Aegis Auto Transport Reviews 

54
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. Many people highlight the excellent customer service and clear communication, which contributed to a smooth and easy process. The overall service is frequently described as great, with consumers appreciating the efficiency and stress-free experience. However, some customers also noted issues with pricing, experiencing unexpected increases or quotes not being honored after deposits were made. A few other people also felt that communication was unclear, and there were instances of missed pickup dates or cars not being collected as scheduled, leading to dissatisfaction.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting the professionalism and... See more

Service

Reviewers mention positive feedback about service, with many highly recommending the company for its... See more

Price

Customers consistently note ambiguous experiences with price, with many reporting significant discrepancies... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication and... See more

User experience

Customers consistently report positive experiences with the user experience, often describing it as friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience working with Alex Smith. He was professional, responsive, and clear throughout the entire process. Communication was smooth, and everything was handled on time as promised. I... See more

Rated 5 out of 5 stars

Pedro Diaz provided great customer service. For sure would recommend this company just because of how easy Pedro made my experience throughout the process.

Rated 5 out of 5 stars

A very good company for transporting your cars, I highly recommend them...JEFF He is an excellent person and will help you with anything you need....

Rated 5 out of 5 stars

My name is Teresa Jacqueline Sablon. I want to recommend the excellent job of Jeff as a dispatcher. He is very polite, responsible and enthusiastic person who gave his services to the customers, broke... See more


Company details

Written by the company

Reliable Car Shipping Nationwide – We specialize in safe, door-to-door vehicle transport across the USA and beyond. With insured carriers, real-time tracking, and competitive rates, we handle sedans, SUVs, classics, and more using open or enclosed trailers. Get a free quote today for stress-free shipping with top-rated customer service!


Contact info

4.0

Great

TrustScore 4 out of 5

54 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(54)

54 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

fraudulant Service

I booked the transportation of my car last week, they gave me very quote, I paid partial fee upfront($176.) now they are a very high price $1000. and giving excuse that driver is demanding more, all BS. When I asked for refund they demanding me to pay more money $200 for cancellation?? what a fraud, their representatives are bad, or someone else using their name/information. I already disputed the transaction.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Bad experience

Bad experience. Customer service didn’t know how to talk. All my brothers save your vehicle , money and time .

7 June 2026
Unprompted review
Rated 1 out of 5 stars

Do not trust Aegis Auto Transport

Do not trust Aegis Auto Transport. They completely violated the terms we agreed upon. After securing my booking with specific dates and price guarantees, they completely changed the terms at the last minute, holding my vehicle hostage for extra money. Their communication is deceptive, and their staff shows zero respect for contractual agreements. This company operates with terrible business ethics. Do your research and stay far away from them.

26 May 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY! I signed a contract with Jeff on a price we agreed upon and I asked Jeff if there were any hidden fees (he lied). Then the priced doubled once they were going to pick it up. I was able to get the price down a little but not to the original contract price. The transported lost my keys with no way of getting the car off the trailer. All the locksmith could not make a copy of the key due to the vehicle type. Transporter had to take the car the a dealership. Right now I am in the process of seeing what can be done to get the car off the trailer and a new key made. On top of that there was a language barrier which made it harder to communicate. BE SMART USE A DIFFERENT COMPANY AND DO YOUR RESEARCH!

17 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely one of the worst companies…

Absolutely one of the worst companies out there, 100% avoid. They will list your car on a forum & will raise price of ANY quote they’ve given you. They do not have their own drivers, they outsource them & scrape profits off the top. Will keep deposit even if another company can do it cheaper do to “breach of contract” 1000000% avoid. I jumped through extra hoops just to put this review out, they will text you a few days after to “leave a positive review” and asks for screenshots of the review, this screams that positive reviews are fabricated & untrustworthy.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Pedro Diaz at Aegis Auto Transport is…

Pedro Diaz at Aegis Auto Transport is one of the best in the business. As a carrier, I appreciate his clear communication, accurate load descriptions, and fair rates. He doesn't waste your time—the cars are ready when he says they are, and the paperwork is always handled professionally. If you’re a driver looking for a reliable broker who respects your schedule and your bottom line, Pedro is your guy.

Looking forward to the next load!

16 April 2026
Unprompted review
Rated 1 out of 5 stars

I would leave zero stars if I could

I would leave zero stars if I could. Do not use this company! After 3 weeks if being jacked around and excuse after excuse our car was not picked up. We wanted to go with another company and Aegis said we would be in breech of contract and they would add on another 800.00. They kept the 100.00 deposit and wanted 100 more and after threatening to call our lawyer they finally backed off. Im still concerned we will get repercussions. They have our credit card information. I would not recomend this company under any circumstances.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

This was the worst experience with a…

This was the worst experience with a car transporter, actually i got screwed for the roundtrip. i was quoted 620.09 the took 175 for a deposit. well that all changes when you have the driver picked up i was told i had to give the driver 600. there truck broke down! the hydraulics went they couldn’t load or unload vehicles. Communication was horrifying! all lies! they did the bate and switch! Now its been almost a week since they have my car! Oh, and no deals when they screw up no apologies! anyway i ended paying 1300 both ways with a quote of 600 each way! don’t ever use this comany! this transport business is a scam!!

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Without a doudt the worst company

Without a doudt the worst company we have done business with in the last 40 years! They lied to us a dozen times or more about when the vehicle was going to be picked up and delivered along with the bait and switch on the price. Supposidly after we made a deposit to hold our quote the "driver" wanted over 3 times the amount that was quoted upon and wouldn't do it at all. Terrible company to do business with and very illegal according to the DOT and the Wisconsin Dept of Justice, save yourself a hug headache and stay away from these scammers!!! TERRIBLE COMPANY.

26 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look