Veneta she did a very very wonderful job. And I am very happy she helped me. From one to a hundred she is 200 hundred. I thank her very much. Wonderful job.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I Love Christen at Advance America. She was extremely helpful and very Nice. She was knowledgeable and was willing to help me understand everything I needed to know about the situation. Thank you A... See more
Company replied
I was given a credit line and the money was deposited the next day. Very excellent customer services. Thanks Advance America
Company replied
Veneta was great and very helpful when I was have trouble finding things on my phone. She is very nice and easy to deal with which is very refreshing for someone so young.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
955 North Parkway, Ste. H, 38305, Jackson, TN, United States
- 731-424-0982
4.8
Excellent
59 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Venetia was amazing with my loan
4 September 2026
Unprompted review
Reply from Advance America - Jackson - 955 North Parkway, Ste. H
Thank you for your response and comments regarding our services. We appreciate your business!
Veneta she did a very very wonderful…
Veneta she did a very very wonderful job. And I am very happy she helped me. From one to a hundred she is 200 hundred. I thank her very much. Wonderful job.
2 September 2026
Unprompted review
Reply from Advance America - Jackson - 955 North Parkway, Ste. H
Thank you for your response and comments regarding our services. We appreciate your business!
Venetia and Kaylee were very helpful
Venetia and Kaylee were very helpful! They even assisted us during their lunch time!
17 August 2026
Unprompted review
Reply from Advance America - Jackson - 955 North Parkway, Ste. H
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
I attempted & applied for several loan
I attempted & applied for several loan, a great deal of them were SCAMS with the potential of identity theft & to inquire personal information, but Advance America did not require bank info, etc until my loan was approved and finalized f0r direct deposit purpose, thanks AA for being a financial provider when I definitely needed help. I highly recommend their services.
14 July 2026
Reply from Advance America - Jackson - 955 North Parkway, Ste. H
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I was given a credit line and the money…
I was given a credit line and the money was deposited the next day. Very excellent customer services. Thanks Advance America
15 July 2026
Reply from Advance America - Jackson - 955 North Parkway, Ste. H
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Vaneta was an amazing person to work…
Vaneta was an amazing person to work with and got my money fast and simple
2 July 2026
Unprompted review
Reply from Advance America - Jackson - 955 North Parkway, Ste. H
Thank you for your response and comments regarding our services. We appreciate your business!
Veneta was great and very helpful when…
Veneta was great and very helpful when I was have trouble finding things on my phone. She is very nice and easy to deal with which is very refreshing for someone so young.
26 June 2026
Unprompted review
Reply from Advance America - Jackson - 955 North Parkway, Ste. H
We appreciate you sharing your positive experience. We are happy to hear our team was very helpful and made the process easy for you.
Venetia called and told me I had…
Venetia called and told me I had apreapproval and was very nice
24 June 2026
Unprompted review
Reply from Advance America - Jackson - 955 North Parkway, Ste. H
We're so happy our team provided such a welcoming experience. Thank you for your kind words.
Reply from Advance America - Jackson - 955 North Parkway, Ste. H
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we're so glad we were able to deliver the financial solutions you needed. Have a great day!
Reply from Advance America - Jackson - 955 North Parkway, Ste. H
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Venetia did great with my loan process
12 January 2026
Unprompted review
Reply from Advance America - Jackson - 955 North Parkway, Ste. H
Thank you for your response and comments regarding our services. We appreciate your business!
Veneta has excellent customer service
Veneta has excellent customer service. Helpful in the application process everything went smooth.
19 December 2025
Unprompted review
Reply from Advance America - Jackson - 955 North Parkway, Ste. H
Thank you for your positive review! We are happy to hear that the application process was smooth and that our customer service provided the solutions you needed.
Veneta was amazing and very patient
Veneta was amazing and very patient
17 December 2025
Unprompted review
Reply from Advance America - Jackson - 955 North Parkway, Ste. H
We're happy to hear that you had such a positive experience. We appreciate your kind words and value your feedback greatly.
Reply from Advance America - Jackson - 955 North Parkway, Ste. H
We appreciate your positive feedback and are so happy we could provide the assistance you needed. Thank you!
Reply from Advance America - Jackson - 955 North Parkway, Ste. H
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Jackson - 955 North Parkway, Ste. H
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great Loan Company
Mrs. Christen was very helpful and real great customer service!! Will refer anyone over here!!
8 August 2025
Unprompted review
Reply from Advance America - Jackson - 955 North Parkway, Ste. H
We're happy to hear that you received great customer service. We appreciate you taking the time to leave us this positive feedback and your referral!
Very helpful
8 August 2025
Unprompted review
Reply from Advance America - Jackson - 955 North Parkway, Ste. H
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
They done a great job
They done a great job, I very appreciate of what they done
5 August 2025
Unprompted review
Reply from Advance America - Jackson - 955 North Parkway, Ste. H
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Vegeta and Maine were awesome
1 August 2025
Unprompted review
Reply from Advance America - Jackson - 955 North Parkway, Ste. H
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.