Good service but the chat function seems a bit weird.
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Review summary
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Very easy website to manage and order, mine was a Spanish to English translation of a Birth Certificate. Am very happy of the quick response, that gave me updates throughout. thanks
Very fast response and couldn't fault the service. I have used this service since 2023. Unfortunately the pricing has gone up extremely and could be better is my only negative comment. Spent AUD$8... See more
Translation was done within one hour after submission.
Company details
Written by the company
AcudocX is a business management and workflow optimisation platform for personal document translations. It streamlines manual administrative tasks and client interactions, enabling certified translations to be delivered in just minutes compared to the typical 24-hour turnaround. Using an industry-first self-service translation process — reviewed and approved by a NAATI-certified translator — AcudocX combines speed, accuracy, and compliance to transform the certified translation experience.
Contact info
4/410 Queen Street, 4000, Brisbane, Australia
- +61730409941
- admin@acudocx.com
- acudocx.com.au
4.5
Excellent
275 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from AcudocX Pty Ltd
Thank you for your kind feedback. We wish you the best!
Great and prompt service.
25 September 2023
Reply from AcudocX Pty Ltd
Thank you for your kind feedback. We wish you the best!
Reply from AcudocX Pty Ltd
Thank you for your kind feedback. We wish you the best!
I was worried that the translation had…
I was worried that the translation had an error and there was no message from the translator about the delivery date, but finally everything worked out and it didn’t take too much time.
9 September 2023
Reply from AcudocX Pty Ltd
Thank you for your kind feedback. We don't give translators on AcudocX 'deadlines'. This is because we created it as a tool for translators that makes working very fast. It's naturally faster than any other service. I'm glad it worked out for you in the end!
Good service
8 September 2023
Reply from AcudocX Pty Ltd
Thank you for your kind feedback. We wish you the best!
Responsive Fast and easy
5 September 2023
Reply from AcudocX Pty Ltd
Thank you for your kind feedback. We wish you the best!
One of the best NAATI translators in…
One of the best NAATI translators in Australia
20 July 2023
Unprompted review
Reply from AcudocX Pty Ltd
Thank you for your kind feedback. We wish you the best!
Reply from AcudocX Pty Ltd
Thank you for your kind feedback. We wish you the best!
It's easy and fast!
24 May 2023
Reply from AcudocX Pty Ltd
Thank you for your kind feedback. We wish you the best!
Daniela Margaoan is an excellent …
Daniela Margaoan is an excellent translator, it took her couple hours to finish the work, great skills and professional attitude from her.
Thank you for the experience.
24 May 2023
Reply from AcudocX Pty Ltd
Thank you for your kind feedback. We agree! Daniela is a star!
Great, fast service.
Great service. Got my translation fast. I was able to choose a NAATI certified translator from the list but only because I had already seen their name on the NAATI directory site, so this is something that could be improved.
22 May 2023
Reply from AcudocX Pty Ltd
Thank you for the review! Actually all of our translators on AcudocX are NAATI certified. We understand that this isn’t clearly stated and will make efforts to improve the messaging in our next updates. Thank you again!
My birth certificate has been done quick and almost spot…
It has been done quick and almost spot on.
Not expensive
Recommend
22 May 2023
Reply from AcudocX Pty Ltd
Thank you for the review! We appreciate your feedback and hope everything goes well. Thanks!
Great response time and work turn…
Great response time and work turn around. It took the stress of this task. Will be using AcudocX for all my translation work.
8 May 2023
Reply from AcudocX Pty Ltd
Thank you for the review! We appreciate your feedback. Thanks!
I needed a driving license translating…
I needed a driving license translating from Thai to English and came across D.J Harmann on a google search. It was on a Sunday when I sent my enquiry via his website and I was suprised when I got a response within half an hour giving me instructions how to proceed. I uploaded my documents via AcudoX and received my translated copy the same day. I did message Dylan with a couple of questions along the way and got an almost immediate answer on each occasion.
Overall, the service was amazing, easy to use, and the price was very fair.
All this on a Sunday...incredible!!
22 April 2023
Reply from AcudocX Pty Ltd
Thank you for the review! We appreciate your feedback. It’s great to hear the translator serviced you so well.
Great customer service
Received our translation back very quickly, stamped and signed. Had some issues to discuss and my phone call was answered and issues cleared up immediately.
16 May 2023
Reply from AcudocX Pty Ltd
Thank you for the review! We appreciate your feedback and hope everything goes well. Thanks!
Great platform for working language professionals
As a French translator, a lot of my work is drivers licences and standard documents. AcudocX is an efficient platform that standardises and streamlines the process for clients and translators.
12 May 2023
Unprompted review
Reply from AcudocX Pty Ltd
Thank you Chris. We value having great translators like yourself on our platform! Keep up the good work 🙏
Good document upload system for translation
Helpful experience, easy to use, made it easy to get my documents translated in a cheap but accurate way.
2 May 2023
Reply from AcudocX Pty Ltd
Thank you for the review! We appreciate your feedback and hope everything goes well. Thanks!
Streamlined process and increased productivity
I have really enjoyed the streamlined format for both translations and payments that AcudocX provides. Being able complete translations within a matter of minutes, even when away from home, really improves productivity. The prompt and friendly support is much appreciated.
10 May 2023
Unprompted review
Reply from AcudocX Pty Ltd
Thank you Karl! It's wonderful having you as an active translator on the system. We're growing thanks to your support!
Reply from AcudocX Pty Ltd
Thank you for the review! We appreciate your feedback and hope everything goes well. Thanks!
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