ADTECNO.com Reviews 352

I placed and paid for an order on May 27, 2025. As of today (June 26), the status is still “payment received” with no update, no shipment, and no meaningful communication from the company.

A few days after the order, I received a reply saying one item was pending delivery from the manufacturer and would arrive the following week. That week passed long ago, and all further attempts to contact Adtecno via email and contact form have been ignored. I also called, but the person who answered did not speak English and asked me to write an email again – which was never replied to.

This is unacceptable. I will proceed with a chargeback and escalate this to the European Consumer Centre if there is no immediate resolution.

All businesses sometimes have problems, its how they are resolved that sets them apart. On one side. Quick, polite resolution or on the other ignoring emails, telling lies, ignoring phone calls and taking ages to resolve. Who would you rather do buisiness with?

Further to your reply. A funny thing happened when the new unit arrived from a reputable supplier. I plugged it in and the led lit up and it did exactly what it was supposed to do. Which sort of indicates that your unit was defective and that you are lying again about it working when it was returned. Your business will be a lot better if you are trusted, currently you are not.

Excellent client services.
Ordered an entry phone for delivery to the UK. Was very happy from the communication with the firm. Although it took a while for the product to arrive due to custom delays, I was kept updated with my order status. Thank you.

I was pleased with the speed of reaction and delivery however the estimated delivery time was underestimated.

The shipping cost was very high. 18 euros for an item costing 42 euros and less than 0.1 kg.

Fast delivery time & excellent customer support!
Poor accuracy in specification and pictures on the web.

I placed my order more than a month ago on the Adtecno.com website and my credit card was debited immediately. However, this order still not processed. I sent them four emails already but no reply so far. This website may be a scam.