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Aeroflow Urology Reviews 

688
•
TrustScore 5 out of 5

4.8

Medical Equipment Supplier
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Review summary

Created with AI, based on recent reviews

Looking at 674 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, noting they provide fantastic results and are perfect for daily needs. Many appreciate the fast, timely, and discreet delivery service, with orders arriving well-packaged and often ahead of schedule. People find the overall service to be very easy to use, from simple sign-up to effortless monthly reordering, making the process convenient and stress-free. The staff are frequently highlighted for being polite, professional, helpful, and understanding, providing excellent support. Reviewers also appreciate the helpful monthly reminders for ordering, ensuring they never run out of essential supplies.

What people talk about most

Product

Consumers find the products to be positive, with many expressing satisfaction with their quality and... See more

Delivery service

Users describe positive interactions with delivery service, consistently reporting that supplies are always... See more

Service

Customers had positive experiences with service, with many expressing happiness and gratitude for the... See more

Staff

Clients share positive opinions on staff, consistently describing them as professional, friendly, and very... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and convenient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a few questions, called in the young lady helped me right away checking product information for me and answering all my questions. Was very polite and explained very well so I could understand.... See more

Company replied

Rated 5 out of 5 stars

The products I have had the opportunity to try have shown fantastic results. Even after needing to go to smaller size 'underpants' the customer service was above nice and understanding. When my produc... See more

Company replied

Rated 5 out of 5 stars

Anytime I talk to anyone on the phone, Everyone is always so super nice. I have never had a bad experience with Aeroflow. We are having problems trying to find a correct size right now and they are... See more

Rated 5 out of 5 stars

This opportunity is so great for people an families in my situation we just order what's needed and they will deliver your order right to your front door you also can have the same shipment for months... See more

Company replied

Company details

  1. Medical Equipment Supplier
  2. Hospital Equipment and Supplies Store
  3. Medical Supply Store

Written by the company

Aeroflow Urology is a national provider of insurance-covered, medical-grade incontinence supplies for both adults and children experiencing bladder leakage. We specialize in making it easy to receive essential bladder control products—such as children’s diapers and pull-ups (for ages 3+), as well as discreet adult briefs, diapers, and pull-ons—delivered directly to your home at no cost through insurance. • As a HITRUST-certified provider, we’re committed to protecting your personal health information while delivering high-quality medical products you can trust. Our knowledgeable, compassionate care team handles the details for you by navigating insurance requirements and managing all necessary paperwork, so you can receive your monthly supplies smoothly and stress-free. • Why Customers Choose Aeroflow Urology: Insurance-Covered Supplies, we work to maximize your benefits so eligible products are completely free. Convenient Home Delivery, reliable, fast shipping straight to your door. Trusted Nationwide, serving thousands of customers with personalized incontinence support. Dedicated Care Team, friendly specialists who guide you every step of the way. • Eligibility & Support: To see if you or a loved one qualifies for insurance-covered supplies, visit http://aeroflowurology.com/tp or call our care team at 844-276-5588. We’re here to help.

Contact info

4.8

Excellent

TrustScore 5 out of 5

688 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(688)

688 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

My order was wrong again.!

10 February 2026
Unprompted review
Aeroflow Urology logo

Reply from Aeroflow Urology

We’re very sorry for the shipping error and for the frustration this experience caused. That is certainly not the level of service we aim to provide, and we understand how disappointing it must have been to receive items you couldn’t use. If you give us a call at 844-276-5588, one of our Continence Care Specialists would be happy to assist you! Our office is open Monday-Friday 8am-6pm EST.

Rated 5 out of 5 stars

Diapering Supplies from Aeroflow

Connecting with Aeroflow to get diapering supplies for my son has been extremely helpful! They contact you when it’s time to reorder and the process couldn’t be easier. When you have to adjust sizes, amounts, etc., you just let the know and they take care of the details.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and kind

The people are always nice and helpful. The only thing I would change is how many items you have to order. Sometimes I only need one thing, but I believe I have to pick 2 or more.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

They are an Awesome company

They are an Awesome company. My supplies are always on time. I've never had to talk to anyone in person except getting started, but she was so nice and polite and very helpful. I've been receiving supplies for close to two yrs now.

15 February 2026
Unprompted review

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