Reply from Aduro
Dear Magnus
Thank you for your positive review.
Best regards
Aduro
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Company details
Written by the company
VINNER AV EU'S MILJØPRIS for Aduro Hybrid som på beste vis kombinerer ved- og pelletsfyring. Vi har solgt mer enn 20.000 Hybridovner. I løpet av de siste 19 årene har over 450.000 peisovnseiere i Europa fått varmen hos oss - og det er tre gode grunner til. For det første har vi gjort det enkelt å betjene peisovnen, så du slipper å regulere luften selv. For det andre brenner du deg ikke på prisen. For det tredje forener vi innovativ teknologi og miljøhensyn med flott dansk design. Vi arbeider hele tiden på å gjøre det lettere for brukerne å få mest mulig ut av våre moderne og effektive peisovner. Ved, betjening, skorstein og peisovn skal nemlig passe sammen for å gi den optimale fyringsopplevelse, ellers er det som å kjøre med en moderne bil på en hullete vei. På aduro.no og på viden.aduro.dk finnes det mye mer informasjon om det
Contact info
Hasselager Allé 13D, 8260, Viby J, Denmark
- +45 70274703
- info@aduro.dk
- aduro.no
4.1
Great
209 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great design and efficiency
This is a very space-friendly stove, as it is only 366mm deep. It also has a large "wide-screen" firebox, it takes logs up to 50 cm., which is very good. The stove is very easy to light, with the Aduro-tronic system that simplifies the process. The stove provides heat quickly, and the combustion is very good, the wood lasts a long time and is completely burned. I am very happy with this stove.
17 February 2025
Unprompted review
Reply from Aduro
Dear Vegar
Thank you very much for the positive review - we really appreciate it.
Best regards
Aduro
This has been a very frustrating…
This has been a very frustrating installation. The Chimney guys installed the fireplace, a new Aduro 9.5 for us.
Before using anything I always read the user manual.
The instructions in this case were VERY INcomplete... They used terminology that neede to be googled (and even then it wasnt very clear what was the part they were talking about in the manual) and there were no illustraions to guide us... there is nothing good online either. Found some user videos on youtube.
Particularly look out for the metal plate inside, on the top... The manual said this might have moved during transport and should be hooked back in place... good frigging luck... it was extremely frustrating trying to get it in its place with no drawings and guide. How hard is it to make a good user guide? They can design a modern and effective fireplace but not a propper user manual... amazing.
We managed to put it in its propper place after a TON of frustration...
There is supposed to be a system that cirkluates air in a way, in front of the windows so that they dont sooth up... Well we are alll sooted up... a pain to clean.. and makes it a VERY dark fireplavce to look at even with fire blazing inside...
I believe it is because of the installation of the inner plates and that heavenly steel plate on top... I dont think we got it right...
So either but a similar fireplace and make sure the user manual, installation guide is crystall clear or get the people you buy from to install and garante it. Cause this is sooo not the cozy experienced we paid for.
I will update this if and hopefully when i figure all this out.
Good luck :)
1 November 2024
Unprompted review
Reply from Aduro
Dear Levent
We would of course like to help you here. However, we can't see that you have been in contact with our customer service. Please contact them: service@aduro.dk.
Best regards,
Aduro
Old versus new
We had an old fireplace which only drew cold air from the loft and covered the sitting room in soot. It never really got warm in the house.
Not until we got an Aduro woodburner. Now we have heat, flames and a clean sitting room.
26 September 2024
Unprompted review
Reply from Aduro
Dear Axel
Thank you very much for the positive feedback. We are really glad to hear that you are satisfied with your Aduro stove.
Best regards
Aduro
Aduro top solution
I didn't know how advanced the fireplace was until I bought the Aduro, very easy and a very nice experience.
1 October 2024
Unprompted review
Reply from Aduro
Dear Dalibor
Thank you very much for the positive feedback. We are really glad to hear that you are satisfied with your Aduro stove.
Best regards
Aduro
Reply from Aduro
Kære Elisabeth
Tak for anmeldelsen. Vedr. sod på glasset har vi skrevet en lang række svar til, hvordan dette kan undgås i vores nye kundeserviceunivers. Se mere her: https://www.aduro.dk/rad-og-vejledning/
Ha' en god dag
Venlig hilsen
Aduro
Happy with Aduro 9
We are happy with our Aduro 9.
It is a nice design and efficient burner.
The only problem is the black ash covering the glass (which apparently is due to burning wet? wood).
23 September 2016
Unprompted review
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