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Action24 Reviews 

3,230
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 353 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and efficient staff who arrive right on time, working carefully to complete home security installations without leaving any mess. People also appreciate the excellent support received from the sales and technical teams, noting that representatives are extremely patient and thorough when explaining system features. Some reviewers were not happy with the after-sales support and communication, mentioning difficulties when trying to resolve technical issues or getting incorrect information from the team. Consumers noted that getting assistance after the initial setup can sometimes require repeated follow-up calls and patience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

People report high satisfaction with the service, highlighting professional and efficient installations by... See more

User experience

Reviewers mention positive feedback about user experience, highlighting quick, friendly, and efficient... See more

Customer service

Customers report positive experiences with customer service, highlighting professional representatives who... See more

Product

Reviewers highlight positive aspects of the product, noting that the new alarm systems and outdoor cameras... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good service start to finish. Nice sales people. Mad who installed was friendly and did the installation quickly. Would prefer an alarm system that beeps when you enter as it reminds you to turn... See more

Company replied

Rated 5 out of 5 stars

Very happy with the purchase of the house alarm from Action 24. Alarm was installed by Malcolm who arrived right on time and had our new alarm system up and running in under 3 hours. Malcolm walked me... See more

Rated 5 out of 5 stars

Top quality service from Action 24. We met them at the Ideal home show, everything was explained and detailed to the highest quality and recommendations. We asked many questions and each one was a... See more

Rated 5 out of 5 stars

Malcolm who fitted our alarm was very professional whilst also being nice and chatty. He did a very tidy and clean job or fitting our alarm and took all wires/old alarm system fittings away with... See more


Company details

  1. #1 of 3 best companies in Security System Installer
  2. #2 of 3 best companies in Fire Alarm Supplier
  3. #1 of 1 best companies in Home Automation Company
  4. #2 of 4 best companies in Security Equipment Store
  5. #2 of 3 best companies in Security Service
  6. #1 of 2 best companies in Security System Supplier

About Action24

Written by the company

Action24 provide smart, monitored alarm systems offering complete protection and the ultimate convenience. Your system can evolve with additional devices whenever you need them, all controlled from the same user friendly app.

The Action24 Customer Care Team is always here for you. We are fanatical about excellent customer service. It is our number one metric and guides everything we do. We offer detailed, transparent quotations that will ensure your home is fully protected. Our Alarm Engineers efficiently install your alarm, carry out comprehensive testing and ensure you are happy with your new security system and are comfortable with how to use it. Our dedicated monitoring team work 24/7/365 to keep you and your home safe.

Action24 have been protecting Irish homes and businesses for over 40 years. We are the most trusted security company in Ireland with the best customer satisfaction rate as seen by our reviews... Banner Image

Promotions

Action24 Referral Reward

Written by the company

€30 One4all Digital Gift Card
As an Action24 customer, you can benefit from our referral reward. How to do it? YOU SPREAD THE WORD. Recommend Action24 to friends & family. Ensure they mention your name when they contact us. WE SPREAD THE REWARD. When the referred person has their new Action24 Alarm System booked & installed, we will send you a digital €30 One4all gift card. REPEAT 😉 You can refer as many people as you like. When referred people sign up, you will receive the referral reward every time!

24/7 Monitoring

Instant Response

Instant Response
We are here 24/7/365. Offering complete protection for you and your family. We instantly respond when your alarm activates and notify you & nominated keyholders. Action24 have immediate access to Gardaí, Fire and Ambulance services in the case of an emergency. Premises monitored by Action24 are registered on the Garda Pulse System. You will get a notification from your smart device via our app followed by a phone call from our Alarm Receiving Center. Unlimited standard service calls during normal business hours Monday to Friday. Full warranty and free replacement of system parts. Battery replacement included.

Contact info

Smart Alarm System from €49

Get the most advanced security system on the market.

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(3,230)

318 reviews in the last 12 months

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Rated 5 out of 5 stars

Smart Alarm Solution Quick and Easy!

After meeting Alan in the Ideal Home Show and seeing their product it was easy to work with him to find a solution that would work for us and bring our home alarm into modern technology and fully protect our family. With installation quickly scheduled and installed and tested by Kieron efficiently as well made it a perfect process and already see it is an excellent service and technology making our life much easier and safer.

26 May 2026
Rated 5 out of 5 stars

THE ALARM ENGINEER KIERON WAS A…

THE ALARM ENGINEER KIERON WAS A DEFINITE CREDIT TO YOUR COMPANY...PUNCTUAL FRIENDLY AND HELPFULLY INFORMATIVE ON EVERY ASPECT OF THE INSTALL OF OUR A24 SYSTEM FROM THE CAMERAS TO WINDOW UNITS TO THE BELL BOX & ALARM CONFIGURATION...TOP TO TOE...MADE IT SIMPLE & EASY...AND WE THANK YOU...IF EVER A CONTRACTOR DESERVED A RAISE😉... IT'S KIERON...LIVE LONG & PROSPER🖖😎CLIVE

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Replacing alarm system

I had an old system I wanted to upgrade. Action 24 replaced all old units with modern equivalents. Installer re-used old cable for keypad/controller which other companies refused to do. System works much better. Could not be happier hence 5-star rating.

25 May 2026
Rated 5 out of 5 stars

Action 24

I received a text from the engineer Malcolm to let me know what time he would arrive. Malcolm arrived right on time, walked through my house and explained where the sensors would be best placed. After the installation Malcolm went through how the system operated. The service provided was excellent. Highly recommended.

29 May 2026
Rated 5 out of 5 stars

They Keep Track for you.

Efficient Service. They Keep Track.
Action24 notifies you when they need to come to service the system (eg change batteries in the sensors) so you dont need to remember to book a service.

28 May 2026
Rated 5 out of 5 stars

It was a seemless experience

It was a seemless experience from the salesman to the installation . Installer came at the allotted time and worked without stopping until the job was done. Showed me the workings of the system so I was confident in its operation.

17 May 2026
Rated 5 out of 5 stars

5 stars for Action24. Excellent customer service

I would highly recommend Action24 over the other companies in the same field for many reasons. The onboarding process with them as a new customer was smooth and very professional. Bradley from their sales team was pleasant to deal with, very knowledgeable and patient; despite the many questions I had! The communication was outstanding, either via email or phone - I was never left waiting for a reply and they proactively followed up on the phone. They are very transparent with explaining the contract, fees and installation process and never pushed me for any add ons. Lastly, the installation itself on the day was seamless thanks to Malcolm. Malcolm arrived on time as confirmed by their scheduling team , and again was very professional and pleasant to deal with. He explained in detail what he was going to do and asked for my input where needed. Malcolm was very efficient and accommodating of the fact that I was working from home, working around my meetings which was much appreciated! I can tell that this company values their customers. 5 stars

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Malcolm from Action 24 helped us today

Action24 has been very good so far. Great to deal with and get queries sorted.

We had an engineer, Malcolm, ring us today about a loose wire on top of our front wall deterrent box. He went above and beyond to help us remove it even though we didn’t ask for it. They have good lads as alarm engineers!

27 May 2026
Unprompted review

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