The oven vents create condensation on the cooker splash back which then trickles down the back of the cooker. Rack spacing in the ovens, particularly the top, are too restrictive. Inability to cont... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About AEG
Written by the company
| Promotions |
| Register your products |
| Repair Services |
| Shop parts & accessories |
Peace of mind is included
Buy direct from AEG for complete peace of mind. We will deliver your appliance free of charge, or add installation services so your appliance is ready to use straight away.
Our delivery partners will contact you once your order is placed. You will then be able to select the delivery date that suits you best.
Contact info
Addington Way, Luton,, LU4 9QQ, Bedfordshire, United Kingdom
- 03445 611 611
- customer.care@aeg.co.uk
- aeg.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Reasonably quick response and very…
Reasonably quick response and very knowledgeable engineer.
Great guy with exceptional knowledge of…
Great guy with exceptional knowledge of his trade. Hope you pay him well
I had to have a repair on my oven
I had to have a repair on my oven, it was still in guarantee by a few days! Excellent service
New for Old
My 21 year old AEG washing machine developed a fault that was unable to be fixed,as we had an insurance cover our washer was replaced free of charge. I also felt the replaced washer was of the same value as the AEG.
I am pleased to say the deal was all settled in one week. Thank you to Customer Seervice
Arrived promptly and in good condition.
Arrived promptly and in good condition.
The part was correct and fitted perfectly
Over the moon with our new cooker
Over the moon with our new cooker, fantastic compared to our old one, very happy 👍
Prompt appointment made and changed to…
Prompt appointment made and changed to my requirements.
Very pleased.
New AEG extractor hood
Had an issue with the lighting of a new AEG extractor hood. Engineer came on time and fixed the problem. Good service
We bought 7 ARG products for our…
We bought 7 ARG products for our kitchen refit - internal door of freezer broke within a month and we were told it was not covered
I do not understand why the magnetron…
I do not understand why the magnetron was not replaced. The engineer tightened our existing magnetron and the microwave started working again. However, the microwave is 7 years old and I am concerned that very soon the magnetron will fail due to its age.
AEG Customer Services
AEG Customer Services. Needed a spare part for my oven that was delivered and on the same day needed the part. Excellent customer service and part was ordered, would definitely recommend!
AEG all the way!
Recently had to purchase a new hob. Having bought a new AEG oven last year this was a no brainer - AEG all the way. great products and keenly priced. Would recommend.
New AEG electric hob came promptly and…
New AEG electric hob came promptly and was easy to self-fit to an existing 13A socket. Cooks well and less pollution in our kitchen than the old LPG hob.
We’re delighted with our new AEG…
We’re delighted with our new AEG appliances, bought with the house. They look and feel good to use.
Three of the control knobs do not sit…
Three of the control knobs do not sit at the 12 O'clock position when off, which spoils the look of the cooker.Also, although the control knobs have a raised line at the top of the knobs, this cannot be seen at a distance and would be better if if it was painted to highlight the position.This is because if the gas was left on, which would be in the 6 O' clock position, it could not be seen at a distance.
Excellent experience
Excellent time keeping, efficiently completing the task and very polite.
Pleased so far
Delivered on time and easy to set up. So far please with the washing results.
This is my second AEG never had better.
This is my second AEG never had better.
Outstanding performance all round.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








