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Rated 1 out of 5 stars

Have been trying to uninstall Lavasoft Ad-aware after finding it was still loading a dll after it was removed as a Windows program. When I search for help online I get search-spammed by numer... See more

Company replied

Rated 5 out of 5 stars

I am think these days with soo many scams and physhing attack you need to havign some kind of protection,. And I am already tired from so many ads pop when I am surfing internet so I got adaware. The... See more

Company replied

Rated 4 out of 5 stars

I am using their driver manager and it's a good solution for me. I forget about updating the system drivers all the time while I understand that they influence the stability of the PC, its performan... See more

Company replied

Rated 2 out of 5 stars

The free version is marginally effective, but unfortunately it comes with "Web Companion" as an unwanted add-on. I accidentally clicked on the Web Companion icon on my Start Page, and it immediately a... See more

Company replied

Company details

  1. Software Company
  2. Computer Software Store

Written by the company

Adaware is a leading cybersecurity company dedicated to providing comprehensive digital protection solutions. With a focus on user-friendly interfaces and robust security measures, Adaware offers a range of products to safeguard users against online threats. Their commitment to innovation and customer satisfaction has established them as a trusted name in the cybersecurity industry. For more information about Adaware's products and services, visit our official website https://www.adaware.com/ Adaware® is a registered trademark of Avanquest® Software.


Contact info

3.1

Average

TrustScore 3 out of 5

14K reviews

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Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Malware distributor

This is a warning for anyone reading this. I've just come across them after ending up with their malware on my PC.

It was silently installed by another installer over a month ago, and today it finally revealed itself when it asked me to "finish" a security update. In the small print, it explained clicking the button will hijack all of your browsers (change the homepage, new tab page and search bar) and install their extension into chrome.

While I presume it's carefully designed to be legal, a company willing to pull this off is extremely sketchy, and not one you should be trusting with anything.

At the very least, it's likely they're harvesting as much data about you as they can to sell it, but there's also the danger they'll get paid to use their program to install other malware too.

29 August 2019
Unprompted review
Adaware logo

Reply from Adaware

Hello Peter,
Thank you for your feedback.
I'd like to clarify that the program has an extension to protect your browser.
You can always uninstall it (check your browser settings).
As for the sharing personal data, you can read our Privacy Policy to see what information we collect and may share and its reasons:
https://www.adaware.com/privacy-policy

Let us know if there's anything else we can help you with.

Thanks,
Lavasoft Support

Rated 5 out of 5 stars

Ad aware an excellent product

Right now I use the free version as my computer under Vista is now
obsolete but still works though Chrome no longer updates. Opera
and Quant seem to support. I shall
soon be moving to Windows 10 or Mac.

1 May 2019
Unprompted review
Rated 2 out of 5 stars

impossible to upgrade to new version?

impossible to upgrade to new version?

Hi again!
I can´t receive upgrade link via email despite many attemps?
My mail is hakan.frojd(at)gmail.com

Thankyou in advance!

4 March 2019
Unprompted review
Adaware logo

Reply from Adaware

Hi Hakan ,Thank you for reaching out! We'll be happy to assist you with your upgrade issue.
Can you please send us more details regarding this problem with the screenshot of the error message if there's any? Our support email is generalsupport@adaware.com
The installation link was sent to the email address you indicated.
Looking forward to your email.
Thanks,
Lavasoft Support

Rated 1 out of 5 stars

I tried three times to download the…

I tried three times to download the key. All failed. Had correct email address as can be seen by this survey. Checked through all email including spam.... no key.

Want to try again?

1 February 2019
Unprompted review
Rated 1 out of 5 stars

Extremely annoying

Yesterday I tried to click through "no thanks" to your paid whatever and reached a page that offered no way out except forward towards purchase. No bueno!

1 February 2019
Unprompted review
Rated 1 out of 5 stars

Dilettante

I installed the software. Started the full scan of my computer. It took the whole night to perform. In the morning, when I woke up, the scan had finished, it had even found viruses. But alas, the part of the GUI, where I could choose what to do with the infected files, was outside of the visible part of display. There was no way I could roll down or jump via TAB. I remembered that due to my poor eyesight, I had changed the size of the windows letters to 150%. So I decided to revert to original size, which windows only allowed after a restart. After restarting the computer all the results were gone. It is ridiculous.

20 August 2018
Unprompted review
Rated 4 out of 5 stars

Everything seems to be operational and…

Everything seems to be operational and there were no glitches on download and install procedures.
It is too early to give an accurate assessment as it has only been two days, so the review would seem to be a little premature!
However, all seems OK, therefore I will be willing to come back at a later date and give a more accurate assessment. Thank you.
George Esson

As promised: Two weeks in, and the software is working perfectly. Scanning is excellent and extensive and there have been no viral attacks as yet. I am pleased that there also has not been any internal conflicts with the firewall, which had been a major problem with other AV systems, which would, at least every second day, bring up a dialogue box stating "UI failed to load". I am really positive and upbeat regarding this Ad-Aware programme. Thanks again.

1 August 2018
Unprompted review

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