Adore Golf Grips Reviews 

451
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 262 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic selection of items, noting that everything they need for their golf setup is readily available and competitively priced online. People also genuinely highlight the exceptional customer support and swift delivery times, explaining that the team goes above and beyond to handle custom requests and quickly fix order mistakes. However, some people mentioned experiencing frustrating issues with unresponsive customer service when trying to resolve unexpected delivery delays. A few reviewers felt completely unsupported and stuck without proper updates or prompt refunds when problems occurred with their shipments.

What people talk about most

Product

People report positive experiences with product, highlighting a huge selection of golf grips and shafts at... See more

Service

Customers consistently note positive experiences with service, frequently praising prompt delivery, helpful... See more

Order

Reviewers mention positive feedback about order experiences, highlighting prompt delivery and helpful support... See more

Customer service

Consumers find customer service to be positive, frequently praising helpful support agents who quickly... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising fast shipping, prompt arrival... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service as always and Andy even goes the extra mile to deal with enquiries after working hours. Shaft ordered yesterday and just arrived via Parcelforce now thats service from England to Nor... See more

Rated 5 out of 5 stars

I've ordered a few times over the past few years and always had exceptional service. Always buy my grips from Adore Golf Grips and they've arrived within a few days. Today which is Mayday bank Holiday... See more

Rated 5 out of 5 stars

Great selection of shafts and grips. Really competitive pricing. Andy super-prompt with responses. And have just had notification of shipping, fully a week earlier than I was expecting. The bu... See more

Rated 5 out of 5 stars

Ordered a grip from here but realised the club I was ordering it for from another supplier was unavailable. Andy didn’t need to refund me but he did happily, great service


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

451 reviews

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No history of asking for reviews

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4.8

All reviews

(451)

259 reviews in the last 12 months

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Rated 5 out of 5 stars

Really good service

Really good service. There was a short delay in despatching my item but after brief communication via email this was sorted out really quickly. would highly recommend.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Just bought a Vista Pro Shaft 45 R2 for…

Just bought a Vista Pro Shaft 45 R2 for my Ping G430, the Customer Service was excellent - as an OAP, I was having a little difficulty with the ordering process however, one of their staff Andy Bell very kindly came to my assistance. Excellent.👍

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Very Happy

Great pricing and excellent communication once order placed. New shaft arrived quickly in very sturdy packaging. Highly recommended

21 April 2026
Unprompted review
Rated 3 out of 5 stars

Terrible customer service

I've used Adore before, but this time the experience has been shocking. Ordered a premium shaft (£300+) and 17 days later i still don't have it or a refund. I've chased them so many times and all you get is fobbed off, the DPD tracking has it scanned in the day after they built it, but nothing since then, that's 15 days ago. I paid for next day delivery, and even with chasing they only raised an investigation with DPD this week and still no update, I am at the end of my tether and £300 out of pocket. Has to be 1 star as I feel ripped off.

EDIT: I got my refund processed 3 hours after this review. Upping the rating to 3 as a result.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous customer service from Andy at…

Fabulous customer service from Andy at Adore grips. They didn’t have enough jumbo grips in stock and without hesitation provided mid size grips and two buildup sleeves free of charge for all 13 grips ordered.
Turned up the next day great product as well.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Appalling customer service

Ordered a set of grips from Adore and immediately encountered trouble with discrepancies between prices quoted and those charged. This got resolved but only after much back and forth emails.
Then had an issue with grips received and encountered appalling customer service: Adore phone never answered (in my four attempts); telephone messages not responded to; emails either ignored or so oddly, and unhelpfully, answered that my impression is that Adore customer service is just AI; certainly my many attempts in interact with a human at Adore got nowhere.
I regret having ordered from this company and certainly won’t do so again.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Fantastic service!

I had initially ordered for delivery to my work before realising the unit is 5 minutes from my house. Very quickly arranged collection for the next working day and the shipping fee was refunded without even asking!

Very friendly and helpful when collecting, will be back for future grip orders and would recommend anyone based on my experience!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Golf grips OG !

Great company, the best in all things golf grips ! Use these guys everytime, even refunded me grips I bought by mistake straight away ! ⭐️⭐️⭐️⭐️⭐️

11 April 2026
Unprompted review

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