Their customer service team never answer their emails and there appears to be no other way to get in contact with them. Very disappointed. Would not recommend for this reason.
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See what reviewers are saying
Beats any other compression I've ever worn. As a rugby player who has had 5 years out with shoulder and back injuries, having to frequently go over rehab and resetting posture, activeposture really he... See more
Company replied
The posture shirt has made running much more comfortable after surgery on shoulder. Easy to wash, but tricky to get off when hot and sweaty :-) Recommended trying the bra products to my hair dresser a... See more
I ordered from Active Posture and realised afterwards that I’d picked the wrong size. I emailed their support team quite late, expecting to hear back the next day, but Medita replied really quickl... See more
Company details
Written by the company
ActivePosture provides the unique, patented and medically approved Posture Shirt 2.0.
Contact info
ActivePosture Ltd., c/o DSV Accounting & Business Services, Suite 23 Colworth House, Colworth Park, Sharnbrook , MK44 1LZ, Bedford, United Kingdom
- 123 498 4902
- info@activeposture.co.uk
- activeposture.co.uk
3.6
Average
205 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Miracle Support Tshirt…
I had a fall and broke ribs and vertebrae. The pain has been difficult to manage. The support tshirt is a miracle in my pain relief and my posture improved . Thank you to your excellent team in your advice and efficiency. I shall be ordering another one
24 April 2024
Reply from Activeposture
Thank you for your review, we really appreciate it!
Good quality
Easy to order delivered promptly unfortunately small fitting needed larger size
13 April 2024
Reply from Activeposture
Thank you for your review Alison, I can see you returned the bra which we received and refunded for.
Don't hesitate to reach out if you have questions before placing a new order :)
Excellent service
Excellent service. Ordered one too small. No hassle returning/refund. Ordered next size. Perfect. Eases back and shoulder aches as well as correcting posture.
18 April 2024
Reply from Activeposture
Thank you for your positive words, we really appreciate it and are happy to hear our service is satisfying :)
Great products and excellent service
Excellent friendly, efficient service and product is great, I love it so comfortable and supportive to wear
I did have a slight problem - the bra top I ordered was the wrong size in the packaging but I had a really quick response from the team and it was rectified immediately and I was kept informed via emails of the process to replace my order with the required size.
I will definitely place more orders with Activeposture
16 April 2024
Reply from Activeposture
Thank you for taking the time to review us! We are really happy to hear that you are satisfied with our service despite the error. We hope the bra can give you the needed support :)
Don't hesitate to reach out if you have questions in the future!
My order was little bit late ,but when…
My order was little bit late ,but when I ask them to send my parcel soon,they was very kind and quick my parcel arrived. Thank you so much to team who look after their customers ❤ 😊
16 April 2024
Reply from Activeposture
Thank you very much for taking the time to review us. We are really happy to hear that the issue could be solved quickly and to your satisfaction and hope the product is giving you the needed support!
Works well
Just the basic model but it seems to work fine straightening my shoulders. Reasonably comfortable to wear, and the effect persists after removal. Good.
30 March 2024
Reply from Activeposture
Thank you for your positive review John. We are happy to hear that the basic brace is giving you the right support so far.
Let us know if you have questions or need assistance in the future :)
product too small had to send back and…
product too small had to send back and get replacement
11 March 2024
Reply from Activeposture
Thank you for your review Joyce. We hope the new size is perfect and can give you the right support.
Don't hesitate to reach out if there is anything we can help with in the future!
Reply from Activeposture
Thank you for your kind words! We appreciate that you took the time to write a review and are happy to hear that you were satisfied with our service!
Reply from Activeposture
Thank you for your positive feedback, we really appreciate it! :)
The friendliness of the emails dealing…
The friendliness of the emails dealing with my problem and for sending me the return code which I needed and just a general feeling as though it was no bother to them.
It was just a lovely experience compared to what you usually receive.
Well done
28 February 2024
Reply from Activeposture
Thank you for your friendly feedback. We are really happy to hear that you were satisfied with the service and hope the new shirt will be the perfect fit!
Reply from Activeposture
Thank you for your kind feedback. We are happy to hear that the communication and overall handling of your case was good :)
Haven't had a chance to try the shirt…
Haven't had a chance to try the shirt yet - but first impressions are good. Seems very well made and thought out. Nice.
30 January 2024
Reply from Activeposture
Thank you for your review! We are happy to hear that the shirt on first sight seems good, don't hesitate to reach out if you have questions regarding the shirt in the future :)
Reply from Activeposture
Thank you for your feedback! We are happy to hear that the information on the website is helpful :)
Brace
I finally reviewed the product I ordered.
When I ordered it showed it was in stock.
It didn't arrive when expected so I had to enquire why the delay. Then I was there was no stock in UK and would have to be sent from Denmark. It arrived much later than expected.
5 January 2024
Reply from Activeposture
Thank you for your feedback. We are sorry for the delay of your order. As you mention yourself the product was sent from Denmark, this happens frequently when there is a product that is not in stock in our local UK storage.
We usually send out emails about this and are sorry that you did not receive the correct info. We hope the received product is giving you the support you need!
It’s not a terrible product
It’s not a terrible product, but it’s not great - given that it’s for your back, it’s not very ergonomic. Overall, it’ll do but I’m not entirely happy at all.
3 January 2024
Reply from Activeposture
Hi Peter, thank you for your feedback, we really appreciate it! We are sorry if the fit of the product is not ideal and would like to hear from you directly if you would like to exchange or return the product :)
You can find out contact info and return info here:
https://www.activeposture.co.uk/pages/contact-us
https://www.activeposture.co.uk/pages/shipping-and-return
Helpful for my painful liberty region,long term Rheumatoid Arthritis and osteoporosis damage.
Today is the second day if wearing it,it is helping as by now ivwould be completely bent over to ease the pain and I am not.i will try not to wear it every day I don't think the Physio would approve.0
15 January 2024
Reply from Activeposture
Thank you for your review! We are thrilled to hear that the shirt is giving you the needed support :)
Product delivered quickly
Product delivered quickly. Well made, good quality material but has not helped resolve the problem I am having with my back.
1 December 2023
Reply from Activeposture
Thank you for your review! We appreciate it! In case you'd like to return your item for a refund or exchange you can read more about it here: https://www.activeposture.co.uk/pages/shipping-and-return
We can also gladly help via phone or mail with the return process.
Good quality
Unfortunately, the size ordered didn't suit me, but the quality is excellent; it definitely could support the back to keep it straight because of the type of fabric. However, I will be looking forward to my size.
Also they respond to respond to mail quickly and return was easy.
6 December 2023
Reply from Activeposture
Thank you for your review! We are happy that the service has been good even when you had to exchange your item. We hope the new size will have a good fit and will give you the neeeded support.
I have had stuff from you before and it…
I have had stuff from you before and it is the best and does the job and well made and very comfortable. Top marks 👍
2 December 2023
Reply from Activeposture
Thank you for your feedback! We are super happy to hear that the products are satisfactory and give you the needed support!
Great support
Comfortable fit for all day wear, great value and great support to my back.
21 November 2023
Reply from Activeposture
Thank you for your feedback. We are happy to hear that the products are good and live up to your hopes!
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