Gave 1 cause could not give 0 I ordered 6 months ago and have not received anything email no response!! Do not buy unless u want to give money away!!!!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My sister ordered a rose vibrator from adultboxes on April 18th. It is now May 30th and it still hasn't arrived. I've never had to wait this long for a product. Highly disappointed.
Company replied
Never got it!!! customer service sucks will not recommended to anyone if I would of known it was coming from China I would of never order it. It’s been a month already and it’s still in transit just g... See more
Company replied
I still have not received my package. It’s been a month. Below is their response about two weeks ago. Let’s see what other excuse and lies they’re going to pull out of their butt-ho!e this... See more
Company replied
Company details
Written by the company
Adultboxes is an online store that focuses on adult toys. The pleasure of sex should be something that everyone should enjoy, but the reality is that not everyone can experience that pleasure. That's why Adultboxes is dedicated to finding sex toys that cater to different groups of people to meet the sexual needs of all groups.
Contact info
China
- adultboxes.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gave 1 cause could not give 0 ordered…
Gave 1 cause could not give 0 I ordered 6 months ago and have not received anything email no response!! Do not buy unless u want to give money away!!!!
This site is Fake
This site is Fake! SCAM SCAM SCAM! Do not, I repeat DO NOT purchase anything from here unless you want to be scammed out of your money.

Reply from Adultboxes
Very upset to see the product I ordered…
Very upset to see the product I ordered was MUCH smaller then described and also does not work brand to batteries and no vibration so much for my girlfriend's gift

Reply from Adultboxes
DON'T WASTE YOUR TIME
Really wish there was a one star option. No package and no refund. Nothing can be processed on time with this company. Who should wait a month and a half for there package. Be offered a portion of the refund consistently and told it is because of 'the pandemic'. That is not it. I am not sure if they choose whom the are going to service correctly but I wish I saw these reviews before I ordered anything. Would have saved time, money, and patience. They have the audacity to ask that you rate them 5 stars. With this trash service they lucky I can't put -5 stars cause this is disgusting. The package hasn't even left 'China Post' and had I known that's where it was coming from I would have ordered from another company. Trying to help out a smaller business and it backfires in my face. Plus they don't offer anything for compensation. Let's see how long I wait for my refund. They say 3-5 days and it has been 5 days. Smh. You guys really need to work on this.

Reply from Adultboxes
100% complete scam
This website is a 100% complete scam. I ordered almost 100 dollars worth of product. It took over 2 months to arrive (so they proclaim with their fake tracking numbers) , by the time it arrived I had already moved onto my new contract. In the website it states shipping is within 7 days from order, which was not the case. It did not ship til 7weeks later, and didn't arrive until almost 10 weeks (according to these people fake tracking) after purchase was made and they helped themselves to my money. Here it is now 4 months later and I'm still getting the same BS and run around from there customers service please contact USPS, to locate the package. We'll the number customer service gave me for "tracking" is a fake number and usps has no information on it. So these people really just take money, never respond within a reasonable time, and seems to have sooo many fingers to point in every direction to keep from excepting blame for their fraudulent acts of thievery. DO NOT SPEND YOUR HARD EARNED MONEY WITH THESE PEOPLE!!!!!!!
Update: they said in reply that it's in transit to destinations however, I am in texas so why or who did u get the address to California from? I can't get ahold of anyone to update the address since March 2021. The lies yall still speak

Reply from Adultboxes
Scam alert
I ordered a rose. Never received confirmation of my order. Of course they cannot find my info, and I’m out $40. Scam.

Reply from Adultboxes
BAD REVIEWS, TERRIBLE COMPANY & PRODUCT!
BAD REVIEWS for a reason! Would give 0 but not an option. 1) It came from China, took 4-EVER to get here. 2) The product doesn’t work for me as states, doesn’t feel or provide experience as described, not every person is the same. 3) Simply asked for a credit or refund but Customer Service wanted to give me an anatomy lesson & would rather have ANOTHER bad review then treat me with respect. 4) AND, the supposed “Discretion” on the mailing package, yes it comes in brown but has the item NAME right on the front! Now my mail carrier knows me very well! 5) Lastly, the old saying, “one size fits all”, well it doesn’t. It’s not about the size for this product, it’s the overall product lack of true “performance, stability, durability & outcome”. >The company is a joke! No matter what PC response they give, I’m the customer, I am the only one who knows MY experience, so let them try to make it look like my fault IRDC<. Ridiculous! This response from them below. They have now stopped communicating with me even though they say so nicely that they will work with me on an exchange or return. Nope!

Reply from Adultboxes
0 STARS IF I COULD
0 STARS IF I COULD. THE ITEM I ORDERED NEVER ARRIVED. I HAD TO REQUEST A REFUND.
**Requested a refund and they offered 5% only. DO NOT ORDER FRON THIS COMPANY. I found the same item on Amazon and for cheaper it arrived the next day!!

Reply from Adultboxes
IT REALLY SHOULD BE -0 STARS
IT REALLY SHOULD BE -0 STARS. THIS COMPANY SUCKS. I ORDERED THE ROSE IN MARCH AND I FINALLY RECEIVED IT YESTERDAY. DAME THERE 3 MONTHS LATER. DON'T EVEN WASTE YOUR TIME.

Reply from Adultboxes
SORRY ASS FAKE COMPANY SCAMMING PEOPLE…
SORRY ASS FAKE COMPANY SCAMMING PEOPLE PLEASE DONT ORDER FROM THIS SITE IF CAN SEE THIS REVIEW SAVE YOUR MONEY

Reply from Adultboxes
It’s been over a month since I’ve…
It’s been over a month since I’ve ordered my package. I’ve been tracking it daily, finally made it into the USA and I haven’t gotten a single update on it for 2 weeks. I have no idea, at this point I don’t know if I should cancel my order or wait it out a little longer.

Reply from Adultboxes
Should be 0!!!
Should be 0!!!! Placed an order April 24 and here it is June 8 and I still have not received a package. Biggest waste of money. Had I known ahead of time I would have never ordered and never showed anyone the website.

Reply from Adultboxes
Scammers are Scums of the earth
I still have not received my package. It’s been a month. Below is their response about two weeks ago. Let’s see what other excuse and lies they’re going to pull out of their butt-ho!e this time.🤣😂 scammers are scums of the earth. Lower than earthworms and fieces.
Their response:
“Reply from Adultboxes
May 27, 2021
Dear Ruth Beauvois,
After checking your order on USPS official website, the estimated delivery date is June 1st. Please kindly wait for your package.
The tracking number is LY761020612CN.
Again, we are not the scam company. We did ship out your package and we are keeping you the real shipping information.
Hope you get your package soon.
Have a great day.”

Reply from Adultboxes
I haven’t gotta anything and I ordered…
I haven’t gotta anything and I ordered back in April

Reply from Adultboxes
My sister ordered a rose vibrator from…
My sister ordered a rose vibrator from adultboxes on April 18th. It is now May 30th and it still hasn't arrived. I've never had to wait this long for a product. Highly disappointed.

Reply from Adultboxes
My product will not recharge
My product will not recharge. it came fully charged and will not charge otherwise.

Reply from Adultboxes
Never got it!!
Never got it!!! customer service sucks will not recommended to anyone if I would of known it was coming from China I would of never order it. It’s been a month already and it’s still in transit just go to your bank and get your money back this was a waste

Reply from Adultboxes
Great customer service
I ordered a rose and the shipment time was a little while but after emailing about my concern, the company responded in a timely manner and confirmed where my delivery was and when to expect it.

Reply from Adultboxes
So I ordered a rose and still have not…
So I ordered a rose and still have not got it. It's been two months since I placed this order. I wrote multiple times about my order and all they do is just send me a tracking order that I can barely understand. At this point I just want my money back 😪

Reply from Adultboxes
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







