Very good service start to finish. Nice sales people. Mad who installed was friendly and did the installation quickly. Would prefer an alarm system that beeps when you enter as it reminds you to turn... See more
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Written by the company
The Action24 Customer Care Team is always here for you. We are fanatical about excellent customer service. It is our number one metric and guides everything we do. We offer detailed, transparent quotations that will ensure your home is fully protected. Our Alarm Engineers efficiently install your alarm, carry out comprehensive testing and ensure you are happy with your new security system and are comfortable with how to use it. Our dedicated monitoring team work 24/7/365 to keep you and your home safe.
Action24 have been protecting Irish homes and businesses for over 40 years. We are the most trusted security company in Ireland with the best customer satisfaction rate as seen by our reviews...

Written by the company

Instant Response

C1, Three Rock Road, D18N9P6, Sandyford, Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
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They Are very professional and satisfying in their work regarding customer satisfaction.
Both Bradley and Michael were extremely helpful. Made the entire experience less stressful.
Malcolm was brillant
Very neat and efficiant installation.
Very cleas instructions
Also pointed out vulnerabiluties in house
Graeme, the installation engineer was very professional, patient with our queries and very patient when going through the operation. Dan, was great and very informative when running through the various options. A 5 star service from all departments.
The Engineer was very helpful, friendly and rectified the problems I had with the system.
I had Malcolm as my engineer yesterday to install my new alarm system in my new home he was a really nice chap to deal with came when he said and did a great job i was very impressed with the job he also explained the system to me which i understood from him. Highly reccommend this company great experience all round.
great company had a problem with my alarm they were out in an hour fixed David gave a great service
I had an issue with 2 sensors which was resolved the same day by an engineer calling out to our house. Very prompt service.
We recently had a system installed by Malcolm. He arrived within the time window provided, did very tidy work and took out the old alarm system that had been installed. Then at the end gave a good explanation of how the system works
All staff very helpful and friendly and the Alarm is super easy use all round
From time of order to installation was very professional and timely. Staff were easy to contact and a pleasure to deal with. Installer ( Sebastian ) was very professional, efficient, friendly, neat and knowledgeable. 5 Star Service.
Wasn't around when action 24 gave me a date and time for service ,so they fit me in when I was and it was great service.
Very easy experience having our new Alalm fitted by Action 24 .
The agent Sebastian was brilliant. Came on time, explained the issue once he had done his review, worked on the resolution in a quiet and tidy manner. He took time at the end to explain everything and advise on how best to use the system. A fantastic 10 out of 10 customer experience. Thank you
5 Star experience throughout! Incredibly professional and friendly interactions with everyone we dealt with. Couldn't recommend highly enough!
Great service and a fantastic system would highly recommend
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