherwise all good and would recommend product