Ordered two iems but one of the items received was nothing like the picture on the website, it came in the wrong box, missing parts and so I politely requested a replacement or refund straight away. N... See more
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Bought 4 Strawberry Thief teapot/cup units as a gift to my sister, one of them, due to poor packaging from the factory, came in broken. Wrote an email, next morning received reply, because it's v... See more
Company replied
What a great, independent business Addabow is! Came across this business when looking for a particular Wrendale soft toy (Rowan the Rabbit!). Service was excellent and Rowan was packed well - very eco... See more
Company replied
Superbly packed, promptly delivered. However, I was at home for the delivery time and the box was just left inside my gate, delivery driver did not even knock my door. Also, not left in the specified... See more
Company replied
Company details
Written by the company
Welcome to Addabow, a gift shop full of wonderfully thoughtful gifts. Whether you are buying for family, friends or even yourself, our handpicked gifts are sure to be much loved sources of joy. With our gift wrapping and greeting card writing services we also make it easy to enjoy giving beautifully presented gifts as well.
Contact info
Unit 4 Lightwood Green Industrial Estate, LL13 0HU , WREXHAM , United Kingdom
- 08001072344
- enquiries@addabow.com
- addabow.com
4.5
Excellent
187 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Super quality socks
Super quality socks. Beautifully wrapped. Prompt delivery and kept up to date with process
10 June 2022
Reply from Addabow Ltd.
Hello Anita
Thank you very much for choosing to place your order with us and for leaving such a lovely review. We are a small, family run company and appreciate every review.
Thank you from us all at Addabow.😊
Reply from Addabow Ltd.
Hello Anna
Thank you for placing your order with us and for taking the time to leave us a lovely review. As a small, family, company we really appreciate it.
Many thanks from us all at
Addabow.
Service excellent
Service excellent
Product was as depicted
Delivery very quick
Price very good
All round really pleased
31 May 2022
Reply from Addabow Ltd.
Hello Philip
Thank you very much for choosing to place your order with us and for leaving a lovely review. We hope you like the Daphne Hamster Plush and hope you will order with us again.
Best regards
Addabow
Sale went through with no problems.
26 May 2022
Reply from Addabow Ltd.
Thank you very much for choosing to place your order with us and for leaving a positive review. It does make a difference and we do appreciate it. 😊
Best regards from us all at Addabow.
Great service.
23 May 2022
Reply from Addabow Ltd.
Hello Jo
Thank you for choosing to place your order with us and for leaving a 5 Star review. We really appreciate it. 😊
Best Regards
Addabow
Great service
Great service, amazing quality. Purchased the sheep mobile and was delighted with it, even better than pictured on the website.
19 May 2022
Reply from Addabow Ltd.
Dear Tracy
Thank you for choosing to order from us. We are a new, family business and do appreciate your custom and lovely feedback. We try to find lovely items from a diverse range of different suppliers and are really pleased that you liked your sheep mobile.
Thank you once again. 😊
Best regards
Addabow
Amazingly quick delivery
Amazingly quick delivery, excellent product , going to order more - very impressed, nicely priced and great instructions
9 May 2022
Reply from Addabow Ltd.
Hello Sharon
Thank you very much for choosing to order from us not once but twice! We really appreciate your custom and for taking the time to leave us a lovely review. As a small, independent company these reviews mean a lot.
Lovely gift ideas
This site has some lovely and novel gifts and I was so inspired by the selection.
The only downside was the tracking information which simply did not work - until after the delivery had been made. This was a birthday gift and fortunately arrived in time, but would have got 5 stars if the tracking info worked.
I would still use them again.
Edited: To respond, once the parcel had left Addabow, tracking details were emailed but clicking on the link said the Post Office would only update tracking details once the parcel was delivered! Not very helpful.
25 April 2022
Reply from Addabow Ltd.
Thank you very much for your lovely review and for choosing to place your order with us. We are very pleased you like our gifts and hope we can keep adding more unique gifts from new suppliers to further inspire you. It would be helpful to us to know where the tracking information didn’t meet your expectations so we can make improvements to this. Any further detail would be very much appreciated. Once again thank you for your order.
Ordered a bear for my granddaughter…
Ordered a bear for my granddaughter which arrived in good time and is lovely. She loves him too.
21 April 2022
Reply from Addabow Ltd.
Thank you very much for leaving such a kind review. We absolutely love the bear you bought as well, its a lovely gift. Thank you as well for choosing to order from us in the first place :). Best Regards Addabow.
Reply from Addabow Ltd.
Thank you very much for taking the time to leave this review :) As a small family run business it means a lot to receive this feedback. Thankyou also for choosing to order from us in the first place. Best Regards from all of us at Addabow.
Well priced products and good service &…
Well priced products and good service & packaging.
I ordered a microwave beanie teddy and it was the best priced option out of other retailers, was quick to arrive and well packaged.
31 March 2022
Reply from Addabow Ltd.
Thank you very much for taking the time to leave this lovely review :) Thank you also for choosing to order from us in the first place. Warmest Regards Addabow
Order still not received
6 March 2022
Reply from Addabow Ltd.
Thank you for making us aware of this issue, we are sorry for the delay you have experienced. We despatched your order the same day you placed it (Wednesday 2nd March) by Royal Mail 2nd Class delivery. This service can take between 2 and 4 working days. Royal Mail tracking shows your item was delivered on 6th March. Typically Royal Mail will deliver within a couple of days but with recent events such as Covid it has been taking up to 4 working days. Please contact us by email if you have any further feedback or queries. We hope you like your item. Best regards Addabow.
Order delivered on time.
5 March 2022
Reply from Addabow Ltd.
Thank you very much for taking the time to leave your review and for for choosing to place your order with us in the first place.
Arrived quickly but haven't had chance…
Arrived quickly but haven't had chance to use the perfect putty yet.
3 March 2022
Reply from Addabow Ltd.
Thank you very much for taking the time to leave your review and for for choosing to place your order with us in the first place.
Very good website
Very quick easy transaction, great items, great communication and very quick delivery.
I would highly recommend this place
24 February 2022
Reply from Addabow Ltd.
Thank you very much for taking the time to leave this lovely review. You have made our day :) Best Regards Addabow
A very good service my order turned up…
A very good service my order turned up promptly and in good order
18 February 2022
Reply from Addabow Ltd.
Thank you very much for taking the time to leave this review, we are glad you are happy with our service :) Thank you also for choosing to order from us in the first place, we are a small company and are really grateful for every order we receive :) Thank you from all of us at Addabow.
Fantastic company
Delivery was very quick, product was exactly what I wanted, appears to be a very ethically sound business.
12 February 2022
Reply from Addabow Ltd.
Thank you very much for taking the time to leave feedback. We really appreciate the order you placed with us in the first place and are really happy that you like liked our service. Thank you and best regards Addabow
Fast efficient service and article as…
Fast efficient service and article as advertised.
30 January 2022
Reply from Addabow Ltd.
Thank you very much for taking the time to leave a review :) Thank you also for choosing to order from us in the first place. Best Regards from all of us here at Addabow
Reply from Addabow Ltd.
Thank you very much for taking the time to leave this feedback, we are glad you are happy with our service and thank you for choosing to place your order with us in the first place :) Very Best Regards Addabow
Full of good surprises
They were one of the only companies to have what I wanted in stock. The novelty items and range they do is amazing. Placing the order was so easy that I was a bit sceptical but the parcel came so quickly I was surprised when I opened it. I wasn't expecting it that quick. Would 100% order from them again. Such an amazing little family company.
14 January 2022
Reply from Addabow Ltd.
Thank you Rebecca that's so lovely to hear :) We are a small family business and we try our very best for every customer who chooses to order from us. We are really glad you are happy with your experience of Addabow and thank you sincerely for taking the time to leave such lovely feedback. Best Regards Addabow.
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