Aegis Auto Transport Reviews 55

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication, making interactions pleasant and efficient. The service provided is frequently highlighted as great, with many people appreciating the smooth process and the company's reliability. Reviewers also commend the customer service for being responsive and supportive. However, some people were dissatisfied with the pricing, reporting unexpected price increases and hidden fees after an initial quote. A few other people also felt that communication was poor, leading to delays and a lack of updates regarding their vehicle's transport. Some customers also mentioned issues with missed pickup dates and damage to their vehicles, and expressed dissatisfaction with the company's handling of these damage claims.

What people talk about most

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise specific staff... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the excellent communication,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praised the good... See more

Price

Consumers express significant dissatisfaction with pricing, noting discrepancies between initial quotes and... See more

User experience

Users describe positive interactions with the overall user experience. Customers consistently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My name is Teresa Jacqueline Sablon. I want to recommend the excellent job of Jeff as a dispatcher. He is very polite, responsible and enthusiastic person who gave his services to the customers, broke... See more

Rated 5 out of 5 stars

A very good company for transporting your cars, I highly recommend them...JEFF He is an excellent person and will help you with anything you need....

Rated 5 out of 5 stars

Pedro Diaz provided great customer service. For sure would recommend this company just because of how easy Pedro made my experience throughout the process.

Rated 5 out of 5 stars

I had a great experience working with Alex Smith. He was professional, responsive, and clear throughout the entire process. Communication was smooth, and everything was handled on time as promised. I... See more


Company details

Written by the company

Reliable Car Shipping Nationwide – We specialize in safe, door-to-door vehicle transport across the USA and beyond. With insured carriers, real-time tracking, and competitive rates, we handle sedans, SUVs, classics, and more using open or enclosed trailers. Get a free quote today for stress-free shipping with top-rated customer service!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

55 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

I am extremely disappointed with aeigs…

I am extremely disappointed with aeigs auto transport. They operate on a bait and switch scheme I was initially given a firm quote but the moment they had deposit and the car was ready for pickup they demanded an additional $300 claiming market rates changed.

To make matter worse my car arrived with visible scratches on the door and fender that were definitely not there before . When I pointed this out the driver was incredibly rude and the office staff has been refuse to take responsibility for the damage or hidden fees.

Do not trust their 5 star rating.
They are unprofessional dishonest and will damage your vehicle save your money and sanity go with a different company.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Pedro Diaz at Aegis Auto Transport is…

Pedro Diaz at Aegis Auto Transport is one of the best in the business. As a carrier, I appreciate his clear communication, accurate load descriptions, and fair rates. He doesn't waste your time—the cars are ready when he says they are, and the paperwork is always handled professionally. If you’re a driver looking for a reliable broker who respects your schedule and your bottom line, Pedro is your guy.

Looking forward to the next load!

16 April 2026
Unprompted review
Rated 1 out of 5 stars

I would leave zero stars if I could

I would leave zero stars if I could. Do not use this company! After 3 weeks if being jacked around and excuse after excuse our car was not picked up. We wanted to go with another company and Aegis said we would be in breech of contract and they would add on another 800.00. They kept the 100.00 deposit and wanted 100 more and after threatening to call our lawyer they finally backed off. Im still concerned we will get repercussions. They have our credit card information. I would not recomend this company under any circumstances.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

This was the worst experience with a…

This was the worst experience with a car transporter, actually i got screwed for the roundtrip. i was quoted 620.09 the took 175 for a deposit. well that all changes when you have the driver picked up i was told i had to give the driver 600. there truck broke down! the hydraulics went they couldn’t load or unload vehicles. Communication was horrifying! all lies! they did the bate and switch! Now its been almost a week since they have my car! Oh, and no deals when they screw up no apologies! anyway i ended paying 1300 both ways with a quote of 600 each way! don’t ever use this comany! this transport business is a scam!!

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Without a doudt the worst company

Without a doudt the worst company we have done business with in the last 40 years! They lied to us a dozen times or more about when the vehicle was going to be picked up and delivered along with the bait and switch on the price. Supposidly after we made a deposit to hold our quote the "driver" wanted over 3 times the amount that was quoted upon and wouldn't do it at all. Terrible company to do business with and very illegal according to the DOT and the Wisconsin Dept of Justice, save yourself a hug headache and stay away from these scammers!!! TERRIBLE COMPANY.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, good communication from Pedro Dias and a friendly atmosphere i will work them again if we have the chance

30 December 2025
Unprompted review

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